fluxies Reviews 

Awful costumer service!! DO NOT RECOMMEND AT ALL!! Disgusting fabric that’s got petroleum based materials that caused me severe irritation from short wear despite me only buying due to it being advertised as cotton!! DO NOT BUY!!!!!

Do not buy their underwear panties under any circumstances Fake and false claims. The fabric is soft, no problem with sizing but it isn't leak proof and odour free as advertised. I get wet on even on minor leak not to mention moderate or heavy leak. Poor absorbency quality never live up to its claim as incontinence underwear Just normal soft comfortable underwear not helping at all with incontinence problems and yet sold as an effective incontinent underwear at exorbitant price. When contacted for refund customer service was downright rude n flatly turn down request for refund not even partial refund. It was costly mistake of A$86 for 4 pants and $8 for postage.It was a big rip off.

I do not like this product and they are going in the trash. Your ads are misleading. Unsubscribe me from everything. An expensive mistake.

The undies fabric is very soft. The big problem encountered pertains to the size. You should have a size chart with hip measurements. The size 14 is extremely tight & uncomfortable on a 104 cms hip measurement prompting a return. Prior to ordering, several emails to customer support went unanswered.

I would vote less than one star if I could. Blatant false advertising. Extremely thin and flimsy underwear which absolutely DO NOT WORK. Customer service is EXTREMELY POOR!!

DO NOT WASTE YOUR MONEY.

Hard to give a review for an item that never arrived and with no response from customer service. I received a “your order has been dispatched” email but the Royal Mail tracker clearly says they’ve not received the parcel yet.

Update: post seeing this review they’ve asked me to email yet again. When the last two emails haven’t been responded there is no reason for me to waste more time sending yet another email.

Ok but not as good as the old ones

The back of the underwear does not sit flush against the skin and tends to sag, which is particularly concerning for period underwear where secure coverage is essential to prevent leaks. Additionally, the front appears overly loose and wrinkled, as if there is excess fabric. Overall, I am disappointed, as the product looked great on the website.

When I complained and showed the photos, I just got a return and not a free refund despite the fine print saying "9. The cost of returning items is the responsibility of the customer, unless the items are faulty or not as described." and the items not being as described.
I also email them. They told me that they would check due to the issues and after a week they did not reply back despite me asking for an update.

Very disappointing company.

The seamless undies seem to be comfortable. However, the absorbent gusset does not extend far enough to the front, within 30mins of wearing them, I had a stain beyond the front edge of the gusset. Based on the stain, they need at least 2cm more protection.

Terrible customer service - do not respond therefore I cannot return my item for a refund (doesn’t not fit at all) as they have to ‘approve’ it. No phone number to call. Do not waste your time and money on this company.

Update: the response below is not true - no email was received- I sent it last week - yesterday’s email was a follow up and I have had NO email response and I cannot call you as there is no number!!!

Be aware of this company, looks like a scam!!!! I paid for a next day shipping last week, and they haven't even answered my emails and facebook dm's.
I am sorry I haven't looked at all of the reviews on this site, as everybody is talking about them not shipping the product. It takes them 3 weeks only to answer here with these weird excuses!!!!!

Ordered end of March. Items have not been sent out. No one even replies to emails or insta messages. Having to use the bank process to get a refund. Strange as have had good service from company previously.

Very disappointed as I have been a previous customer of Fluxies without a problem however I placed an order on 28th March (order #38809) and the confirmation said 2-3 days delivery, it’s now been over 3 weeks and I haven’t received my order or any updates despite sending 3 emails to customer support asking for updates and then asking for a refund I haven’t had any response. I have contacted my bank to try to get my money back.

Fluxies used to make these amazing pants, i used them as period pants (not incontinence). They were light, completely seamless and i could wear them under the tightest Lycra on gym days and no one could see my VPL. They seem to have changed the style so now they give you a 360 VPL, they are larger and have a tight band around the edges that wasn’t there before. So disappointing they changed. I used to recommend them to everyone, i won’t recommend ever again as they are pointless. I’ll just have to go back to wearing thongs with tampons which makes me uneasy but so does a huge VPL.

Never had a problem with this company till now. I’m very disappointed as I have supported them since their kickstarter years ago. Have not received my order 38816. Sent an email a week ago but still no response. My order was placed in late March and have not received shipping info yet. I’m on verge of going through my back to get my money back.

re order 38558
Placed this order on Feb 1 and it said 3/4 days delivery..it is now 1 week and I have had no correspondence from you despite emailing twice…i am a previous customer so this is extremely disappointing…please respond with an update, failing that I will be requesting my bank to initiate a chargeback asap

THEY LEAK!! They make you think you're purchasing from the USA but expect you to return to China. They say 90 day free trial with 5 day full refund....not ture...no refund until received in China. Cost to return to China $50.
Reply not true.... this is the company and their return policy is on their webpage.

I purchased several Fluxies products, all with the highest absorption level. Unfortunately, every one of them leaked after only a few hours, making them impractical for use. In the past, I’ve tried other period products, including those from American Eagle, and found their quality to be superior. I’m disappointed that I didn’t purchase from a more established brand.

78% of customers cannot be wrong as stated in the negative comment review stats above. ***The company (Freya) also tried to take my post down for defamatory comments, truspilot reviewed and reposted as this was deemed correct as online with all the other disgruntled reviews below... I have been waiting on my order before the 8th December. I received a response to tell me the product would not be available until January. We are now on the 15th Jan- 3 further messages later with no response and no product. Wish I'd read reviews first.