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2.3

Poor

TrustScore 2.5 out of 5

36 reviews

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2.3

All reviews

(36)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Very trustful service

We really appreciate the quick and very helpful support we received today, as we had accidentally left our backpack on the Airport Express train.

Special thanks to the telephone operator who assisted us when we called Lost & Found, and to Linda, who brought our backpack back to us on the train.

Their hospitality and professionalism were outstanding. Not only were we greatly relieved to have our backpack returned, but the way the team handled the situation also left us with a very positive impression of Norway. Thank you very much for your kindness and excellent service.

August 21, 2026
Unprompted review
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Rated 1 out of 5 stars

I had a very frustrating experience

I had a very frustrating experience. There was still one minute left before departure, and the train doors were still open, yet I was not allowed to board. Instead, I had to wait for the next train.

To make matters worse, the large information screens at the airport advertise departures every 10 minutes, but that is simply not true. In reality, the trains seem to run only about every 20 minutes.

On top of that, the ticket costs more then twice as much as the local train, even though it only saves around two minutes of travel time. The service is overpriced, misleading, and not worth the extra cost.

July 31, 2026
Unprompted review
Rated 1 out of 5 stars

Was problem travel with train from…gardemon

Was problem travel with train from gardemon to drammen, so they take us with bus to central station, they didint give any information which platform need to take, for rush I forget to pick up bag of cigarettes for my own, I directly contact with department lost and found, they said call tomorrow morning 8am, I did nobody found my cigarettes, I try to explain where I left them, nobody was interesting in that nobody investigate that, drivers was checking bus after we left him, and nobody found my cigarettes, so they are thief’s nothing else, will never go again with this company….

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Had an issue with booking the wrong…

Had an issue with booking the wrong train tickets. The customer care was very helpful (Eva) and was able to find a good solution for me. Very thankful for the help provided. This is in my experience a company that listens when issues occur.

May 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Flytoget is overpriced and dangerous!

Flytoget was over 20 minutes delayed and many people stood in the aisles as the train has very few seats. The train moved so fast people got thrown around- quite dangerous. I need to upload comments here, as Flytoget have not answered my mails.. Avoid this train and take the state train for half the price.

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

Train cancelled

Train cancelled, put us in a taxi as soon as we got to the gate. No messing around at all. Maybe I’m just surprised as I’ve travelled from the UK. Great service.

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

One of the best train company in…

One of the best train company in Norway, their customer service department is highly qualified, an error happened on train tracks, and for few minutes they sendt a representative to clarify and help the passengers.

March 17, 2023
Unprompted review
Rated 4 out of 5 stars

Very Good

We decided to use Flytoget train from Oslo airport to Central station in order to save time. The train was quite fast and the ride was smooth. The seat was quite comfortable, free WIFI, DC plug and there are a lot of luggae space. The only downside is the price which is not cheap.

August 28, 2022
Unprompted review
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Rated 1 out of 5 stars

Last train missed again

The fact that the last train leaves at 00:50 is simply ridiculous. My flight was delayed and for that reason I cannot get to Oslo now before the morning. Which other 1st world airport offers such bad service?

August 25, 2019
Unprompted review
Rated 4 out of 5 stars

Fast & effective

Just swipe your credit card and board the train, simple, fast and easy - though not exactly cheaper - but way cheaper than the robbery by the taxis...

September 2, 2011
Unprompted review
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