Foresters Financial Reviews 

1,046
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 370 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional staff, who are described as knowledgeable, professional, and patient, making complex financial information easy to understand. Many people appreciate the personalized guidance and clear explanations provided, which helps them feel informed and confident in their financial decisions. The overall service is frequently praised for being efficient, supportive, and non-pressured, with many finding the process smooth and straightforward. However, some customers also noted challenges with contacting the company, experiencing long wait times and difficulties reaching representatives. Others found certain processes, like account updates or cancellations, to be frustratingly slow and complicated, requiring multiple steps and extensive paperwork. Some also mentioned issues with navigating the website or managing their money online.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, praising the amazing and helpful support received,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting great overall... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness,... See more

Customer communications

Users describe ambiguous interactions with contact, with some customers praising good communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We used Forrester's for our children's child trust funds. Our eldest recently turned 18 and our consultant has been amazing in helping him decide what to do, explaining all the different ISAs and the... See more

Rated 5 out of 5 stars

It's great that Foresters Financial follow up with an in-person conversation after the CTF has matured. Jade was great. She explained in simple terms what my 18 year old's options are.

Rated 5 out of 5 stars

I have had a very positive experience working with Mark Leach. He is extremely knowledgeable and took the time to explain my options. He did not pressure me into making a decision on the spot. I would... See more

Rated 5 out of 5 stars

Lucy Gardiner was wonderful . She was patient and explained all of the financial options available to me and my son now he has turned 18. She was very informative and he was able to make decisions... See more


Company details

  1. Money & Insurance

Written by the company

We are an international financial services provider that begun in 1874 to provide access to life insurance for working families. Nearly 150 years later we have more than three million customers and members across the UK, Canada and the USA. One thing has remained constant and that is our commitment to help improve family well-being, and each year we invest millions into causes that can do so. Here at Foresters Financial we provide financial solutions and insurance options that make a difference. Helping is who we are. When you become a member at Foresters Financial not only do you have access to expert financial support but also a long list of valuable member benefits. These benefits include the opportunity to give back through volunteering efforts and community grants. Sign up today at foresters.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,046)

333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

You can stop ripping people off your …

You can stop ripping people off your a bunch of thieves and and no wonder why you are very financially stable because you steal so much money from people the very people who made you rich you steal what ever else they have a bunch off cut throat people I hope and pray you meet your demise.

June 10, 2026
Unprompted review
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Rated 5 out of 5 stars

I have had a very positive experience

I have had a very positive experience working with Mark Leach. He is extremely knowledgeable and took the time to explain my options. He did not pressure me into making a decision on the spot. I would highly recommend him to anyone looking for trustworthy financial advice

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Cheryl Phillips was exceptional!

Cheryl Phillips was exceptionally helpful. Took time to explained the consepts I didnt understand and answer all my questions providing unbiased advice and information, allowing me to make my own informed decisions. Thank you so much!

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was great

My experience was great. I had talked to Lee Conor who made my options very clear and their advantages and disadvantages. He had also helped me navigate the website for the option I had chosen and made the whole process easy to follow and understand.

July 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer service

It's great that Foresters Financial follow up with an in-person conversation after the CTF has matured. Jade was great. She explained in simple terms what my 18 year old's options are.

July 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic

Lee is a great guy, very knowledgeable talks through all the steps and explains everything in an easy way. 5 ⭐ from me

July 18, 2026
Unprompted review
Rated 1 out of 5 stars

Nightmare they just want to keep my child's money!

A couple of problems.
TWO years ago I moved house and gave them the new address but recently found out they never changed it so we never got my daughters fund maturity letter.
Next they keep saying I have to discuss options on my daughters money now she is 18.
They are trying to make it impossible for us to withdraw her funds and transfer to her bank account.
I have complained and asked dozens of times....they're trying to keep her money!
Very corrupt and avoid if you can. ⚠️

April 5, 2026
Unprompted review

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