FMSmodel Reviews 

I'm very happy with my purchase.fast tracked delivery.and very cheap.i will be using again soon

Electronics were junk right out of the box.customer service non existent.what a waste of my money.a total piece of junk.stay away from fms.

I ordered 2 Fms RC airplanes ranger 2
Both airplanes had problems with the elevator not working. Contacted support they attempted to help and fhen told me to go find a local hobby shop to help. Website says to contact for returns but no one ever answers
Phone or email. Too bad as the product looked ok except would not works properly. Think quality problems with receivers
I now have to dispute with my bank don’t recommend FMS

Terrible customer service. Received item and did not open box. Wanted to return because wrong color was inadvertently ordered. Was told I would be charged an 8% restocking fee! Totally ridiculous for an unopened sealed package. I would never do business with this company again.

I ordered an RC car and they sent me some airplane wheels. Then i contacted them and they didn't respond.

They are terrible. ESC needed to be replaced for a truck. They said they don't carry it. Yet they are still selling this truck.

FMS as a company is a joke, their RC's are great but customer service is a waste of time. They give false/fake tracking updates and the courier they use is ridiculous. Item was purchased may 7, as of June 15th I still haven't received it. They blame the courier and have washed their hands of any responsibility, DO NOT buy from FMS website!!!

I can't leave a review on the fms page and I know they probably won't see or care about this review but... FMS model has really cool stuff. Very competitive products on the market. The main problem is the company care very little about the consumer. I have yet to receive any information about an order I placed almost 2 weeks ago. Good products bad company.

Great cars but terrible communication and follow up support. If you do not mind getting super simple automated e-mail responses from them every 5 days when you need help and if you do not mind taking a month or more to fix a problem because of this then you will be fine with FMS. i would rather deal with other companies who pride support for customers as a priority because FMS did not for me.

I've bought from this shop a few times. I've always had good service and advice. It is nice with the free delivery over $99, but that delivery option can take a month (reason for 4stars instead of 5)! Excellent customer service, I once asked if an airplane only sold as PNP could be sold as KIT and they sold me one even though it was not part of their product lineup.