Fotospeed Reviews 

3,805
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 337 reviews, reviewers overwhelmingly had a great experience with this company across all major categories. Customers frequently praise the impressively wide selection of top-quality photo papers, professional printing inks, and reliable equipment, noting that web orders consistently arrive extremely quickly. People also deeply appreciate the friendly, highly knowledgeable staff who consistently provide expert technical advice, custom printer profiles, and smooth online purchasing processes. However, some people mentioned occasional issues, such as delayed email communication, missing items from their shipments, or frustrating courier delivery problems. A few consumers also experienced occasional stock shortages or back-ordered products when trying to purchase specialized printing materials.

What people talk about most

Product

People report high satisfaction with the products, frequently highlighting the exceptional quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting extremely quick next-day... See more

Service

Customers had positive experiences with service, frequently highlighting friendly, professional advice and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the outstanding print finish and... See more

Order

Users describe positive interactions with order, highlighting that the process is straightforward, prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fotospeed really offer the complete package as far as photo printing goes. I'm no pro but the range of papers is extraordinary - possibly too many fo peole like me, but there it is. Good online video... See more

Company replied

Rated 5 out of 5 stars

Very helpful over the phone, and the goods arrive really quickly and well packaged. I use this company regularly as I make a lot of digital art prints from my work. These have to be gallery standar... See more

Company replied

Rated 5 out of 5 stars

Canon TM 255 Very good price, I specified a delivery date and it was delivered as requested. I have used Fotospeed before from my Canon pro4100 and inks, papers etc. on occasions I have had to phone... See more

Company replied

Rated 5 out of 5 stars

Fotospeed provide first class products and services. Not only do they have a very diverse range of great papers, both their own and other well known providers, they also have numerous other produ... See more

Company replied



Company details

  1. Photo Shop

Written by the company

Fotospeed was established in 1989 with the intention of manufacturing and distributing the highest quality darkroom photo chemistry and paper with customer service second to none. Many years later Fotospeed still leads the market in darkroom and has added the very best in digital paper, inks, software and hardware. And don't forget we still pride ourselves on our customer service and technical support.

www.fotospeed.com

Written by the company

Fine Art Ink Jet
The Fotospeed award winning Fine Art Inkjet Papers have been specifically selected for their paper and image quality and are all 100% acid-free, making them ideal for Giclee printing. Fotospeed has been developing their Fine Art inkjet range for over 15 years. We are constantly reviewing the latest coating technologies to ensure our papers remain state of the art. Quality and consistency are key to Fotospeed and work to the highest QC in the industry. The papers perform excellently with Dye or Pigment Inks.
Photo Quality Paper
The Photo Quality inkjet papers are the heart and soul of the Fotospeed inkjet paper range. The range comprises of your day to day go to papers and includes Lustre, Gloss and Matt finishes. As with all Fotospeed inkjet papers they use the latest coating technologies to ensure the highest quality output in both colour and B&W. Over the years, the Photo Quality range has won multiple awards and guarantee sharp quality image output time after time.
Inkjet Canvas
Fotospeed Canvas - Helping create master pieces for over 15 years - isn't it time you created yours. The Fotospeed canvas range offers a wide range of products including polyester, poly-cotton and cotton as well as varying white points from bright white to natural white. Using the latest base materials and weave technology for the canvas and coating technology for the surface, the range offers beautiful image quality with a crack resistant surface. So, whether you are looking to create a contemporary piece or display fine art there is a product for you.
Darkroom
Fotospeed have been manufacturing Black & White Chemistry, Alternative Process, Toners and Dyes and Traditional Black & White papers for over 30 years. Our products are manufactured, bottled and packaged in our warehouses in the UK. They are used all over the world from here in the UK to as far field as Australia and Americas. Here at Fotospeed we are passionate about traditional darkroom processing, after all, that’s where we started back in the 1980's

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,805)

346 reviews in the last 12 months

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Rated 5 out of 5 stars

Great paper

Easy to buy, quick delivery and a wonderful paper. If I had a slight gripe it would be postage - spending over £200 and having no free delivery option seems a little bit disappointing.

