Foresters Financial Reviews 

1,047
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 363 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable, friendly, and professional staff for clear, jargon-free explanations. Many highlight the excellent, patient, and supportive customer service, where advisors ensure understanding and informed decisions. The service and user experience are often described as efficient, pleasant, and easy to navigate. However, some people mentioned difficulties with administrative processes, including complex cancellation requirements or paperwork delays. Others experienced inconsistent customer support, citing long hold times and frustrating interactions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Customer service

Customers had positive experiences with customer service, often praising the amazing service, clear... See more

User experience

People report positive experiences with user experience, highlighting the clarity and helpfulness of the... See more

Service

Clients share positive opinions on service, with many reviewers describing it as amazing, highly... See more

Customer communications

Consumers find contact to be ambiguous, with some reporting good communication from individuals and proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used Forrester's for our children's child trust funds. Our eldest recently turned 18 and our consultant has been amazing in helping him decide what to do, explaining all the different ISAs and the... See more

Rated 5 out of 5 stars

Lucy Gardiner was wonderful . She was patient and explained all of the financial options available to me and my son now he has turned 18. She was very informative and he was able to make decisions... See more

Rated 5 out of 5 stars

My Foresters representative Tim does a super job in ensuring I'm clearly informed and happy with all my investments. He gives his time freely and responds to any queeries quickly and in a most pleasan... See more

Rated 5 out of 5 stars

Chris Graham has been helping us with our finances since our son turned 18 in 2024 and his Child trust fund matured. He is extremely reliable, professional and knowledgeable with regards to ISA's and... See more


Company details

  1. Money & Insurance

Written by the company

We are an international financial services provider that begun in 1874 to provide access to life insurance for working families. Nearly 150 years later we have more than three million customers and members across the UK, Canada and the USA. One thing has remained constant and that is our commitment to help improve family well-being, and each year we invest millions into causes that can do so. Here at Foresters Financial we provide financial solutions and insurance options that make a difference. Helping is who we are. When you become a member at Foresters Financial not only do you have access to expert financial support but also a long list of valuable member benefits. These benefits include the opportunity to give back through volunteering efforts and community grants. Sign up today at foresters.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,047)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You can stop ripping people off your …

You can stop ripping people off your a bunch of thieves and and no wonder why you are very financially stable because you steal so much money from people the very people who made you rich you steal what ever else they have a bunch off cut throat people I hope and pray you meet your demise.

June 10, 2026
Unprompted review
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Rated 5 out of 5 stars

I have had a very positive experience

I have had a very positive experience working with Mark Leach. He is extremely knowledgeable and took the time to explain my options. He did not pressure me into making a decision on the spot. I would highly recommend him to anyone looking for trustworthy financial advice

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Cheryl Phillips was exceptional!

Cheryl Phillips was exceptionally helpful. Took time to explained the consepts I didnt understand and answer all my questions providing unbiased advice and information, allowing me to make my own informed decisions. Thank you so much!

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great

My experience was great. I had talked to Lee Conor who made my options very clear and their advantages and disadvantages. He had also helped me navigate the website for the option I had chosen and made the whole process easy to follow and understand.

July 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer service

It's great that Foresters Financial follow up with an in-person conversation after the CTF has matured. Jade was great. She explained in simple terms what my 18 year old's options are.

July 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Frustrating

Poor communication and difficulty withdrawing money without heavy penalties.
Not a happy customer

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Lee is a great guy, very knowledgeable talks through all the steps and explains everything in an easy way. 5 ⭐ from me

July 18, 2026
Unprompted review

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