While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent, friendly, super-quick replacement of iPhone battery which wasn’t holding its charge (new one perfect & phone back to how it should be!), plus replacement of broken screen on another phone.... See more

Company replied

Rated 5 out of 5 stars

Excellent service - easy to book in online and then drop off for repair. Fixed within stated time frame and now working perfectly. Would thoroughly recommend for iPhone battery replacement,

Company replied

Rated 5 out of 5 stars

Phil at phone fix managed a simple on the spot clean of my charging port rather then booking a replacement for another day. Great service would highly recommend.

Company replied

Rated 5 out of 5 stars

Thank you for your excellent service. You fixed my iPad quickly and the organisation of how you could continue to trade under COVID rules was exemplary; prompt responses and work at a reasonable price... See more

Company replied

Company details

  1. Mobile Phone Repair Shop
  2. Cell Phone Store

Written by the company

FoneFix started out as a small business in 2013 with a goal to being the phone repair company who delivers on their promises. Since we started our business we have grown considerably and continue to do so, what hasn’t changed is our goal for providing high quality repairs with excellent customer service. Whether you need screen repairs or replacement on your Apple iPhone or iPad, a new battery or charging port on your Huawei or Samsung phone then FoneFix Honiton is the place to come.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great service

Great service. I needed a new screen on my iPhone 12, the screen was ordered in and now my phone looks brand new. Super easy and all done within an hour. Top job! :) Thank-you!

May 16, 2025
Unprompted review
FoneFix Honiton logo

Reply from FoneFix Honiton

Thank you so much for the kind review! We’re really glad to hear you’re happy with your new iPhone 12 screen and the fast turnaround. It was our pleasure to help, and we’re always here if you need anything in the future. Enjoy your phone looking brand new again!

Rated 5 out of 5 stars

Great service

Great service. My samsung s23fe wouldn't charge. I took it in and they fitted a new charging port, all done within an hour. Very happy and very grateful. Thank you so much. 😊

April 11, 2025
Unprompted review
FoneFix Honiton logo

Reply from FoneFix Honiton

Hi there, thank you so much for the lovely review! We're really glad we could get your Samsung S23 FE charging again and all sorted within the hour. Your kind words mean a lot to us — we're always happy to help! 😊

Best wishes,
The FoneFix Honiton Team 🔧📱

Rated 5 out of 5 stars

Simply great customer service

Simply great customer service.
My Ipad required a new battery. Fonefix ordered the new battery, let me know as soon as it had arrived. I brought the IPad in and the new battery was installed in under an hour.
Reassuring to know FoneFix is in Honiton.
S

December 1, 2023
Unprompted review
FoneFix Honiton logo

Reply from FoneFix Honiton

Many thanks for leaving a review, as a small business we always appreciate it.

Rated 5 out of 5 stars

Great service from FoneFix

Great service from FoneFix at a reasonable price. Many thanks for sorting out my phone.

November 7, 2023
Unprompted review
FoneFix Honiton logo

Reply from FoneFix Honiton

Many thanks for taking the time to leave a review, we are happy to have been able to help and appreciate the feedback.

Advertisement
Rated 5 out of 5 stars

Quick simple on the spot repair

Phil at phone fix managed a simple on the spot clean of my charging port rather then booking a replacement for another day. Great service would highly recommend.

November 1, 2023
Unprompted review
FoneFix Honiton logo

Reply from FoneFix Honiton

Many thanks for taking the time to leave a review, we always aim to provide the best service we can and appreciate feedback from our customers.

Rated 5 out of 5 stars

Quick service excellent customer…

Quick service excellent customer service and helpful and friendly

September 3, 2023
FoneFix Honiton logo

Reply from FoneFix Honiton

Thank you for taking the time to leave a review. We are pleased you are happy with the service provided and appreciate your custom.

Rated 5 out of 5 stars

Great service and a reasonable price

Great service and a reasonable price. Quick turn around - very genuine company. Used them for years- if ever had any issues with the repair they sort it.

August 3, 2023
FoneFix Honiton logo

Reply from FoneFix Honiton

Many thanks for taking the time to leave a review, we always appreciate it and it’s good to get feedback from our customers.

Advertisement
Rated 5 out of 5 stars

Great service

Great service - highly recommended.

February 15, 2023
FoneFix Honiton logo

Reply from FoneFix Honiton

Thank you for taking the time to leave a review, we always appreciate feedback from our customers

Rated 5 out of 5 stars

Perfect service

Prepaid online. Great customer service. Surprised and glad the repair could be done on a bank holiday.

