Fun Factory Parties Reviews 

Our school held a fundraiser in June, and we wanted to make sure the event had activities that would bring the kids and families together for a fun day. We chose Golden Gate Park as our location because it gave us plenty of room to create a great setup, and we decided to include pony rides and a jumper as two of the main attractions. Working with one company for both services made everything much easier to organize. The pony rides were a favorite among the students. The ponies arrived with two staff members who were wonderful with the kids and helped manage the rides for approximately 65 children throughout the day. Everything was handled professionally, and the kids were so excited to have the opportunity to ride. The jumper was also a great choice and kept the children entertained while families enjoyed the rest of the fundraiser activities. It was clean, large enough for the group, and the setup process was smooth from beginning to end. They also provided helpful guidance with the park permit requirements, which was a big help during the planning process. Having the ability to arrange multiple services with one company saved us time and made coordinating the event much less complicated. Overall, they helped us create a memorable fundraiser that our students, parents, and staff really enjoyed.

We had Fun Factory Parties provide two face painters for our school event at Irvine Regional Park, and they were a huge hit with the kids. Face painting has become one of those activities everyone looks forward to each year, so we wanted to make sure we had experienced artists. They were friendly from the moment they arrived, stayed busy the entire event, and still made each child feel like they had their full attention. In our two-hour booking they painted close to 60 kids, and every design looked bright and detailed. Parents were taking pictures all afternoon because the artwork turned out so well. Everything ran smoothly, and we'd be happy to book Fun Factory Parties again for another school event.

We organized a school family picnic at Brace Canyon Park in Burbank and wanted to include something fun for the kids that everyone could enjoy. We booked a balloon twister who also offered face painting, and it was one of the most popular parts of the day. He was friendly, entertaining, and made some amazing balloon creations while chatting with the kids. The face painting was a big hit too. Even though it was a sunny outdoor event, everything ran smoothly. We had around 40 children, and the 2-hour booking was just enough time for everyone to participate. It was a great experience, and we're so glad we chose Fun Factory Parties for our event in Burbank.

We had our annual school celebration at Castaways Park Newport Beach this year, and adding the pony rides was really a cool idea. The park was a great fit because there was plenty of open space, and the Fun Factory team made everything easy from the moment they arrived. They brought three ponies along with staff who were kind, organized, and wonderful with the children. They chatted with the kids, answered questions from parents, and made sure every rider felt safe before their turn. The ponies were so calm and gentle that even some of our more hesitant students ended up smiling by the end of their ride. It created such a fun atmosphere, and it was great seeing families gather around to cheer the kids on. We'd absolutely invite them back for another event

We surprised our daughter with Cookie Monster at her 3rd birthday party at Pasadena Pizza, and it ended up being everyone's favorite part of the day. We had a Sesame Street theme, so Cookie Monster was the one character she kept asking for, and seeing her reaction when he walked in was absolutely adorable. She danced with him, gave him hugs, and loved taking pictures together. The entertainer was upbeat, patient, and really good at keeping all the little kids engaged with music and simple games. The costume looked fantastic and was clean and high quality, which made the pictures turn out great. Everything was on time, well organized, and completely stress-free. We had such a great experience with Fun Factory Parties and wouldn't hesitate to book them again for another celebration.

We added a character for our school kids with Poppy Trolls at our graduation celebration at Everbright Montessori School in Chino, and it couldn't have gone better. We wanted to do something fun to celebrate the end of the school year, and Poppy was the perfect choice. She greeted the children with so much enthusiasm, danced with them, posed for lots of pictures, and made everyone smile. The costume looked colorful, clean, and very high quality, and the performer did a wonderful job keeping the kids engaged without ever feeling rushed. It was such a happy way to end the year, and both the children and parents were talking about it long after the event was over. We'd happily recommend Fun Factory Parties for any school or children's celebration.

We hired two face painters for a family day event and they were a great addition to the celebration. They arrived on time, dressed in bright, kid-friendly outfits that immediately matched the fun atmosphere and helped the children feel comfortable and excited. From the beginning, they brought a warm and upbeat energy that set the tone for the entire event. The event ran for about two hours and they stayed consistently busy the whole time. With over 80 children attending, they handled the crowd really well and kept everything flowing smoothly. There was a steady line throughout, but they managed it in a way that never felt chaotic or rushed. Each child still got their moment and walked away happy with their design. The face painting itself was excellent. They offered a wide variety of designs including superheroes, princesses, animals, and fantasy-style characters, and they were able to handle all kinds of requests from the kids. Even though they worked quickly to keep up with demand, the quality stayed high and every design looked clean, colorful, and well done. What stood out most was how patient, calm, and friendly they were the entire time. Even when things got busy, they stayed positive and engaging with the kids, which helped keep the energy of the event fun and relaxed instead of stressful. The children were really into it and kept coming back excited to show their faces or try something new. Overall, it was a smooth and enjoyable experience that added a lot of life to the event. Everything ran well from start to finish, and it made the day feel special without adding any stress for the organizers.

