Fix Auto UK - Fix Auto Sutton-in-Ashfield Reviews 154

TrustScore 5 out of 5

4.8

Hardwick Lane, NG17 5EJ Sutton-in-Ashfield, Nottinghamshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Kept me informed throughout the whole process always very kind and courteous to me at all times Avril been great and also the man who handed the car back to me

Rated 5 out of 5 stars

Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now. Communication was great from collection until finish T... See more

Company replied

Rated 5 out of 5 stars

I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courte... See more

Company replied

Rated 4 out of 5 stars

Vehicle was in for accident repair, but I also had the wheels refurbished at the same time. Wheel refurbishment absolutely awesome they look amazing (diamond cut). Car has factory Matt White paint (ha... See more


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info

  • Hardwick Lane, NG17 5EJ, Sutton-in-Ashfield, Nottinghamshire, United Kingdom

  • 01623 555512

4.8

Excellent

TrustScore 5 out of 5

154 reviews

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Rated 5 out of 5 stars

Great service

Great service, kept in touch with me throughout my vehicles repairs. Did a great job of the body and paint.

June 11, 2026
Rated 5 out of 5 stars

Professional service provider

Fix Auto is a professional provider of vehicle repair, tuning, and maintenance services. With a strong understanding of customer needs, they deliver tailored solutions while prioritizing the vehicle’s overall performance, coordination, handling, and safety.

May 8, 2026
Rated 5 out of 5 stars

Very efficient

Very efficient, well-mannered service.

April 7, 2026
Fix Auto UK - Fix Auto Sutton-in-Ashfield logo

Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Hi Davina,

Thank you so much for your wonderful 5 star review! We're delighted to hear that you found our service efficient and our team well-mannered. Providing a smooth and professional experience for our customers is something we take great pride in, so it’s great to know we delivered on that for you.

We really appreciate you taking the time to share your feedback and we’ll be sure to pass your kind comments on to the team .

If we can help you with anything in the future, please don’t hesitate to get in touch.

The Fix Auto Sutton in Ashfield Team 🚗✨

Rated 5 out of 5 stars

Very Friendly and great quality repair

Kept me up to date with every stage of the repair. Made the whole process very easy and even cleaned the car afterwards. Very friendly staff and great quality repair

April 1, 2026
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Thank you so much for your wonderful 5 star review, Sian! ⭐⭐⭐⭐⭐

We’re really pleased to hear that you found the whole process easy and that our team kept you updated throughout the repair. Communication and customer care are very important to us, so it’s great to know that came across during your visit.

It’s also lovely to hear you were happy with the quality of the repair and that the freshly cleaned car was a nice finishing touch! 🚗✨ Our team will really appreciate your kind words.

Thank you again for taking the time to share your experience.

The Fix Auto Sutton in Ashfield Team 🚗✨

Rated 5 out of 5 stars

Excellent service

Excellent service. Explained every thing
Most helpful gentleman. On changeover of cars. Both times would recommend

March 31, 2026
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Hi Jean,

Thank you so much for your wonderful 5 star review! ⭐ We’re delighted to hear that you received excellent service and that everything was clearly explained throughout the process.

Peter will be especially pleased to know that his help and support during the vehicle changeovers made things easy for you. Providing a smooth and friendly experience is exactly what we aim for, so it’s great to hear that it made a difference.

Thank you for taking the time to recommend us it really means a lot to the whole team.

The Fix Auto Team Sutton in Ashfield 🚗✨

Rated 5 out of 5 stars

Very helpful talking through how long…

Very helpful talking through how long the repair would take.
Pleased with the work done on the car.
Wouldn't hesitate in recommending them.

March 27, 2026
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Thank you so much for your wonderful review Susan! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience with us. It’s great to hear that our team were able to clearly talk you through the repair times and that you’re pleased with the work carried out on your car. Providing helpful communication and high-quality repairs is exactly what we aim for.

Your recommendation means a great deal to us, and feedback like yours truly makes our day. Thank you again for choosing Fix Auto Sutton-in-Ashfield.

The Fix Auto Sutton in Ashfield Team 🚗✨

Rated 5 out of 5 stars

Lovely friendly staff

Lovely friendly staff. Very helpful and pleasant to talk to

March 27, 2026
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Hi Mark,

Thank you so much for taking the time to leave us a 5 star review it really means a lot to the whole team! ⭐

We’re delighted to hear that you found our staff friendly, helpful and pleasant to talk to. We work hard to make sure every customer feels welcome and well looked after, so your kind comments are very much appreciated and will certainly be shared with the team.

Thanks again for your feedback and for choosing Fix Auto Sutton in Ashfield.

The Fix Auto Team Sutton in Ashfield 🚗✨

Rated 5 out of 5 stars

Excellent all round!

⭐️ Very accommodating when I was a little late collecting my vehicle.
⭐️ Friendly staff
⭐️ Car bodywork repairs completed to a very high standard - looks like new!

March 6, 2026
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Hi Sarah,

Thank you so much for your fantastic 5 star review! We’re really pleased to hear that you had such a positive experience with us.

It’s great to know our team were able to accommodate you when you were running a little late, and that you found everyone friendly and welcoming. Most importantly, we’re delighted that you’re happy with the bodywork repairs and that your vehicle is looking like new again that’s exactly the standard we aim for every time.

We really appreciate you taking the time to share your feedback, and we hope to be able to help you again in the future if you ever need us.

The Fix Auto Sutton in Ashfield Team 🚗✨

Rated 5 out of 5 stars

Salvation

Great job, everything on time, took all the worries out of a tense situation

February 26, 2026
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Hi David,

Thank you so much for the fantastic 5⭐ review! We're really pleased to hear that we could take the worry out of what can often be a stressful situation. It’s great to know everything ran smoothly and on time for you.

