⭐ 1/5
⭐ 1/5 – Unauthorised charges, no warning, no response
Avoid this company. I signed up for a trial over a year ago and was charged $250 AUD automatically with zero warning or reminder email. I believed I had cancelled — apparently not. This week, another $250 AUD was debited for a renewal. Again, no advance notice, no email, nothing.
$500 AUD has now been taken from my account without any meaningful communication. I have requested a full refund and been met with silence.
After reading other reviews here on Trustpilot, I can see I am far from alone in this experience. This pattern of charging customers without notice and making cancellation difficult is unacceptable — and in my view, potentially in breach of Australian Consumer Law.
I have now contacted my bank to dispute both transactions as unauthorised and will be lodging a complaint with the ACCC.
Do yourself a favour and stay well clear.