We hired Fun Factory Parties for pony rides at a little girl’s birthday party and it was a great experience overall. The setup was done in our backyard in a small fenced area and everything was organized and on time. The ponies were gentle, clean, and clearly chosen to fit the ages of the kids, which made parents feel comfortable right away. The handlers were very attentive, helping each child on and off and making sure safety was a priority the entire time. The team was friendly and professional, and the kids absolutely loved the experience. It was a fun and memorable addition to the party and the whole process felt easy and reliable.

Poor customer service, the character I booked for my sons birthday was late and had a bad attitude when he showed up, would not book again

From start to finish, our experiences have been completely stress-free. Fun Factory’s staff arrives on time, is incredibly accommodating, and makes sure every detail is handled so parents can relax and enjoy the party as much as the kids. On behalf of our family, we want to say a huge thank you to Fun Factory for making our son’s birthday celebrations absolutely unforgettable. We look forward to many more parties with them in the years to come!

Fast forward to our son’s second birthday, ad we decided to bring Mickey Mouse to the party. Once again, Fun Factory delivered beyond what we could have imagined. The kids went wild—laughing, dancing, and interacting with Mickey every step of the way. The performer stayed engaged with all the children, making sure even the shy ones felt included and had a great time. It was the perfect way to create lasting memories for our little ones and their friends.n

We recently had the pleasure of working with Fun Factory for our son’s birthday parties here in our home in Pasadena, and we honestly can’t recommend them enough! Over the past two years, they’ve brought joy, laughter, and unforgettable memories to our family with their amazing Sesame Street Elmo party character entertainer and other beloved characters. Each time we’ve worked with Fun Factory, their professionalism, friendliness, and flexibility have completely exceeded our expectations.

We recently hired a mobile petting zoo and pony ride rental for my daughter's 6th birthday party . I can honestly say it was one of the best party decisions we’ve ever made. From the moment the staff arrived, everything was seamless, professional, and beyond what we expected.The team showed up early to set everything up and brought a whole crew of friendly animals—bunnies, goats, chickens, a mini pig, and even a sweet little alpaca. The kids were thrilled from the moment they arrived. The animal enclosures were clean and well-maintained, and the handlers were incredibly patient and knowledgeable. They answered all the kids’ questions and made sure everyone had a chance to pet and interact with the animals safely.The highlight of the party, though, was the pony ride. We went with the unicorn pony option, and it was the stuff of little girls’ dreams! The pony had a sparkly horn and pastel mane accessories—Emily couldn’t stop smiling. Every child got a turn to ride, and the pony handler made sure they all felt comfortable and secure.What really impressed me was how well everything was managed. There were clear safety rules in place, the animals were obviously very well cared for, and the staff made it feel fun and educational at the same time. They even brought hand sanitizer and cleanup supplies, so I didn’t have to worry about a thing.Several parents asked me for the company’s contact information afterward, and I was more than happy to share. If you're planning a kids' birthday party and want something unique, memorable, and heartwarming, I absolutely recommend renting a mobile petting zoo and pony ride. It truly made the day unforgettable for my daughter and all her friends.

