forestrydistributing.com Reviews 

Long time customer here. I don’t typically leave poor reviews but I’ve had it with the length of time it takes to ship what I’ve ordered. I’m running a business for profit with high accountability to customers that have issues that need to be solved promptly. To hear, “sorry we’ve been busy” when I ask where my products are, does me no good, my customers no good, nor does it do Forestry distributing any good. Do better.

Ordered from them and product never shipped. They don't answer their phone and voicemail is full. If you can get them to reply to an email even consider yourself lucky. Canceled my order and ordered elsewhere. Got my product in 2 days from further away then this company.

Wouldn't even give one star if that was possible. Placed and order and when I entered my credit card, it was declined. I tried again. Another decline. Up popped a suggestion to try another card. There was a fraud alert telling me someone tried to add my declined card to their mobile wallet.
Had I used another card, what are the chances that card,too, would have been compromised? So glad I didn't try another card or I'd be without two cards. Crooks cause so much trouble.

I ordered 2 weeks ago, never received product despite when placing the order it stated that it would arrive 8 days later. The company does not answer the phone, reply to voicemails when able to leave one because most of the time the mailbox is full, nor do they respond to emails. At this point I had to order the product elsewhere and just want to cancel my order but can't even get through to them to cancel.

i ordered my product may 31ST. its june 9 th. no update on shipping. also unable to get an email response. will try to call the customer service line. no comuncation..

Got my order today as promised. Super well packed no damage, superior product, will order again.

Do not order any product from their website. They do not ship or ship many weeks after the order was placed. I ended up cancelling my order.

terrible customer service don't waste your time

They charge top dollar for products, charge shipping rates like its 1970. $96 for a 40lb bag of product. Lowes and Amazon include it free on a $57 product not $190 plus $96. Then they write you that just boxing it up takes another week plus, they ship from the west cost. So to summarize: You pay more, they rip you off on shipping and then take forever to send it, until it's too late.

Placed an order > $200; credit card was charged immediately; 3 weeks later and it still hasn't shipped; no way to contact the company (don't answer phones, mailbox full); many similar experiences on BBB. It was the first listing on Google shopping, so it *seems* legit.

In the past this company has been fine, but the last order was mistakenly canceled by an employee named Crystal, causing me a great deal of complication and cost. When I caught the mistake and the order was reinstated, (will arrive at least 2 weeks late), they were not particularly helpful. I requested that at least an amount equivalent to shipping be refunded, but they refunded me only $15 on my $500 order which will now be only partially useful.

I was disapponted but understood when a product I ordered (listed as in stock at the time in their website) was discontinued by the manufacturer and "back ordered." But when I called and canceled that order and placed a new one with a different size of the same product (which is easily found online elsewhere,) they emailed me again and confused the canceled order from March with the new order i placed in April in the email. When I asked them for clarification on what they meant - was my new order also on back order? - they did not explain and merely canceled my new order. The woman I dealt with, Crystal, seemed very uninterested in helping. I will not order from this company again.

Before you place an order........
I decided to place an order with this company since, as a member of the CAA, they came highly recommended. I am sooo disappointed though because I placed an order and 2 days later, I called because it showed the order was still "pending" and the woman who answered said "Well, its a busy time of year and we can only do what we can" then she said "It will take 4-5 weeks" (for one small bag). I understand if you are short handed but the Oh well and nonchalant attitude she had was horrible! I hope this woman takes a course in proper customer service etiquette. Quite frankly, this is seems to be the new trend regarding professional practice or action among the members of a profession in their dealings with the very professionals that keep their business flourishing. One never knows who is actually calling your company/ordering from your company so never assume that it is some small time business that you deem irrelevant. ALWAYS be professional and make the customer feel like they are important and their order is a number one priority!