Frichti Reviews 

884
•
TrustScore 4 out of 5

4.0

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Company details

  1. Meal Takeaway
  2. also in
  3. Fast Food Restaurant
  4. Online Food Ordering Service
  5. Restaurant
  6. Take Away Service

About Frichti

Written by the company

Frichti, c’est le bon plan pour bien manger sans lever le petit doigt.

⏱️ Livré en 15 min à Paris et petite couronne & en quelques heures ailleurs en Île-de-France.

🥗 Plats maison, apéros tout prêts, brunchs de compet’ et boissons fraîches.

🧀 Pain, fromage, charcuterie ? Check.
🍷 Vin, bières, softs ? Check aussi.
💥 Tout est prêt, il ne reste plus qu’à savourer.

Au bureau ? On gère.

🍴 De la Cantine 2.0 à la Cafet’ clé en main, Frichti régale vos équipes, tous les jours.

Envie de passer nous voir ?

Découvrez nos Kiosques Frichti pour emporter un bon plat en un clin d'œil :

📍 Paris 1er, 8e, 9e, 15e, Levallois, Clichy… et d'autres ouvertures chaque mois !

👉 Retrouvez-nous sur www.frichti.co ou téléchargez l’app Frichti pour nous mettre dans votre poche. 💛

📣 Un service client aux petits oignons, 7j/7

Written by the company

Chez Frichti, on ne vous laisse jamais en galère. Une question, un doute ou une idée révolutionnaire pour l’apéro ?
Notre Service Client est là tous les jours de 7h à minuit, même le dimanche et les jours fériés.
🧑‍💻 Comment nous contacter ?
Sur le site : cliquez sur le 💬 en bas à gauche
Sur l’app : ouvrez le menu ☰ puis “Besoin d’aide ?”
Que ce soit pour une commande, un produit ou juste un coucou, on vous répond vite, bien, et toujours avec le sourire 😎

Contact info

4.0

Great

TrustScore 4 out of 5

884 reviews

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Replied to 100% of negative reviews

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4.0

All reviews

(884)

381 reviews in the last 12 months

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Rated 5 out of 5 stars

Very tasty and healthy meals

Very tasty and healthy meals, app works great and the customer service is very good too. Can't say that about the other food delivery apps. This is the only food delivery app I use nowadays. Also it is not packed with annoying ads and isn't begging you to sign up for any subscription, for which I'm extra grateful.

July 1, 2026
Unprompted review
Frichti logo

Reply from Frichti

Hello,
Thank you so much for your wonderful review ! 😊
We're delighted to hear that you're enjoying our tasty and healthy meals, our app and our customer service.
It means a lot to know that you appreciate our simple experience, without intrusive ads or subscription requirements. Thank you for your trust and support.
We look forward to serving you again soon !
The Frichti Team 💛

Rated 5 out of 5 stars

great experience

great experience, healthy and easy

March 12, 2026
Frichti logo

Reply from Frichti

Bonjour, merci d'avoir pris le temps de nous donner votre avis ! A très bientôt

Rated 1 out of 5 stars

Expensive, inconvenient, ecologically questionable

Expensive, inconvenient and poor food quality, never filling enough for a real lunch break. It likewise feels annoying that you have to pre-order your meal at the cantine in advance. It's just an unnecessary extra step. Moreover, creates enormous amounts of trash - every meal goes into a huge yellow paper bag full of plastic stickers.

January 28, 2026
Frichti logo

Reply from Frichti

Bonjour Yan,

Merci d’avoir pris le temps de partager votre retour. Nous sommes sincèrement désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes. Je remonte votre retour au service concerné.

Pour information la réduction des déchets fait partie de nos priorités, et nous travaillons activement à des solutions plus durables, tant sur les contenants que sur les supports utilisés.

N’hésitez pas à nous contacter directement si vous souhaitez échanger plus en détail.

Rated 5 out of 5 stars

nice healthy food for ok price.

nice healthy food for ok price.

November 25, 2025
Frichti logo

Reply from Frichti

Hello Mohammed, thank you for your feedback !
Have a nice day 😊

The Frichti team 💛

Rated 1 out of 5 stars

Goodbye Frichti

Goodbye Frichti! Up until few months ago, it was great. Now I wait 2,3,4 hours. This last order, I waited for 2 days. They kept on saying it’s coming which it never did! The worst is that I had to chase after the order, they did not bother with it. The person I talked to was very responsive, no issue there. But the company is going down… sad

January 19, 2024
Unprompted review
Frichti logo

Reply from Frichti

Bonjour,
Merci pour votre avis! Nous sommes désolés que depuis la reprise de Frichti, l'expérience n'est plus satisfaisante mais nous constatons que vous continuez à commander régulièrement! Nous espérons donc que vous avez pu constater de l'amélioration depuis :)!

Belle journée
L'équipe Frichti

Rated 1 out of 5 stars

Obvious downfall and customer service is being sassy about it

I've been a huge user in 2022 due to a health issue. I'm talking over a grocery order a week, so I guess I know what I'm talking about. I'm based in Paris. Since a few weeks, they're forcing me to order using the express mode, it's been 6 times in a row now. Sometimes it's taking longer, like way longer, than what they're engaging themselves for and forcing me to pay for. I've been complaining about it 5 times to the customer service, that's being sassy in return most of the time, lying even. Telling me it's exceptional, that they're lacking delivery persons (how does a shortage force one to delivery faster..?), Vegetables arrive in smaller portion than before and completely beaten up and even straight up filled with MOLD sometimes. What a downgrade. I really don't understand why they won't watch closer some "centrales" that are really plummeting the brand and being obnoxious about it.

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

I find Frichti a real great experience…

I find Frichti a real great experience for whenever not having time, or the need to cook, however the only detail that really bothers me is the excess use of sunflower oil knowing that colza and olive oil are far better choices health wise.
And maybe at some point more organic choices.
Thank you for taking that into consideration.
Regards.

July 27, 2022
Unprompted review
Rated 1 out of 5 stars

The food is okay but their delivery and…

The food is okay but their delivery and customer service are a disaster. Delivery people who often don’t want to go up stairs, missing items, delays, and then as customer service department who tries to blame the client, it’s all there.

June 20, 2022
Unprompted review
Show reviews in all languages. (884 reviews)

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