October 14, 2026
Fotospeed logo

Reply from Fotospeed

Thank you for taking the time to review us, we are glad you like the paper. I will pass your feedback about the delivery on to the team.

Best wishes
Emma

Rated 5 out of 5 stars

Professional and always helpful

Professional and always helpful

October 14, 2026
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Reply from Fotospeed

Thank you for your kind words Mario, we really appreciate you taking the time to review us.

Best wishes
Emma

Rated 5 out of 5 stars

Brilliant service as always

Brilliant service as always from Fotospeed. Thanks also for all the help and support since I started my journey into printing!

October 14, 2026
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Reply from Fotospeed

Thank you for the great review Nick, it's always good to hear feedback that we have been able to help in a printing journey. We hope you are enjoying it.

Best wishes
Emma

Rated 1 out of 5 stars

Don’t rely on them!

I called to check they had an item in stock, was told yes so placed the order online. Called back after to confirm it was going out for next day delivery as I hadn’t had confirmation of that even though it was advertised, was then told the item is out of stock and they had no estimate time for restocking. Staff were rude, spoke over me with attitude, not a professional way to handle a situation. I’ll never use them again

*Reply to response from Fotospeed*
You are correct it shouldn’t have happened, it’s illegal to sell items not in stock unless they are stated as a preorder upfront. “tried to offer a full refund” this sounds like the company went out of its way to do me a favour, when the fact of the matter is it made an illegal sale and further to that I was in my legal rights to receive a refund anyway! You have continued to show poor communication and general unprofessional behaviour. I will stick to using Wex or Park Cameras in future.

October 13, 2026
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Reply from Fotospeed

Hi Shaun
Thank you for taking the time to leave a review. We’re sorry the item you ordered turned out to be out of stock after you’d been told it was available. That shouldn’t have happened, and we’ve looked into how the error occurred.
When you called, our team explained the situation and tried to offer a full refund. We’re sorry the conversation didn’t go the way either of us would have wanted. Our staff take pride in helping customers, and we stand by their efforts to resolve this for you.
If there’s anything more we can do, please contact us.

Best wishes
Emma

Rated 5 out of 5 stars

Great quality paper and support…

Great quality paper and support services.Delivery was Speedy and well packaged

October 12, 2026
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Reply from Fotospeed

Thank you for taking the time to give us feedback Keith, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

All is good

Good website, good selection of photo papers, easy check out, good prices, fast delivery

October 9, 2026
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Reply from Fotospeed

Thank you for the great feedback Andy, it's very much appreciated.

Best wishes
Emma

Rated 5 out of 5 stars

Have used Fotospeed papers for many…

Have used Fotospeed papers for many many years now and never once been given cause to think about changing whether it be product or service which I would rate overall as excellent.

October 8, 2026
Fotospeed logo

Reply from Fotospeed

Thank you for your kind words Derek, we really appreciate you taking the time to give us feedback.

Best wishes
Emma

Rated 5 out of 5 stars

excellent service

excellent service, products and prompt response for technical advice

October 4, 2026
Fotospeed logo

Reply from Fotospeed

Thank you for the review Ed, we really appreciate you taking time to give us feedback.

Best wishes
Emma

Rated 1 out of 5 stars

Order delivered short of an item with…

Order delivered short of an item with no comment whether this was due to out of stock or to follow. When phoned was told it would be sorted out, when followed up several days later, nothing had happened. Girl promised to investigate and call me back - she did not. I called again to be told they were waiting stock and it would be sent on when stock received. Poor and incompetent customer service. Will not use again!

October 7, 2026
Rated 5 out of 5 stars

👍First class service👍

First class service, great products really chuffed ….thanks will be back again soon for more 👍✌️

October 7, 2026
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Reply from Fotospeed

Thank you for the great review Richard, we really appreciate it.

Best wishes
Emma

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