I loved my experience with the pony and petting zoo I found from here. Planning a child’s birthday party can be a mix of excitement and stress—finding the right entertainment, keeping kids engaged, and creating lasting memories. This year, I wanted to do something special and unique for my daughter’s 5th birthday, something more than just a bounce house or a magician. After researching several options, I decided to book a pony and petting zoo rental, and it turned out to be one of the best party decisions I’ve ever made.I found a local provider online with great reviews and a reputation for friendly staff and well-cared-for animals. The booking process was straightforward. I called the company, and a representative walked me through the options: pony rides, a mobile petting zoo, duration, pricing, and even customization based on the number of children attending. They offered various packages, and I chose a two-hour combo deal that included two ponies and a small petting zoo with goats, rabbits, chickens, and a miniature pig.The customer service was excellent—prompt responses, clear contract terms, and they followed up a few days before the party to confirm the details. That gave me peace of mind as the big day approached.On the day of the party, the team arrived about 45 minutes early to set everything up. They were professional, efficient, and most importantly, incredibly kind and patient. The staff members wore uniforms, brought all their own equipment, and made sure everything was secure and clean.They set up a small fenced area for the petting zoo and had a designated path for pony rides in our backyard. They brought tarps and cleaning materials to ensure the animals didn’t leave a mess behind—which I really appreciated.The stars of the show were undoubtedly the ponies. Both were beautifully groomed, gentle, and very comfortable around children. The handlers were fantastic at helping each child mount the pony and walk them around safely. My daughter, who had never been on a pony before, was a bit nervous, but the staff was patient and reassuring. By the end of the first ride, she didn’t want to get off!The children were lined up, eager for their turn. Each child got to ride multiple times, and the smiles on their faces were priceless. The ponies wore cute, child-friendly saddles, and one even had a little bow in its mane for a festive touch.Right next to the pony ride area, the petting zoo was bustling with excitement. There was a great mix of animals: two playful goats, a sleepy pig, a few curious chickens, and some fluffy bunnies. The enclosure was the perfect size—not too large to be overwhelming, but spacious enough for the kids to walk around and interact comfortably.The staff made sure each child had a chance to pet, hold, and even feed the animals. They gave out small portions of safe animal feed and supervised to make sure everything stayed safe for both the children and the animals. Parents loved it too—many commented on how calm and clean the animals were.The animals were clearly well cared for. They looked healthy, clean, and comfortable around children. It was educational and entertaining, with the staff happily answering questions and even sharing little facts about each animal.This was a major concern for me before booking. I didn’t want my backyard left in a mess or for any of the kids to have a bad experience. Thankfully, the staff was meticulous. They brought mats and trash bins, scooped any waste promptly, and even helped rinse down the area before leaving. Hand sanitizer stations were also available near the petting zoo, which was a thoughtful touch.Every interaction was supervised, and the staff made safety a top priority. No child was left unattended on a pony, and the animals were kept calm and handled gently throughout the event.This pony and petting zoo rental exceeded all my expectations. It was a fun, wholesome experience that truly brought the party to life. The kids were completely engaged for hours, and the parents were just as entertained watching their children interact with the animals.It’s not every day you can bring a mini farm to your backyard, but the joy it brought to my daughter and her friends made it worth every penny. I’ve received so many compliments from other parents, and several even asked for the company’s contact info to book for their own parties.If you’re looking for something fun for a child’s party or family event, I highly recommend a pony and petting zoo rental. It combines outdoor activity, animal interaction, and unforgettable memories into one delightful package. I was glad to find a reputable company that prioritizes animal care and safety. For us, this party will be hard to top—and I’m already considering bringing the farm back again next year!

Just rented a Stitch mascot costume from here. It looked really good! I was impressed that it was actually as professional as it was. I did see the pic ahead of time but still, ya never know right? But it came on time and looked exactly like the website. Was a big hit at the party and the whole process was pretty easy. Good to know there's a place out there that actually has this service, I couldn't find any other mascot rental companies online so it's cool to have a resource. We will probably rent costumes again for our 4 year old's party in December.

Our school just hired a clown from funfactory. We wanted it for our little end of year graduation party that we do every year. We get all the kids who are moving on and we have a little party with the parents and we usually hire some type of little entertainment activity to do while the kids are there. It's a nice way to wrap up the year and say good bye to all the kids that are moving on. We have hired Funfactory in the past and we were always happy with the service. Their price is a little bit higher but we like it because they always send us a great clown. This year we requested Rosie the Clown, the same clown we had last year. She came again and did a great job. It's nice to be able to go with the same company once you get to know their service. Another great year and Rosie did a great job with her face painting and balloon twisting.

This was the rude and unclear answer to my inquiry. Very disappointed. I also had the screenshot but you can't attach to this platform. Byer Beware!

Abby Cadabby Adult mascot costume rental $219/ Order online funfactoryparties.com thanks

What is this, please explain thanks for your assistance.

Which part wasn't clear

3 days for $158 but you quoted much higher? Why is that?

Hmmmmmm so exactly which part of this wasn't clear Abby Cadabby Adult mascot costume rental $219/ Order online funfactoryparties.com thanks

What is unclear is you are saying $219 but I read online after that $158? That is conflicting information is it not, so what the price difference is my missing puzzle piece.

Great. Here's our costume rental page. See if you can find any pricing in here. It's on giant letters at the top if that helps.

No thanks, I saw that and then went inside your platform and read the $158 price.
Since you have double pricing and can't explain why, I'll discontinue the interest.

I'm now curious to if FB may have a better explanation if I'm reading and understanding this incorrectly or do others come to the same puzzling reaction.

Noooo response after several times to get the answer of two prices. Strange business, feels shady and I didn't order.