We truly appreciate you taking the time to share your experience, and we’ll be sure to pass your kind words on to the team.

If you ever need us again, we’ll be here to help!

The Fix Auto Team Sutton in Ashfield 🚗✨

Rated 5 out of 5 stars

I would give FixAuto 5 Stars overall …

I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courtesy car,it was very comprehensive and it showed every little dent and scratch on my car most I could hardly see.
I liked the free courtesy car it eas only 2 years old ,automatic and had all the new features I had read about ,led headlights,stop start etc so I could try them,and it was already full and I just had to bring it back full.- the new door had been repainted exactly to match and you can’t tell it had any damage.
They were very good and I would recommend them to anyone needing vehicle repair.

March 3, 2026
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Hi John,

Wow thank you so much for your fantastic 5 star review! 🌟

We’re absolutely delighted to hear how pleased you were with the whole experience. Our team works hard to make the repair process as smooth and transparent as possible, so it’s great to know you found the free damage report thorough and helpful. We believe clarity and honesty are key, right down to the smallest dent or scratch.

We’re also glad you enjoyed the courtesy car! It’s always nice when customers get to experience some of the newer features while we take care of their own vehicle and we appreciate you returning it fuelled up too 👍

Most importantly, we’re thrilled that the new door repair and paint match met your expectations. Achieving that seamless finish is something we take real pride in, so your comments mean a lot to the whole team.

Thank you again for your recommendation it truly makes a difference. If you ever need us in the future, we’ll be more than happy to help.

The Fix Auto Team Sutton in Ashfield 🚗✨

Rated 5 out of 5 stars

Fix Auto Uk are the company my…

Fix Auto Uk are the company my insurance recommended for damage repairs on my car.
They did an outstanding job on the repairs both times I used them.
The staff I met and spoke to over the phone were so very helpful. They provide excellent courtesy cars whilst the repairs are carried out which was appreciated.
The second time I arranged collection of mine and delivery of the courtesy car to my home as it was definitely easier and less stressful than me getting lost again.

Such a friendly company to use with amazing customer service and outstanding work. Highly recommend but hopefully won’t need them myself again 🤞🏻

February 12, 2026
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Hi Jane,

Thank you so much for your fantastic 5 star review it really means a lot to all of us here at Fix Auto Sutton-in-Ashfield.

We’re delighted to hear you were happy with the repairs on both occasions and that the team made everything as easy and stress-free as possible. Providing helpful communication, convenient vehicle collection/delivery, and reliable courtesy cars is exactly what we aim for, so it’s great to know it made a difference for you.

We especially appreciate your kind comments about the friendliness of the team and the quality of the work I’ll be sure to pass this on to everyone involved.

Hopefully you won’t need us again… but if you ever do, we’ll be here ready to help!

Thanks again for recommending us.

Kind regards,


The Fix Auto Sutton in Ashfield Team 🚗✨

Rated 5 out of 5 stars

very good service

excellent repair unable to see where the damage was really pleased with the work carried out

February 5, 2026
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Hi Trevor,

Thank you so much for your fantastic 5-star review! We’re delighted to hear you were pleased with the repair and that the damage is completely invisible that’s exactly the result we aim for every time.

Your kind words about the service and workmanship really mean a lot to the whole team, and we truly appreciate you taking the time to share your experience.

If you ever need us again, we’ll be more than happy to help.

The Fix Auto Team 🚗✨

Rated 5 out of 5 stars

Everyone was very good from start to…

Everyone was very good from start to finish after my accident. My car was repaired extremely well and was lovely and clean on being picked up.
Thank you and would certainly recommend.

January 22, 2026
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Hi Jean,

Thank you so much for your lovely 5-star review! ⭐ We’re really pleased to hear that you had a great experience with us from start to finish, especially after what can be a stressful time following an accident. It’s fantastic to know you were happy with the quality of the repair and that your car was returned clean and looking its best.

Your recommendation means a lot to the whole team thank you for taking the time to share your feedback!

The Fix Auto Team 🚗✨

Rated 5 out of 5 stars

The friendly staff

The friendly staff, standard of repairs to the car and detailing of bodywork, polishing and cleaning before return. Only slight criticism was not being kept informed on progress of the repairs

January 21, 2026
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Hi Brian,

Thank you very much for taking the time to leave us a 5-star review – we really appreciate it. We’re delighted to hear you were happy with the repairs, bodywork detailing, polishing and the overall standard of the work, and we’ll be sure to pass your kind words on to the team.

Thank you also for your honest feedback regarding communication. We take this on board and are always looking to improve how we keep our customers informed during the repair process.

We’re grateful for your custom and hope we can assist you again in the future if needed.

The Fix Auto Team 🚗✨

Rated 4 out of 5 stars

Repair Tesla

Great experience, really helpful and great service.

January 12, 2026
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Hi Steven,

Thank you so much for taking the time to leave us a great review! We’re really pleased to hear you had a great experience and found our team helpful. Providing excellent service is what we strive for, so your feedback means a lot to us.

We truly appreciate your support and look forward to helping you again in the future.

The Fix Auto Team 🚗✨

Rated 4 out of 5 stars

Special thanks to Steve

Special thanks to Steve, keeping me informed and knew his stuff 👍🏼

Thanks for your help

January 8, 2026
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Reply from Fix Auto UK - Fix Auto Sutton-in-Ashfield

Thank you for taking the time to leave us such a great review ⭐️⭐️⭐️⭐️

I’m really pleased to hear that you felt well informed and supported throughout. Keeping customers updated and making sure everything is clearly explained is something we take pride in, so your feedback means a lot.

Thanks again for choosing us, and don’t hesitate to get in touch if we can help in the future.

The Fix Auto Team 🚗✨

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