FreePrintsReviews 

180,616
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 26,500 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including prints, canvases, and other items, often highlighting the clarity and vibrant colors. The ordering process is frequently described as easy and straightforward, making it simple for users to select and customize their items. Many consumers appreciate the fast and reliable delivery service, with orders often arriving promptly and well-packaged. However, some customers also noted issues with delivery, experiencing significant delays or even non-receipt of their orders, despite paying for expedited shipping. A few other people also felt that the quality of certain products, like personalized cards or photo tiles, was not up to their expectations, and reported poor communication regarding these issues.

What people talk about most

Product

Reviewers express high satisfaction with the product quality, often praising the clarity, vibrancy, and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent and amazing... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the quick and... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the good... See more

Service

People report positive experiences with service, often highlighting its speed, ease of use, and reliability.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A colleague told me about FreePrints, and it's absolutely amazing that in today's world, we can get excellent quality photos at a low price. For people who love to create photo albums as a special pr... See more

Rated 5 out of 5 stars

I’ve had quite a few canvas pieces done and I’m thrilled with the results. These always arrive extremely well packaged. I’m always really happy with the free prints too. Free prints is a very easy way... See more

Rated 5 out of 5 stars

Fantastic!! Great size of canvas and great quality of photo! Arrived quickly. Many different options to upgrade to but the free one worked for us, it's fab! Delivery charge very reasonable! Definitely... See more

Rated 5 out of 5 stars

This app is so easy to use. I recently started making resin picture frames and having the ability to order the prints is perfect. They arrive within a week and I always get an email to let me know whe... See more


Company details

  1. Photo Printing Service
  2. Photo Lab
  3. Photography Service

About FreePrints

Written by the company

Turn Your Memories into Beautiful Prints — For Free!

With FreePrints, your favorite photos don’t have to live on your phone forever. This simple, elegant app lets you transform your digital snapshots into stunning, high-quality prints — delivered right to your door. Whether it’s a family moment, a travel adventure, or a smile you don’t want to forget,

FreePrints helps you hold those memories in your hands, not just your camera roll.

What Makes It “Free”?

Every month, FreePrints gives you free photo prints — you’ll only ever pay a small shipping charge. There are no hidden costs, no subscriptions, and no commitments. Just pay for delivery, and your photos arrive ready to enjoy.

Need something extra?

Upgrade to larger sizes, order extra copies, or create premium matte prints — all at low, transparent prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

181K reviews

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Asks customers to review

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4.7

All reviews

(180,616)

27,078 reviews in the last 12 months

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Rated 2 out of 5 stars

Wrong house number

Hi, you my address as containing my old addresses house number 117, instead of 75. I tried 117, but they said they had returned the package to the post office.
Can you please resend the order, as they are wanted for party presents. Also, can you please amend my address for future orders to:
75 Morton St Middleton M24 6AX
Thank you

June 18, 2026
FreePrints logo

Reply from FreePrints

We are sorry for any issues you've experienced with your recent order and appreciate your review. We are always happy to assist in these events - before an order has shipped, you may reach out to amend an address in our system. Please note we cannot save addresses into your account; while we're happy to update addresses for specific orders, you must manually input and save the address in the app for it to apply to future orders. We do advise that you remove your addressing from this review, as it is a public post and can be seen by any others who are visiting this page.

Please contact us by email at supportUK@freeprintsapp.com and we will be happy to both assist in providing a replacement to the incorrect order, as well as walking you through the process to update your address for future orders. We hope to hear from you, soon.

Rated 5 out of 5 stars

amazing

ordering was simple and super cheap, great photos and amazing quality just wish the delivery times were a bit more accurate

June 18, 2026
Rated 4 out of 5 stars

Photos

Was an easy site to use. The photos were of good quality. Delivery was on time on one set and 2 days late on second set. Overall experience was great.

June 18, 2026
Rated 1 out of 5 stars

Have not received the pictures and it…

Have not received the pictures and it seems impossible to contact them

June 17, 2026
FreePrints logo

Reply from FreePrints

We're so sorry to hear that your order has not arrived and appreciate your review. Delays are uncommon, and non-delivery is quite rare. This is something our team is always happy to help in resolving promptly, as we understand the importance of each print. Please email us at supportUK@freeprintsapp.com and we'll gladly assist further. We hope once this has been resolved to your satisfaction, we can count on your updated and more positive review. Thank you!

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