Koninklijke Fleurop Reviews 

19,345
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They delivered the flowers and the “out of home” card to the wrong address. After many phone calls and emails over more than six days, they still refused to issue a full refund or send a fresh bouquet... See more

Rated 5 out of 5 stars

I ordered a mixed plant arrangement, Designer's Choice. The arrangement was delivered on time. I think the chosen florist in USA really did excellent with trying copy the Arrangement. It stated... See more

Rated 5 out of 5 stars

Our sister is in the Netherlands and we are in Australia we find ordering from a dutch florist to give fresher flowers at better prices the flowers were her birthday present and we have used this flo... See more

Company replied

Rated 5 out of 5 stars

I ordered flowers from abroad and the website navigated easily, payment was straightforward and the bouquet was gorgeous. It got delivered as promised on the same day (I ordered in the morning). I ord... See more

Company details

  1. Flower Market

About Koninklijke Fleurop

Written by the company

We luisteren, denken mee en zetten jouw woorden om in bloemen. Of je nou iemand wil feliciteren, beterschap wensen of bedanken. We helpen mensen om elkaar te steunen. Zich te uiten. Geliefd te voelen. Dat doen we al sinds 1921.

We bezorgen in heel Nederland. En in de rest van de wereld trouwens ook. Want overal zit een Fleurop bloemist. Jij bestelt jouw boeket, een bloemist in de buurt maakt en bezorgt het. Op een moment dat jij kiest. Altijd vers. Altijd geschikt met liefde, creativiteit en vakmanschap. Wij zijn Fleurop. En we staan voor je klaar.

Op werkdagen voor 14.00u besteld = dezelfde dag persoonlijk bezorgd. (op zaterdagen voor 12.00u).

Wij geven 7 dagen vaasgarantie. Niet tevreden? Stuur ons dan binnen 7 dagen een bericht met foto's van het boeket.


Contact info

4.2

Great

TrustScore 4 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(19,345)

2,436 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 2 out of 5 stars

Flowers looked nothing like the…

Flowers looked nothing like the picture. Much smaller and basic. I guess they're busy for mother's day but for the price I paid and the picture on the site I expected more. Do not use this service!

May 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience

Great experience! The flowers were delivered on time and looked even better than expected—fresh, vibrant, and beautifully arranged.

Reliable service and high quality. I’d definitely order again!

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

No flowers were delivered

They delivered the flowers and the “out of home” card to the wrong address. After many phone calls and emails over more than six days, they still refused to issue a full refund or send a fresh bouquet. They claimed the recipient’s address was unclear, even though clear delivery instructions were provided in the order notes, along with both the recipient’s and sender’s contact details. Make a good decision for yourself and avoid this company

April 3, 2026
Unprompted review
Advertisement
Rated 2 out of 5 stars

Really bad at international delivery

I ordered a bouquet of sympathy flowers for my sister in law who's dad passed away in February. My sister in law lives in the US and I saw that Fleurop collaborate with florists internationally and could deliver the bouquet the next day after her father passed away. After more than 2 weeks no bouquet had arrived. Then the funeral passed and still there was no bouquet. At this point I had left 2 emails asking what is happening and it still took them over a week to get back to me. The US branch then contacted me and told me that they had attempted the delivery in February but they couldn't get past the gate. I only found out about this in mid-March! Finally they delivered the bouquet after 2 days. The bouquet was beautiful but the customer service was absolutely snail pace and it was abysmal that they did not notify me of the initial failed delivery so, for me, it was a bad experience overall. Specially because these flowers were sympathy ones! I will never use this company again. Disappointing.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad

Very bad! Not recommend. They left the flowers to neighbours, my friend got them after two days and half and they were all wilted!

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

I must pay twice because of a problem in the system


I ordered flowers, but the Billink site wasn't working properly, causing me to receive an error message repeatedly.

A few days later, I received two invoices to pay, and the recipient received exactly the same flowers, card, and chocolates twice (which is all quite expensive).

After emails and phone calls, everyone blames each other, and ultimately, I have to pay for the mistake myself.

That is the downside of a pool of shops – no one has control or oversight of the system, so no one takes responsibility, even if it is strange that two identical orders are in the system (to the same person on the same day with the same text/card and the same chocolates). No one sees that.

So, my advice: be careful, because if you are unlucky, you might accidentally create two orders

March 16, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Honestly the best place to buy your…

Honestly the best place to buy your loved one something special. So reliable and my go to place in the Netherlands to buy a gift for my loved one even though I’m not in the Netherlands 🥰🥰🥰🥰 Fleurop is the BEST!

February 24, 2026
Unprompted review
Rated 4 out of 5 stars

I tried to set the delivery date for…

I tried to set the delivery date for 14th February, but they confirmed to me when I placed the order for 13th, so I took it. Because of that later I had to change the delivery address, but to my surprise they didn't deliver on the 13th, they delivered o 14th, luckily my wife went to work that they and was able to receive it. I have no complaints, just some clarity would had helped. I used other websites for this and so far I'll give this one another try precisely because they were efficient even after the confusion.

February 14, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look