Perfect service from Furnified 👌🏻 For years, one section of my cabinet sat in its boxes. I finally decided to put it together recently, only to discover that all the screws were nowhere to be found.... See more
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See what reviewers are saying
While turnaround times can be slow, service desk deserves 5 stars. 2/4 marble slabs were broken in transport, we only found out once we unpacked a few weeks after arrival. According to policies we had... See more
Company replied
Service was great. But the quality of the closet was terrible. It was worse then Ikea, we had a lot of trouble putting everthing together. For example the holes to put the screws in were crooked and t... See more
Company replied
Bought a sofa at the stock sale, was a real bargain, sofa was a bit dirty but nothing too bad and really comfortable. Would recommend Furnified for great staff and beautifully designed furniture at a... See more
Company replied
Company details
- Furniture Store
- also in
- Bathroom Supply Store
- Decoration and Interior Design Store
- Furniture Accessories
Written by the company
Op zoek naar uniek en betaalbaar design? Furnified is een Belgische online meubelwinkel, met showrooms in Antwerpen, Knokke, Gent en Naarden (Amsterdam). Wij streven ernaar dat jij kan pronken met unieke meubels, wat Furnified mogelijk maakt door een combinatie van trendy designs, exclusieve producten en vakmanschap. Keer op keer willen wij jou verrassen met onze ontwerpen. Onze designers volgen de trends op de voet en creëren vervolgens samen met de collega’s in onze ateliers een unieke collectie.
Contact info
Solvynsstraat 39A, 2018, Antwerpen, Belgium
- 03 275 03 29
- info@furnified.com
- www.furnified.com
3.7
Average
726 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Thank you for the good advice Elisabeth!
November 5, 2026
Unprompted review
Reply from Furnified
Hi Vito, thank you so much for your lovely review!
We're delighted to hear that Elisabeth was able to help you with great advice!
Team - Furnified
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Reply from Furnified
Hi Xabel, thank you so much for your lovely review!
We're so happy to hear that you love your new table! We hope you enjoy it for many years to come.
Team - Furnified
Beautiful Table – Excellent Quality and Design!
I purchased the Limoges Organic Dining Table in MicroSkin Latte (200 cm) from Furnified, and everything went exactly as expected.
The table is absolutely beautiful, with excellent quality and a stunning design. It looks fantastic in the room and fits perfectly into the interior. The finish and overall appearance are truly impressive.
Everything went smoothly and according to the order. I am very happy with my purchase and would definitely recommend Furnified to anyone looking for beautiful, high-quality furniture.
October 23, 2026
Unprompted review
Reply from Furnified
Hi Andrzej, what a wonderful review!
Thank you so much for your enthusiastic words! It’s great to hear that you are so pleased with your Limoges Organic dining table and that it fits perfectly into your interior.
We hope you truly enjoy your beautiful table, and we greatly appreciate your recommendation!
Team - Furnified
Perfect service from Furnified 👌🏻 For…
Perfect service from Furnified 👌🏻 For years, one section of my cabinet sat in its boxes. I finally decided to put it together recently, only to discover that all the screws were nowhere to be found... So I got in touch with Furnified, and now the cabinet is looking fabulous!
October 20, 2026
Unprompted review
Reply from Furnified
Hi, thank you for your lovely review! 😊
It’s great to hear that we were able to help you out with the missing screws and that your cabinet is now finally fully assembled!
We hope you enjoy your cabinet, and we’re glad we could be of such good assistance.
Team - Furnified
Reply from Furnified
Hi Emma, thank you so much for your lovely review! 😊
We're happy to hear that you enjoyed our friendly, quick, and clear service.
Team - Furnified
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Bad quality
Service was great. But the quality of the closet was terrible. It was worse then Ikea, we had a lot of trouble putting everthing together. For example the holes to put the screws in were crooked and the cabinet drawers do not close completely. We spent a lot of money and waited a couple of months for something that really dissapointed us.
September 28, 2026
Unprompted review
Reply from Furnified
HI Nikki, thank you for sharing your experience. It is a shame to hear that the quality of the cabinet did not meet your expectations, especially after the long wait. We completely understand that.
