Flow Payments Reviews 

61
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Alex at Flow Payments has been a reliable partner for me over the past few years. What I appreciate most is his quick response and his understanding of my business needs. I haven't faced any issues wi... See more

Rated 5 out of 5 stars

Brett E is the best agent I’ve worked with since entering this business. From service of existing accounts to the boarding process everything is typically near perfect. I consider Brett E not just a t... See more

Rated 5 out of 5 stars

Throughout my life of doing business, I have never received such Top Tier service and expertise Mr Alex provided. He’s undeniably the best man for the job if your business is looking to get a merchant... See more

Rated 5 out of 5 stars

Just to be clear this is not flow merchants services. Flow Charitable Merchants and company above is a is a horrible business while this business Flow Payments is great. Don’t confuse Flow paymen... See more

Company details

  1. Card Processing Service
  2. also in
  3. Payment Service

Information provided by various external sources

Flow Payments is a leading high risk merchant account provider that assists hard to place merchants with low rates and best in class processing solutions to accept payments. If your business is considered high risk, reach out to Flow Payments today to lower your rates, get approved and start accepting payments.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

61 reviews

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4.7

All reviews

(61)

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Rated 5 out of 5 stars

Reliable Support: A Review of Alex at Flow Payments

Alex at Flow Payments has been a reliable partner for me over the past few years. What I appreciate most is his quick response and his understanding of my business needs. I haven't faced any issues with my payment system, and I'd recommend Alex to anyone looking for a merchant processor.

October 17, 2023
Unprompted review
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Rated 5 out of 5 stars

Brett E is the best agent I’ve worked…

Brett E is the best agent I’ve worked with since entering this business. From service of existing accounts to the boarding process everything is typically near perfect. I consider Brett E not just a trustworthy partner but a true friend as well. I highly recommend Flow Payments!

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Flow Payments Knows Their ish!

Working with Flow Payments allowed me to get a full understanding of how high risk merchant account works, so I can adjust my business to be more successful. They helped me get approved in 3 days after being declined by 4 other companies for services. Brett is incredible knowledgeable.

February 23, 2023
Unprompted review
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Rated 5 out of 5 stars

Customer Service

Alex was very easy to talk to and knowledgeable about the process. He ensured I had what I needed to proceed with my services.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Alex was super helpful

Alex was super helpful and made things happen super quick! I would highly recommend Flow Payments for all your payment processing needs!

December 21, 2022
Unprompted review
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Rated 5 out of 5 stars

This is my first merchant account I…

This is my first merchant account I ever set up. Alex did all the work and explained everything to me. He was very professional and called me back when he said he would and answered every time I called. He stayed on the phone with me and walked me through everything.
The crazy part??? THEY HAVE THE BEST PRICES AROUND!

November 22, 2022
Unprompted review
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Rated 1 out of 5 stars

Terrible company

Terrible company ! Alex Klimchenko should be fired. Non responsive, failed to answer any questions or call back , ended up signup with a competitor.

November 8, 2022
Unprompted review
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Reply from Flow Payments

We are terribly sorry for the negative experience you had with one of our representatives. You applied for a merchant account on November 7th and followed up for an update with an e-mail to your representative on November 8th. We strive for excellence with every opportunity to assist a new client. You should not have had to wait 24 hours for a response. We did receive the first update from Underwriting in the afternoon of November 9th and you were promptly provided those updates, which included additional requests from underwriting. At that time, you indicated you were already approved with another provider and your file was deleted. Alex has made several attempts to reach out and personally apologize. On behalf of our team, I sincerely apologize for the lack of communication your experienced that day as well.

Rated 5 out of 5 stars

Stress Free

Flow Payments was very helpful in connecting my Company with a payment processing company that fit our needs.

September 4, 2022
Unprompted review
Rated 5 out of 5 stars

Brett E. is a rockstar!!!

I had the opportunity to work with Brett E. Brett was such a blessing, a breathe of fresh air! Brett was very diligent, professional and helpful. I cannot express how blessed I feel to have been working with someone who is knowledgeable and cares about you and your business. Brett is truly and asset for Flowpayments and I hope they understand this!

August 5, 2022
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Rated 5 out of 5 stars

Excellent service

I was working with four different companies, but this one was by far the fastest and easiest, and I wish I'd have just come to them first. Approval was quick, the instructions for set-up on my site were easy and quick--it was just a good experience all around.

March 21, 2022
Unprompted review
Rated 5 out of 5 stars

Throughout my life of doing business

Throughout my life of doing business, I have never received such Top Tier service and expertise Mr Alex provided. He’s undeniably the best man for the job if your business is looking to get a merchant account. Super nice and ready to answer any questions you have throughout the process. Mr Alex helped me get my merchant account setup within 2-3 days. I HIGHLY RECOMMEND HIM TO ANYONE OUT THERE!!

February 22, 2022
Unprompted review

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