FIXD Reviews 

2,828
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,335 reviews, reviewers had a great experience with this company. Customers find the compact diagnostic device extremely helpful for understanding car issues, checking engine lights, and saving money on routine repairs without visiting a garage. People deeply appreciate how simple and straightforward it is to use the tool to obtain accurate vehicle information and maintain their cars smoothly. Some reviewers were not happy with unexpected subscription charges and faced major difficulties when trying to secure refunds or reverse unauthorized payments. Consumers also noted that these costly recurring fees were unfortunately never clearly disclosed during the initial online purchase process.

What people talk about most

Product

Consumers find product to be positive, noting it is a very nice device that tells them a lot of things other... See more

User experience

People report positive experiences with user experience, highlighting that the application is extremely easy... See more

Price

Customers consistently note ambiguous experiences with price, reflecting a wide range of opinions. Many... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising the app for accurately diagnosing car... See more

Subscription

Clients share negative opinions on subscription, consistently reporting unexpected charges and hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased my Fix-d sensor because I was considering buying a used car and it didn’t let me down. It did exactly as advertised and I consider it money well spent. I would recommend it to anyone who w... See more

Rated 5 out of 5 stars

FIXD takes the guesswork out of sometimes complicated issues with your vehicle. Thanks FIXD for helping those of us that have less than stellar mechanical skills & knowledge! ⭐️⭐️⭐️⭐️⭐️ 🤩

Rated 5 out of 5 stars

My 2010 Grand Caravan is a hunk o’ junk and this little device has been insanely helpful when that little engine light goes on, which is just about every 2 months.. But Fixd is great bc it helps me kn... See more

Rated 5 out of 5 stars

Easy to use, user friendly instructions, great features like connecting you with local mechanics or chatting with one online to check to see if your issue is higher or lower priority. It's nice that I... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

FIXD helps you better understand your vehicle by translating check engine lights and tracking scheduled service. Avoid ambiguous lights and confusing technical definitions and let FIXD translate your check engine light into simple and understandable terms.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(2,828)

1,462 reviews in the last 12 months

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Rated 1 out of 5 stars

Major problem

Major problem
Bought the $19.99 unit….. have not even opened it yet
Next thing I know it must’ve been some kind of a gift subscription upgrade that turned into a $99 charge that I am having a problem reversing it
Have tried to work through Customer Service
Now going to file a fraud complaint with my credit card
Bad news

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and easy to use

I’ve had a really good experience with FIXD. It’s easy to use, straightforward, and has been genuinely helpful when I’m trying to figure out what’s going on with my car. I like being able to see the codes and get a better understanding of what they mean instead of just guessing. I haven’t had any issues with the app or the device, and it’s definitely saved me time and made diagnosing problems a lot easier. I’d recommend it to anyone who likes working on their own car or just wants to know what’s going on before taking it to a shop.

September 5, 2026
Rated 1 out of 5 stars

BUYER BEWARE! Deceitful Charges for Subscription!

BUYER BEWARE!
I purchased the Fix’d OBD-II scan tool for $ 21.19, including tax from an advertisement on Facebook on August 22, 2026. On September 5th, Fix’d presented a $105.99 charge to my credit card for what I assume are subscription charges. I carefully read the entire advertisement for the Fix’d scan device before I purchased it, and NOWHERE did it mention a recurring subscription fee!

This is beyond deceptive, it is THEFT! Thankfully, Apple flagged the transaction and I was able to decline the payment before it was honored.
DO NOT BUY THE FIX’D SCAN TOOL!
They will use your credit card to steal money from your credit card. I can’t put it more simply than that.

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

Aside from the deceptive tactics and…

Aside from the deceptive tactics and hidden high subscription fees, the app can't recognise the type and model of the car, it can't diagnose faults other than standard engine faults such as tyre pressure sensor fault and many others.. Definitely not worth the money!!!

September 5, 2026
Unprompted review
Rated 1 out of 5 stars

The scanner is ripping off people with…

The scanner is ripping off people with thousands of dollars better yet, if your browsing for the item FIXD and you put it in the basket in the cart and you don’t remove it out of there for whatever reason they will automatically process the purchase for you, if you have a PayPal or other type of payment with your related information, they’ll process the payment without you clicking process then they’ll put you on a monthly subscription that you can never finish canceling. It’s a hassle and it’s a scam. Do not buy this item.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

I am highly impressed …

I am highly impressed with this little piece of equipment and all the information that it’s given me about this car. It is worth purchasing the premium app specially for a high mileage car that needs to be watched. Excellent excellent excellent.!

September 4, 2026
Rated 1 out of 5 stars

It is very difficult to get rid of FIXD

It is very difficult to get rid of FIXD. You think you are canceling, then comes a request to think it over, then another, a total of about 10 nagging pages, and then you close the last page by cancelling (yet again) and then you think it’s done. But no, a little later ANOTHER email to think it over once more: if you don’t see or respond to that email, your membership will continue for another year. This is not the way a self-respecting firm should behave. Furthermore, the little device indicates that everything is fine while the engineblock light is on. The thing just doesn’t work!

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

This is more of a Scamming app not a…

This is more of a Scamming app not a scanning app I bought this to check out my car's info but after I realized I needed a subscription to do so I cancelled my order and FIXD refunded me. Ok cool, but then 2 weeks later I get charged $108 for a subscription I never agreed to?? Then they make you go through 10 pages of special offers to try to keep you paying for it before you can actually cancel your subscription! Even offering as low as $36 for the whole year! Like wow, just charge that then guys NOT $108! Just ridiculous! STAY AWAY!

September 3, 2026
Unprompted review

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