As a professional performer, I answered a craigslist ad for a costume character. Jeff herring answered me and hired me (without ID or background) to work an event, as the character Mickey Mouse. He said that he was in Africa, and that I was to show up at this address, and perform for an hour and then send him his cut of the money via PayPal. He then put me in touch with someone who used to be the performer, but is now moving out of state… I met with her and she showed me a crowded warehouse full of NASTY looking old smelly costumes. She said that these get shipped all across the nation and there is no way to actually clean or sanitize them because they will get ruined so when they come back, she just sprayed them with Lysol and put them back in a box until they get used again. She let me know that Jeff is very unprofessional, and that he is basically nonexistent she has not ever met him, but has worked for him for many years she said that there was a crackhead lady named Roxana, who usually does his parties, but she is a meth head . There was never any background check done for me or an ID even asked for from this guy, Jeff Herring, but he wanted to send me out to a kids birthday party.

As a professional, who has done this for many years, I contacted the client the night before to make sure that I knew who the birthday party was, for what age what gender, and any details that I might need prior to my event. I reached out to Jeff after I spoke with the client to let him know that I had all the information I needed and that I would go ahead and pay pal him the money when I was done. He then told me to not ever contact his clients, and that he provided the number just for emergencies.

Being that, I was already apprehensive about him not checking my background before sending me in front of children, as well as not asking for ID or any kind of information about myself not to mention the way that the smelly Costumes Work kept, and the crackhead looking person who showed me the warehouse paired with him being “ in Africa”- I told him that I was not going to do the party I did not feel comfortable.
He then began to harass me with hundreds of messages, demanding that I return the Mickey Mouse costume right away, and that he was going to press charges against me and call the police. After a lot of back-and-forth in which I let him know that he had the wrong person to be talking to that way, he sent a UPS label with his Santa Cruz address on it, and I sent back the Mickey Mouse costume. He continued to harass me and I wound up having to block him. He is very unprofessional, and I don’t know why anyone would lie about being out of the country and needing to be pay pal the money, but the whole thing is weird. I did some digging and found out that Disney actually sued him a while back for using his characters unlicensed. This guy is a weirdo and very unprofessional do not do business with him. If you’re looking for a costume characters tray, it’s a party. They are way better, professional, and SAFE not a criminal crackhead.!!

We were having a Monsters Inc theme party for a 4 year old boy and we were trying to figure out some type of entertainment to go along with that theme. We did hire a Monsters Inc style bouncy house but we also wanted something else for the kids to do like maybe some type of entertainment or something related to that theme. I looked around online and didn't see much but then one of my google searches I saw a pic of a Sully mascot costume character. It looked really nice and when I clicked the link it brought me to this company that rents out costume characters and they have Sully! (They also have Mike but we couldn't afford to get both at the same time so we just went with sully cause that's the most popular one for sure). I'm so happy I found this place cause it was basically exactly what we were looking for. They send out live party characters to entertain the kids and do fun little games and stuff. We didn't need a lot of activities because these were all basically pretty young kids, but the stuff they came out with to do with the kids was great. Everyone had fun and they were all super excited to meet Sully in person! Also I have to say their costume looked REALLY good, very professional and definitely like the real character. Worked out just great for our theme. I see they have a lot of other type of characters so we might do another one next time around maybe a girl character like a Minnie Mouse or Frozen Elsa or something like that. Good place to look for characters and also just kid's party entertainment in general.

We rented a really cute little trackless train ride for a boy's 5th bday party. We had the party in our neighborhood park down the street from our house. We had a whole bunch of kids there so we really needed something fun for them to do. We did get a bouncy castle but since we had so many kids one item wasn't going to be enough for everyone. And we didn't get to do a big party last year because of covid restrictions so we wanted to go a little bit above and beyond for a special 5 year old party. I had seen these trackless trains before at other parties but had no idea how to rent one or what the deal was. I did a little bit of googling and contacted a couple places. This place was the first one to get back to me and they got back to me FAST, like 20 minutes after my first email. That's always a good sign when a company is response like that IMO. They showed me a few pics of their train setup and explained the details. Basically you can get a couple of hours which also includes the train delivery and a train conductor to operate it. They explained about how to get a permit from the park etc etc. Totally sounded like a legit party idea so we went for it. Day of the party Greg the Engineer showed up with a super cute little party train that looked just like the pictures they sent. Nice touch that he even comes out dressed up as a train conductor! Kids LOVED the train, they rode around on it the entire two hours and had a blast. Great opportunity for parents and kids to do something together. The train was sparkling clean and seemed new even though Greg said it was almost 5 years old, you can still tell it is very well maintained and safe for children. Definitely worth the price even though yes it is a bit on the higher side but for a special event like a 5 year old bday party, I'd say it was well worth it. The bday boy is still talking about it with his friends and already asking if he can do it again next year!