Flightclicks Reviews 

797
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 112 reviews, reviewers had a great experience with this company. Customers frequently appreciate the extremely helpful staff who patiently guide them through complex flight bookings and secure the best possible deals for their trips. Many consumers highlight the exceptional customer service, noting that representatives are always polite, professional, and willing to go the extra mile to assist. However, some people mentioned serious issues with unexpected price increases and flight cancellations that happened right before their scheduled departure dates. Reviewers also noted frustrating experiences regarding missing baggage allowances, poor communication from representatives, and additional unexpected costs requested during the booking process.

What people talk about most

Staff

Consumers find staff to be exceptionally polite, knowledgeable, and professional, often going the extra mile... See more

Customer service

Users describe positive interactions with customer service, often praising helpful and professional staff... See more

Booking process

Clients share ambiguous opinions on booking process, with some reviewers praising helpful staff members who... See more

Service

Reviewers mention ambiguous feedback about service, with some consumers expressing deep frustration over... See more

Price

Reviewers highlight ambiguous aspects of price, as some consumers found great deals within their limited... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Qadeer was amazing. I've never airline tickets online before, and Qadeer guided me through the process. He has the experience to know all the questions to ask. He was also reassuring. We're looking... See more

Rated 4 out of 5 stars

Sarah has related with customer excelle tly well. She stands out amongs others. I will patronise flightclick with sarah still around. I am still awaitng my £280 voucher as promised.

Rated 4 out of 5 stars

It was the first time I used this Travel Agency, Elianna was very helpful and got me a great return price. After a few days I received a call from Elianne stating that BA had a problem and I was not... See more

Rated 4 out of 5 stars

Daniel handled my booking for me, he was very polite, knowledgeable and professional. I had a refund from a previous booking and Daniel reminded me and applied it to my current booking. He is very e... See more



Contact info

3.8

Great

TrustScore 4 out of 5

797 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.8

All reviews

(797)

106 reviews in the last 12 months

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Rated 1 out of 5 stars

Do some real checking on this company

**Note on flightclicks.co.uk:**

I haven't booked through flightclicks.co.uk. I was about to do so via KAYAK but decided to do my own research beforehand.

To Flightclicks: Please refrain from responding with the generic message about being disappointed by my review, or asking me to provide my booking reference in order to request the removal of this review.

Customers are entitled to leave reviews based on their experiences, regardless of whether they made a purchase.

I encourage you to check Google reviews for Flightclicks to understand the overall sentiment.

October 31, 2026
Unprompted review
Rated 1 out of 5 stars

nearly used this via Kayak until I saw…

nearly used this via Kayak until I saw their reviews on Google maps and here. very suspect how they get any green response. check the other platforms

September 7, 2026
Unprompted review
Flightclicks logo

Reply from Flightclicks

Dear Dave,

We are disappointed to see your one-star review, particularly as you have not described any booking, purchase, or direct service experience with our company.

Your comments appear to be based entirely on reviews posted by others rather than any personal experience with our services. While everyone is entitled to their opinion, we believe reviews should reflect genuine customer experiences and provide an accurate and fair representation of a business.

We take customer feedback seriously and remain committed to providing professional and reliable travel services. However, we are concerned when negative ratings are posted without any actual transaction or service experience, as these can unfairly affect a business's reputation and mislead prospective customers.

If you have genuinely interacted with our company and experienced an issue, we welcome you to provide further details so we can investigate.

Kind regards,
Customer Relations Team

Rated 1 out of 5 stars

Terrible experience..

I had a terrible experience with FlightClicks.co.uk. I booked a flight from Mumbai to London and they took my deposit upfront. Then, just when I thought everything was sorted, they demanded an additional £357, claiming it was due to an "extra flight increase." told them no way and asked for my deposit back.

This felt entirely misleading. It's been two weeks, and I'm still waiting for my deposit to be returned wit no replies from them at all.

I strongly advise staying away from this company; their practices are questionable at best.

September 30, 2026
Unprompted review
Flightclicks logo

Reply from Flightclicks

Dear Dan,

We are sorry to hear about your dissatisfaction with your booking experience.

We would like to clarify that airline fares are subject to availability and can change before ticket issuance. Unfortunately, the fare initially quoted for your journey was no longer available, resulting in an increase in the ticket price.

Our team offered you an alternative flight and also provided the option to apply your full deposit towards a new booking without any deductions, as we genuinely wanted to find a suitable solution for you.

We understand your concerns regarding the deposit and sincerely regret any inconvenience caused. We would appreciate the opportunity to review the matter further and reach a satisfactory resolution.

Please contact us directly at **admin@flightclicks.co.uk**, quoting your booking reference, and our customer relations team will investigate your concerns and prioritise resolving the matter.

We value every customer and remain committed to providing fair, transparent and professional service.

Kind regards,
Customer Relations Team
Flight Clicks LTD

Rated 5 out of 5 stars

Daniel from Flight Clicks Ltd

Daniel from Flight Clicks Ltd, managed my reservation most professionally at all times, He issued my E-ticket as soon as my payment was confirmed. I highly recommend him and will certainly contact him when making future travel plans
Many thanks to you Daniel

October 10, 2026
Unprompted review
Rated 1 out of 5 stars

Please avoid this scamming company

Please avoid this scamming company. I tried to book a flight to Thailand. Price was expensive but at the time of year and the dates I excepted it. Paid a deposit and wanted to pay the remainder so I knew it was sorted. They called me to pay the rest only or be told we can’t book both legs of your flight despite them promising this. The alternative flights they tried to provide would have cost me significantly more in travel, hotels and inconvenience. The staff were rude arrogant and obnoxious. I leave positive reviews whenever I can and have sung the praises of the the operator and company that did sort my travel plans out today. Please a avoid this lot

October 9, 2026
Unprompted review
Flightclicks logo

Reply from Flightclicks

Dear Paul,

We are sorry to hear about your disappointing experience and the inconvenience caused to your travel plans.