May 7, 2023
FoneFix Honiton logo

Reply from FoneFix Honiton

Thank you for your review, we are glad to have been able to help with your phone repair.

Rated 5 out of 5 stars

It was easy to order a new battery and…

It was easy to order a new battery and pay online and when I took my mobile into the shop it was done very quickly. What great service and I would highly recommend using FoneFix in Honiton

April 26, 2023
FoneFix Honiton logo

Reply from FoneFix Honiton

Thank you so much for your review, it’s always good to hear we have provided a service that our customers are pleased with.

Advertisement
Rated 5 out of 5 stars

Changed battery

Very friendly and so very helpful. My battery didn’t hold its charge, not even overnight charging. My iPhone is now working as new. So happy didn’t have to buy a new. Very reasonable price. Thanks very much will recommend you. Monica Ashton

February 28, 2023
Unprompted review
FoneFix Honiton logo

Reply from FoneFix Honiton

Many thanks for taking the time to leave a review for us. We always appreciate feedback from our customers.

Rated 5 out of 5 stars

I popped in today for advice and they…

I popped in today for advice and they very kindly looked into the problem and fixed it while I waited. Absolutely brilliant service, highly recommended and I will certainly return in future.

September 15, 2022
Unprompted review
FoneFix Honiton logo

Reply from FoneFix Honiton

Thank you for taking the time to leave your review, it’s always good to get feedback from customers.

Rated 1 out of 5 stars

Please don't buy phone chargers here. Fire risk

I would not recommend anyone to purchase a phone charger here. I purchased one and have had problems with my phone overheating when charging. I have used friends chargers to charge my phone and no problems. The person who served me, said there is nothing wrong with the charger and it is my phone that is the problem, even though I have proved otherwise, they refused to do anything about it. The charger is a fire risk.

September 8, 2022
Unprompted review
FoneFix Honiton logo

Reply from FoneFix Honiton

Many thanks for taking the time to leave your review, feedback from our customers is always appreciated.
Firstly, we would like to clarify that we have not sold you a phone charger, according to our records and your own admission we sold you a USB charging/data sync cable only which was almost 6 months ago.
When you came in to the shop you were insistent that the cable we sold you was responsible for your 5 year old Samsung A520 coming up with an overheating warning and didn’t seem to be prepared to listen to an explanation of possible causes for his warning on your phone.
We then offered to carry out a free diagnostics check of your phone, mains charger and the cable we supplied which you allowed us to do.
This test we carried out in just under one hour showed your phone charging from 58% to 100% (without error or fault) and also showed that the consistent current draw from your mains charger using the cable purchased from us was 1.2 amps which is perfectly normal.
This consistent current draw only fluctuated from 0.85-1.3 amps when the charging cable was moved (Or wiggled) in the charge port. This was happening due to a loose charge port within your phone and is highly likely to be the cause of the overheating warning you are experiencing.
The warning is very unlikely to be caused by your own mains charger or the cable bought from us.
We tried to explain all of this to you when you collected your phone from us but you unfortunately seemed unprepared to accept or listen to our explanation, I have worked with electronics for over 25 years and stand by my diagnosis and professional experience.
I’d also like to clarify that all the USB cables and indeed mains chargers sold by us are sourced from UK suppliers with very strict safety and testing procedures, we also take the safety of such items very seriously.

Rated 5 out of 5 stars

Battery replacement, great results.

Had my iPhone 6s battery replaced. Really pleased with result, my phone lasts a lot longer! Glad I had it done rather then a new phone.

February 27, 2022
FoneFix Honiton logo

Reply from FoneFix Honiton

Thank you from FoneFix Honiton for taking the time to leave a review, we always appreciate it.

Advertisement
Rated 5 out of 5 stars

Fast

Fast, efficient and easy service. Highly recommend!

September 5, 2021
FoneFix Honiton logo

Reply from FoneFix Honiton

Thank you for leaving your review, we always appreciate it.
Thanks
FoneFix Honiton

Rated 5 out of 5 stars

Excellent, super-quick service

Excellent, friendly, super-quick replacement of iPhone battery which wasn’t holding its charge (new one perfect & phone back to how it should be!), plus replacement of broken screen on another phone. All expertly done in barely an hour. Brilliant!

June 12, 2021
FoneFix Honiton logo

Reply from FoneFix Honiton

Good morning and thank you for taking the time to leave a review, we always appreciate it.
We were glad to have been able to help, if you have any issues in the future please feel free to pop and see us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look