Flexispot Reviews 

Service by real people who solve issues instead of telling you to fill in form x135 bis. German design so robust steel. Simple assembly. Yes, recommended

My experience is very good and the elevator table is a more than expected. The engine, doble engine is silent and powerful

A huge thank you to your entire team. I am extremely satisfied with the FlexiSpot products I use both at home and in my business. I will not hesitate to recommend your products to my clients and partners for their comfort, outstanding quality, and above all, your excellent after-sales service. Congratulations on your professionalism!

I have a 3 years old desk, never had an issue, i bough a treadmill 2 months ago with some motor issues, the support found a solution for me in 48h. Very good Customer service.

Everything was good, got an issue with the transport company and they help me with the process.
I am using the chair and for now is fantastic.

Started having issues with my Flexispot product (all loading ports on the control panel of my desk had stopped working).

After a short back and forth with Customer Service, I was promptly sent a replacement part.

Shipping was fast, replacement was easy and straightforward and afterwards my height-adjustable desk was fully functional again.

Overall great experience.

FlexiSpot provided some of the best customer service I have ever experienced! After the initial shipping company failed completely and never delivered my order, FlexiSpot’s team immediately stepped in to help. They quickly arranged a re-shipment using a different delivery company without any hassle. The second delivery arrived remarkably fast, and the desk itself exceeded all my expectations in quality. Huge thanks to FlexiSpot for turning a frustrating situation into an absolute win!

Items ordered:
- Height-adjustable desk frame
- Accessories: Casters & cable management

My review:
- Delivered promptly
- High-quality products, well-packaged
- Requested a return via email; it was processed and handled promptly

=> Highly recommended (I would order from there again)

I ordered an E7 Pro desk and a walking pad. After a few days, my walking pad stopped working. The support team immediately replied to me and they sent me a new one. It took only one week to get my new walking pad. Well done to the team and thank you very much !

Recently, I had an issue with a product. I Contacted the support Team and It didn't took long till we got a solution. very good customer support.

11/10

Besides the fact that I love their products (I have the elevating desk and I have just bought an ergonomic chair as well), the customer support is super responsive and the attitude is really customer-oriented.

Desk feels premium, sturdy and looks great. Installing was quite easy. I'm happy with the purchase :)

I’m very happy with both the desk and FlexiSpot’s customer service. They responded very quickly to all my questions, and everything arrived safely in Poland. I also received a refund for the accessories that didn’t fit my needs within just 1–2 days. Overall, a great experience and excellent service!

I recently bought the FlexiSpot C7 Max for my home office, and I'm very happy with my purchase. The chair offers excellent value for money, the delivery was surprisingly fast, and the overall quality is great. I also contacted customer support with a question, and they were very friendly and helpful. Overall, a great experience – highly recommended!

Great product and excellent customer service.

I purchased the FlexiSpot E7 Pro standing desk, and although there were a few initial issues with my order, the customer service team handled everything very professionally. They were responsive, helpful, and made sure the situation was resolved properly.

It’s rare to see this level of customer service, and I really appreciated the follow-up and support throughout the process.

The desk itself looks great, feels solid, and works very smoothly. Overall, I’m very happy with the product and especially with the support I received from the FlexiSpot team.

My only suggestions would be to make the assembly instructions and online instruction videos a bit more detailed, as a few steps in the assembly process could be explained more clearly. It would also be helpful if the holes for the cable management system were pre-drilled, as installing that part required a bit more effort.

Overall, I’m very satisfied with the desk and the customer service experience.

Quick and easy order and delivery. Product is of high quality, easy to set up and does what it's supposed to. Great customer service as well.

I ordered a chair, but one of the parts arrived damaged, making it unsafe to use. However, after I requested a replacement, the support team replied very quickly and was incredibly helpful. The replacement arrived just a few days later. Please note that this review refers specifically to the customer service in Germany.

In March 2026, I purchased a Flexispot BS14 ergonomic chair for a second vacation home, so it wasn't intended for continuous use. Unfortunately, it began to make an annoying mechanical noise every time I moved or shifted my center of gravity on the seat. I wrote to customer service, explaining the problem and attaching a video. Since it was still under warranty, I requested a replacement for the seat adjustment mechanism. I was contacted promptly by email and offered a partial refund; I declined because it wouldn't have solved the problem anyway. Shortly afterward, I was contacted by another representative who asked for the shipping address for the replacement part. From the time I contacted them and requested the replacement part, the shipment was completed in just over 24 hours. I was also surprised to discover upon delivery that I had been sent a complete chair, not just the agreed-upon part!
I am very satisfied with the chair, very comfortable and well made, and very satisfied with the customer service, which quickly and professionally and courteously handled the problem.

Ivano (Italy)

Had the ajustable standing desk (EG1) since 2022. Works great! I had one problem when it got stuck at the bottom and wouldn't raise, wrote to customer support and within a day they had replied with instructions on how to reset it. Desk is now moving again. Highly recommended.

I have ordered the armchair that I am using for nursing and I am super pleased with the quality and the customer service.