We would like to clarify that flight fares and availability are subject to change until tickets are confirmed and issued. Where the originally requested itinerary is no longer available, our team makes every effort to offer suitable alternatives.

We take your concerns regarding our staff's conduct seriously, as this does not reflect the standards of service we aim to provide.

Please contact us at **admin@flightclicks.co.uk** with your booking details so our customer relations team can investigate your concerns and work towards a suitable resolution.

Kind regards,
Customer Relations Team
Flight Clicks LTD

Rated 1 out of 5 stars

Pure greed and scam

These guys are sitting there just after their commission and will fabricate all the lies about things which they never follow through. I have seen lots of other reviews now that they said they will refund the money or refund the difference but they never do nor they even follow it up. I booked a ticket and they asked me to put in advance and once I done that they said that ticket is kit available and start quoting me different days with different airlines and refuse refunding deposit as saying it’s says in email which right at the bottom in tiny words written deposits are non refundable which he happily forgot to mention while asking for deposit. Finally we agreed to book a flight as I can’t get my deposit back so have no choice but to book and asked precisely and repeated number of times that checked bags needs to be two which the kept acknowledging air don’t worry I am booking with two checked and one hand carry no need to worry about and I am giving you the best deal, guess what I called the Airline recently to select seats and they told me it’s only one luggage you can bring in as it’s Air China and when booked third party you can’t check the status or select seats in their app or website. Now I have been chasing them again with same excuses we will do sir we have forwarded your complain which first he said he will sort it next day and after three days chasing him he was rude over the phone and said it takes two three days to resolve. I asked then can you send me an email so I will see who is dealing with it and what is the update and he said yes of course and as expected no email. They are just money grabber greedy agents making their commission and ditching you later with extremely poor service. Wish trustpilot has some negative star rating too so I would have given them gladly minus 5 Stars.

October 5, 2026
Unprompted review
Flightclicks logo

Reply from Flightclicks

Dear Hami,

We are sorry to hear about your dissatisfaction with your booking experience and regret the inconvenience caused.

We would like to clarify that airline fares and availability can change before ticket issuance, and our team always aims to offer suitable alternatives where the originally requested fare is no longer available.

Regarding your concerns about baggage allowance, seat selection and communication from our team, we take these matters seriously and understand the importance of providing customers with clear and accurate booking information.

We certainly do not condone misleading information or unprofessional conduct, and we would welcome the opportunity to investigate the discrepancies you have raised.

Please contact our customer relations team at **admin@flightclicks.co.uk** with your booking reference so we can review your booking, including the baggage arrangements and previous communications, and work towards a fair and appropriate resolution.

Kind regards,
Customer Relations Team
Flight Clicks LTD

Rated 1 out of 5 stars

If you are planning to buy or purchase…

If you are planning to buy or purchase a ticket from this company, Please think twice. They took my deposit of £100 and only refunded me £34. I asked were is my £66. I was told it is their policy. They lie to me. This flight Clicks company website is not genuine. They promise me a ticket with a lower price and later came back with higher price. I made a complaint but they still haven't refunded l.

October 5, 2026
Unprompted review
Flightclicks logo

Reply from Flightclicks

Dear Abraham,

We are sorry to hear about your dissatisfaction with your booking experience.

We would like to clarify that airline fares are subject to availability and may change before tickets are confirmed and issued. Unfortunately, where an originally quoted fare is no longer available, our team makes every effort to offer suitable alternatives.

Regarding your deposit and the amount refunded, we understand your concerns and would like to review the circumstances of your booking, including the applicable terms and any deductions made.

Please contact our customer relations team at **admin@flightclicks.co.uk** with your booking reference so we can investigate the matter thoroughly and ensure that any outstanding refund entitlement is addressed appropriately.

We value our customers and remain committed to providing fair, transparent and professional service.

Kind regards,
Customer Relations Team
Flight Clicks LTD

Rated 5 out of 5 stars

Daniel is a Star

Extremely satisfied for the whole booking process. Got the ticket to Lagos in a very cheap fare without any trouble. Big thanks to Daniel.

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

My last minute booking.

After contacting flight Clicks, The agent (Ahmed) was very polite and calm. Unlike myself who was trying to get a flight to travel the same day.
Thinking about it now, I realised how much I appreciate the way he dealt with listening to my need while giving me different opinions, which helps my anxiety.
He also contacted me after purchasing my ticket which is very unusual but much appreciated.
These simple gestures go a long way and are admirable attributes.
Overall I’m impressed and satisfied with how he dealt with my last minute booking.

September 23, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with how this company…

Very disappointed with how this company dealt the issue I have with them.Last May, I made a ticket reservation for 5 passengers going to the Philippines.3 weeks on I was notified that my reservation was cancelled due to non payment? I spoke to Mazz, he looked for alternative flights and issued us with 4 tickets and verbally promised me the 5th ticket will be issued in due time. He even asked me to type my reply to him which I complied thinking that he is true to his words. Now 3 months after, I spoke to Mazz He is now asking £800 additional payment for the 5th ticket. Reading all the feedbacks I then conclude that what happened to me is not incidental they are actually conning us with our hard earned money. I emailed them and they held me responsible for all of this as they took the previous email with Mazz as proof that I agreed to the issuance of 4tickets and no mention of the 5th ticket. Im taking this further I may be in the losing end but Im praying that this company will not succeed and karma will hit them the hardest. PLEASE Stay away from this company don't even dare to call them as they seems nice when you speak to them at first but actually they are SCAMMERS.

September 23, 2026
Unprompted review

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