Flexspace Reviews 

guys all i can say is check out ripped off by flexspace

It has so far been a straightforward and easy journey into leasing a room and Simona has been extremely helpful.

Signed a year contract with flex space - offered 3 months initial rent for 3 months deposit - then loads of hidden charges have been added to the costs - the unit is unventilated causing condensation issues which expressed at the start then our shutter door had issues which was expressed at the start - no effort made to resolve our issues - and had more fees added when we leave - avoid

I’ve been at Flexpace for 7 years now and have seen a huge amount of refurbishment and effort put into improving the building over that time. It’s looking fantastic, and I always love showing my clients around and bringing them here.

A big reason I’ve stayed at Flexpace for so long is Jacqui, the site manager. She is incredibly helpful, approachable and easy to work with, which makes such a difference. Her support and the ongoing improvements to the building make Flexpace a great place to be. Highly recommend!

Moving The Lemon Tree Candle Company out of our home and into a workshop was a big step for us, and we had lots of discussion and consideration before deciding to go ahead. Leah was patient, helpful and supportive throughout, giving us the time and information we needed to feel confident about the move and are now 100% sure we have made the best move to grow our business.

We’d like to give a special mention to Leah for making our move into our new unit at Flexspace Ellesmere Port so easy.

From those initial conversations through to moving in, she has made the whole process straightforward and welcoming. We’re delighted to be in our new workshop and really appreciate everything Leah has done to help us settle in. Thank you, Leah!

Renting an office at Flexspace in Moulton Park, Northampton has been a fantastic decision! Jacqui and Andrea made the process completely hassle-free and supported us every step of the way. The facilities are kept spotlessly clean, from the communal kitchens to the breakout areas and amenities. It’s a quiet, safe, and professional environment with plenty of free parking. We couldn't be happier!

This is our first office since starting our business, and although we have only been here for a few weeks, we would happily recommend Flexspace Northampton.

Jacqui, the centre manager, is great. She is friendly, welcoming and always happy to help. The building is clean, well equipped and has a great atmosphere. The offices are also reasonably priced. Plenty of parking, breakout areas and meeting rooms, as well as kitchen spaces.

We are pleased with our decision to move here. Recommend.

We always have major issues with offices , phones not working, no one to meet us and lack of communication.
From the off Alan made this a very efficient experience. The day we moved in he was there early to let us in , all checks completed all phones , lines and ports in working order . Couldn't have went smoother . Can I commend Alan on his professionalism, patience, and communication making this move smooth.
Cant recommend enough !

Worse than terrible! rent went up from £700 to £1700! kept adding new charges on with no additional services. Paying over £300 insurance per month but when asked what we would get if the building burnt down - NOTHING! its just in the contract! Paid them insurance for a roller shutter it got smashed by a ram raider (security cameras were not working!) - they then charged us £2600! to fix it (the insurance was theirs for accidents but not damage supposedly!) You will NEVER get your deposit back - they charge the same for leaving (a remidiation fee allegedly but add tons of extras on to that - so I owed them £900 on top of my deposit of £2499! - they are an appsolutely appaling!

BE AWARE
Based on my personal experience, I strongly advise anyone considering renting from FlexiSpace to proceed with extreme caution.
When I initially entered into the agreement, I was told that a director’s personal guarantee would not be required. However, during the contractual relationship, I was later informed that the company’s rules had changed and that the lease could not be renewed unless a director’s guarantee was signed.

I understand that other customers have reported similar experiences over different years. I also have an ongoing dispute concerning the retention of my deposit. These matters will shortly be presented to the court, together with the evidence I have collected.

I am posting this review so prospective customers can make an informed decision. Read every part of the contract carefully, obtain all promises in writing, and make sure you fully understand the consequences of signing any personal guarantee.

If you believe you have been treated unfairly by FlexiSpace, I understand how frustrating it feels. Read the other reviews and decide for yourself. FlexiSpace may deny these allegations, but in my opinion, the number of similar complaints raises serious questions that potential customers should consider.

Poor communication from Bolton area manager and won't help you have any form of signage or banners for your business.

The Centre Manager was excellent at resolving any small issues quickly. The room was ready and prepared for our arrival, making our move in hassle-free.

Avoid at all costs. They add unexplained exit charges, the “restoration fee” isn’t evidenced, and you won’t get your deposit back. If I could put zero stars, I would. It’s actually a joke.

After three years at Flexspace, we're moving on - and I couldn't leave without saying how much this place has meant to us.

When we first moved in back in 2023, it was our very first proper home as a company. We were still finding our feet, and Flexspace gave us the stability and support we needed to grow. It's hard to overstate how much that mattered in those early days.

The space itself is genuinely lovely - on summer mornings I'd walk to the office and it felt like a proper reset before the day began. In the middle of building a company (which usually meant 12+ hour days at home), having somewhere that felt like a real retreat made a huge difference to my wellbeing and focus.

We're leaving because the business has grown beyond what we ever imagined when we started, and we're relocating our HQ to Edinburgh for the next phase of expansion. It's an exciting step, but it comes with real sadness at leaving Flexspace behind.

A special shoutout to Kim and the team - you made it more than just an office space. Thank you for everything. We'd recommend Flexspace to any business, whether you're just starting out or well on your way.

The office that we rent at flex base Newton acliff is great value. The team on site look after us at all times they are friendly and helpful. They keep on top of the facilities. I find it's a great place to bring clients for meetings.

Great clean well run warehouse space that’s really helped our business grow. The one small issue we had was resolved within days. Jacqui and her team have been fantastic, highly recommend.

We have had offices now at Northampton Flexspace for 7 years
We have always had exceptional service especially from Jacqui who always goes the extra mile to ensure we are all well looked after.
I would have no reservation in recommending Flexspace Northampton to my Friends.

For the money it's a great service - I've been in other managed offices in Northamptonshire, and this one is the best of all for price and facilities.

We have been customers of FlexSpace for 3 years and our experience has always been top notch - we are at the Ellesmere Port location. The buildings and site are well-maintained, with regular maintenance of the common areas taking place (e.g. gardening, general upkeep). The management team always reply very quickly to any correspondence and have always been incredibly friendly, helpful and approachable. There is plenty of parking, even at busy times. Overall the facility at FlexSpace represents good value for money and has enabled our business to grow our day-to-day operations.

Always have good communication with Ali (manager) Flexispace. Unit has regular inspections and we are able to raise any issues due to our good relationship with all staff.