I have used your service for more than a decade and have been very pleased with your service and the floral arrangements. The site is easy to navigate particularly since I am ordering from the U.S. M... See more
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My ability with French is not that great at the moment and I very much appreciate how east it was to follow the prompts on your website. Your Flowers are beautiful and it was a pleasure to send... See more
Delivered not on time …delivered 7,30pm after all day fineshed…I was expecting on day time…which was mention in internet.. Chocolate only one single piece received..in photo there is one packet choco... See more
Company replied
Highly disappointed by Florajet.... I ordered a begonia fir mother's day, my mum received a lis... 1) it's a much cheaper plant, 2) my mum hates lis, 3) it's toxic for her cat! I patiently try to... See more
Company details
About Florajet
Written by the company
Florajet.com existe depuis 1992 et propose la livraison de fleurs et de cadeaux à offrir en 3h partout en France à partir de 19.90€ seulement, grâce à son réseau d'artisans fleuristes.
Pour faire livrer un bouquet de fleurs en France, et dans de nombreux pays, rien de plus simple avec Florajet. Commandez votre bouquet de fleurs en moins de 5 min sur notre site, et programmer votre livraison à la date et au moment de votre choix, y compris le jour même.
Florajet.com vous propose de nombreux bouquets de fleurs de saison, des fleurs séchées, des plantes vertes et fleuries, ainsi qu'une sélection de cadeaux à offrir.
Contact info
26 Chemin de l’Esqueiras, 84240, CABRIERES D'AIGUES, France
- 0826101070
- support@florajet.com
- www.florajet.com
Bons Plans
3.6
Average
91K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good florist & Flowers great
October 29, 2026
Unprompted review
My ability with French is not that Great
My ability with French is not that great at the moment and I very much appreciate how east it was to follow the prompts on your website.
Your Flowers are beautiful and it was a pleasure to send your Flowers as a thank you to a very nice lady.
Thank you very much!
Juanna
October 28, 2026
Unprompted review
I've used Florajet twice and had no…
I've used Florajet twice and had no issues whatsoever!
June 7, 2026
They gave me the opportunity to give a…
They gave me the opportunity to give a gift to a friend, despite a distance of thousands of kilometers.
October 21, 2026
Unprompted review
Très simple à commander
Très simple à commander, le bouquet 💐 arrive à la date prévue et correspond exactement à la photo.
October 13, 2026
Unprompted review
American perspective
I have used your service for more than a decade and have been very pleased with your service and the floral arrangements. The site is easy to navigate particularly since I am ordering from the U.S.
Merci beaucoup!
October 12, 2026
Unprompted review
Really good service and delivery on…
Really good service and delivery on time.
October 10, 2026
Unprompted review
100% perfect !!!!
October 7, 2026
Unprompted review
Site efficace
Commande simple, efficace, photos de divers bouquets sympas. Multiples moyens de paiement.
Je recommande.
September 21, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible company
Terrible company.
Sent flowers for my mother's birthday. They first got delayed from AM to PM. They promised she would receive them before 18h. She never did, and nobody informed me. Then when I tried to call the client support, they were rude and not even letting me speak, and just hanging up at my face. NEVER USING THAT COMPANY EVER AGAIN
September 19, 2026
Unprompted review
Reply from Florajet
Bonjour,
Nous sommes pleinement conscients de la portée émotionnelle que peut avoir chaque livraison de fleurs. Elles accompagnent bien souvent des moments de vie importants, chargés d’émotion, et nous accordons une attention toute particulière à ce que chaque envoi se déroule parfaitement.
Nous vous prions de bien vouloir accepter nos excuses pour la gêne occasionnée. Cet incident reste exceptionnel et ne correspond en aucun cas aux standards de qualité et de service que nous nous efforçons de garantir au quotidien.
Nous vous remercions pour votre compréhension et restons à votre entière disposition pour toute demande complémentaire.
I hope it goes on tone
September 18, 2026
Absolutely brilliant service
September 16, 2026
Unprompted review
After telling me they could do same day…
After telling me they could do same day delivery, i was told once order was placed that it was impossible. I got a refund but was really disappointed anyway. Why not tell me out front?
February 4, 2026
Reply from Florajet
Bonjour,
Nous vous remercions de nous avoir contactés et de nous avoir fait part de votre ressenti.
Parfois, nos fleuristes ne peuvent pas assurer la livraison pour des raisons différentes (stock, délai, distance....) ce qui peut malheureusement entraîner un refus de commande.
Nous tenons à vous assurer que votre remboursement a bien été effectué.
Nous vous présentons nos excuses pour ce désagrément et espérons avoir le plaisir de vous servir à nouveau prochainement.
Sincèrement,
Service impecabil!
August 12, 2026
Super experience top
August 11, 2026
Unprompted review
Flowers were not delivered
Flowers were not delivered, and very bad service! Not recommend !
August 6, 2026
Unprompted review
Reply from Florajet
Bonjour,
Nous vous remercions de nous avoir contactés et de nous avoir fait part de votre ressenti.
Parfois, nos fleuristes ne peuvent pas assurer la livraison pour des raisons différentes (stock, délai, distance....) ce qui peut malheureusement entraîner un refus de commande.
Nous tenons à vous assurer que votre remboursement a bien été effectué.
Nous vous présentons nos excuses pour ce désagrément et espérons avoir le plaisir de vous servir à nouveau prochainement.
Sincèrement,
Order never delivered and no response
I placed an order on 04/07 for my grandmother’s birthday which has never been delivered. I contacted the customer service several times, and I’ve never received any response.
What a nice experience to ask my grandmother if she had received the flowers. She was still expecting them afterwards, yet, never have been delivered…
What a bad experience and a poor customer service. I’ll never order from this company again.
July 4, 2026
Unprompted review
Reply from Florajet
Bonjour,
Nous vous remercions de nous avoir contactés et de nous avoir fait part de votre ressenti.
Parfois, nos fleuristes ne peuvent pas assurer la livraison pour des raisons différentes (stock, délai, distance....) ce qui peut malheureusement entraîner un refus de commande.
Nous tenons à vous assurer que votre remboursement a bien été effectué.
Nous vous présentons nos excuses pour ce désagrément et espérons avoir le plaisir de vous servir à nouveau prochainement.
Sincèrement,
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