Very professional and helpful from first contact. I was referred to Fix Auto by another local body shop, because they have the computer facility to check [and correct if necessary] any damage to t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
very professional. used twice with two separate vehicles in the last 2 months. quotation within an hour very reasonable, excellent work and work completed quickly. would certainly recommend FX Autos... See more
Company replied
FixAuto provided an excellent service from start to finish. The repair on my car was completed swiftly, and I was kept fully informed throughout the entire process. The team handled everything with no... See more
Company replied
Good points, they did a good job on the repairs, also provided a curtsey car at a moment notice, very informative throughout. Thank-you. Bad points, the repairs went two weeks over schedule. Once rec... See more
Company replied
Company details
About Fix Auto UK - Fix Auto Matlock
Written by the company
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Written by the company
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contact info
Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, United Kingdom
- 01629 582980
4.8
Excellent
254 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you so much for leaving us a 5star review
We are happy to hear you found our service good and the staff friendly
Kind Regards
From all At Fix Auto Matlock
Organised well at the beginning
Organised well at the beginning, trying to get car back was a bit more difficult, repair wonderful
October 28, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good afternoon
Thank you for taking the time to leave us a review.
We are so happy to hear the repairs to your vehicle was wonderful.
I am sorry the delivery of your vehicle was delayed we had some staff off sick which caused delays.
Again I apologise for any inconvenience this may have caused
Kind Regards
Fix Auto Matlock
Top company will be using again.
This company from start to finish made it so easy when getting the car repaired, Firstly the receptionist very quick to reply when I messaged and very well mannered and secondly the driver who picked the car up and delivered Top fella thank you to you all I’m very happy, I would definitely use you again.
November 8, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning,
We're happy to hear that your car repair experience was so easy and positive! We appreciate your kind words regarding our team's responsiveness and professionalism.
Many thanks, From all the team @ Fix Auto Matlock
The speed of how my repairs were…
The speed of how my repairs were carried out,the repair and the customer service was good.
October 30, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you for leaving us a postive review
We are delighted to hear yoour repairs were complete in a speedy timeframe and the Customer service was good..
Kind Regards
Fom all at Fix Auto Matlock
Great company for keeping you updated(…
Great company for keeping you updated( when their systems work)!
Work completely on time as expected
October 28, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning Tracy,
We appreciate your positive review and are glad to hear that you were pleased with our timely service and updates.
Many thanks,
From all the team @ Fix Auto Matlock
Excellent communication during the…
Excellent communication during the repairs and kept up to date with progress. Highly recommend
October 16, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning Janine,
We are happy to hear that you were pleased with our communication and updates during the repair process. Thank you for your recommendation and the lovely 5 star review.
Many thanks, From all the team @ Fix Auto Matlock
Great communication and very…
Great communication and very informative as well as helpful, polite and cheerful
Picked car up, repaired it and delivered it back very promptly and professionally
All the staff (especially the very nice customer service reception lady) to the guy who delivered my car after repair were 100%
You are all a credit to the company, well done
Very pleased
September 30, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you were pleased with our communication, the promptness and professionalism of our service, and the friendliness of our staff. We will pass on your kind words to the team.
Kind Regards
From all at Fix Auto Matlock
I genuinely found the whole experience…
I genuinely found the whole experience of dealing with Fix Auto UK kind friendly and the work carried out promptly and thoroughly.
October 20, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
We appreciate you taking the time to share your positive experience. We're so glad to hear that you found our team kind and friendly and that the work was prompt and thorough!
Kind Regards
From All at Fix Auto Matlock
Car back in less than 2 weeks
Car back in less than 2 weeks, good job ,with the paint works, just waiting for one last part to be finished, hopefully be done soon.
October 17, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternooon
Thank you for leaving us a postive review
We appreciate your feedback and are glad the paint work met your expectations. We have tried to call RE the badge for your vehicle if you can call us back on 01629 582980 so we can arrange fitting
Kind Regards
Fix Auto Matlock
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you so much for leaving us a five star review
We appreciate your kind words and are so glad that our staff was helpful and efficient for you. Thanks for your feedback.
Kind Regards
From all at Fix auto Matlock
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
Thak you for taking the time to leave a review
We're happy to hear that our customer service was great and the process was easy and efficient for you. Thank you for your feedback.
Kind Regards
Fom all at Fix Auto Matlock
Great service
Very friendly on the phone and in person kept me informed of every step of my repair and they did a great job looks brand new again
October 15, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you so much for taking the time to leave us a lovely review
We're happy to hear that you had a positive experience! We appreciate you taking the time to share your feedback and are glad we met your expectations.
Kind Regards
From all at Fix Auto Matlock
My car
Great company looked after me well any problems they sorted did insurance work for me and other work to my car for me value for money
December 20, 2024
Reply from Fix Auto UK - Fix Auto Matlock
Good afternoon
Thank you for taking the time to leave us a 5star review
So glad to hear we looked after you well and offered value for money
Kind Regards
All at Fix Auto Matlock
10 out of 10
i was kept up to date about my car whilst the work was being done. the final result was perfect
October 16, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for taking the time to leave us a review
We're happy to hear that you were well-informed about the work on your car and that the final result met your expectations. Thank you for your feedback.
Kind Regards
From all at Fix Auto matlock
This company is one off the best for…
This company is one off the best for fixing cars. Not just that all of the ladies in the office are really polite and bubbly to talk to. They keep you updated in what's going on with your vehicle either you ring in and speak to the ladies or you can catch up with what's going on with your vehicle on their app.
Thank you fix auto's you deserve 5 star's.
October 16, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good morning
Thank you for leaving us such a lovely review
We are delighted to hear our office kept you up to date and were polite.
It has been our pleasure assisting you with your vehicle repair journey
Kind Regards
From all at Fix Auto Matlock :)
Fix Auto UK
Fix Auto UK
Fix Auto UK. Thank you so much for such a pleasant experience from the the staff on the phone to the completed work, which I need to add was done with excellent standards. Highly recommend to anyone. Thanks again.
October 8, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you so much for taking the time to leave us a 5star review,
We appreciate you sharing your positive experience! We're happy to hear that you found our staff helpful and that you were pleased with the quality of the work. Thanks for the recommendation!
From all at Fix Auto Matlock
Repair to my Car
The friendliness of the Team from beginning to end was amazing.
The service offered to collect and return the car was very good, as it is difficult to get to the premises without transport, so this was greatly appreciated.
The work on my car was perfect. Thank you so much.
October 6, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning
We appreciate your kind words and 5-star rating! We're so glad to hear that you were happy with our team's friendliness and the collection/return service. We are pleased the work on your car was perfect.
Kind Regards
From All at Fix Auto Matlock :)
Excellent service from every…
Excellent service from every department. I would highly recommend.
October 2, 2025
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
We appreciate your recommendation and are so glad you had a great experience with every department. Thanks for the positive feedback.
Kind Regards
From All at Fix Auto Matlock
Matlock. Lant Lane
Prompt,
Immaculate paint work repair
Took great care of my vehicle
October 7, 2025
Unprompted review
Reply from Fix Auto UK - Fix Auto Matlock
Good Afternoon
We appreciate your kind words and 5-star rating! We're so happy to hear you were pleased with our immaculate paintwork repair.
Kind Regards
From All at Fix Auto Matlock
Reply from Fix Auto UK - Fix Auto Matlock
Good Morning Alex,
We are happy to hear that you had such a wonderful experience. Thank you for your positive feedback!
Many thanks, from all the team @ Fix Auto Matlock
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.