It is good to hear that you had a positive experience with our service. The issues you described regarding the screw holes and drawers are certainly not the experience we aim to provide. We will definitely take your feedback on board to look into this further internally.
We apologize for the disappointment and the inconvenience you experienced during assembly.
Team - Furnified
Eventually sorted, but a frustrating experience
We ordered a bathroom cabinet and terrazzo countertop in February, with an expected delivery time of 12–16 weeks. In the end, we waited around 22 weeks for the initial delivery.
When the order finally arrived, the countertop had several issues (no holes for the sink and unpolished) and the cabinet was damaged.
What made things even more frustrating was that our initial complaint was rejected based on an incorrect assessment of the delivery date.
After quite a bit of back and forth, Furnified eventually offered a replacement countertop and compensation for the damaged cabinet. The replacement has now been delivered and installed, and thankfully everything looks good now.
I'm glad we eventually got everything sorted, but it took far too much effort and communication to get there. After already waiting much longer than expected, the issues with the delivery, quality and communication made the whole experience disappointing.
We're happy with the final result, but getting there was a lot more difficult than it should have been.
September 1, 2026
Unprompted review
Reply from Furnified
Hi Roel, thank you for your detailed and honest review.
We are sorry that the process surrounding your order took so much longer and was more difficult than expected. Naturally, both the longer delivery time and the defects in the first delivery, as well as the communication regarding them, should have been handled better. We apologize for the inconvenience and frustration this has caused.
We are pleased to hear that the replacement countertop has now been delivered and installed, and that you are satisfied with the final result.
Thank you for taking the time to share your experience with us. We will certainly take your feedback into account to further improve our service and communication.
Enjoy your new bathroom furniture!
Team - Furnified
The quality of the chair is top-notch
I ordered one chair and I had to wait for a long time. This was also my first ever order. But now I can say it was worth the wait. The quality of the chair is top-notch, and the same goes for the customer service!
July 23, 2026
Unprompted review
Reply from Furnified
Hi Burak, thanks for your lovely review! 😊
It is great to hear that the chair was ultimately completely worth the wait and that you are satisfied with both the quality and our customer service.
We understand that the longer waiting time for a first order is naturally not ideal, and we greatly appreciate your patience.
Enjoy your new chair!
Team - Furnified
sold my reserved table to someone else
Ordered a dining table and bathroom furniture in January. The bathroom items were delayed (pushing my renovation back a month). When they finally arrived, I was informed my fully-paid, reserved table had been given to someone else without my consent. Now I’m forced to wait over a month for another one. Extremely disappointed by this lack of service and communication. Still waiting on a resolution.
July 9, 2026
Unprompted review
Reply from Furnified
Hi Anniek, thank you for taking the time to share your experience with us.
We sincerely apologize that your order did not go as you had expected. We understand that the delay regarding your bathroom furniture, resulting in a postponement of your renovation, was already very annoying. We understand that it is a major disappointment that you were subsequently informed that the dining table reserved for you was no longer available.
We offer our sincere apologies for this. Naturally, this is not the service we aim to provide.
We understand that the extra waiting is very frustrating and we are doing everything we can to receive and deliver your new table as soon as possible. We will, of course, keep you informed about this as soon as we have a concrete update.
Once again, our apologies for the inconvenience caused and thank you for your patience. We hope to be able to restore your trust.
Team - Furnified
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Extremely long delivery wait
We bought a dresser on 20 March. The estimated delivery time was 6–8 weeks, but as of today (7 July) we still haven't received any updates. The website still only shows that the order was placed, with no further information. We are very disappointed by the lack of communication and updates. Emails have gone unanswered, and we still have no idea when our order will arrive.
March 20, 2026
Unprompted review
Reply from Furnified
Hi Pedro, thank you for your feedback.
We sincerely apologize that you are disappointed with the communication regarding your order.
You can always check the most recent status of your order via your account on our website. Additionally, we state the expected delivery times for all our products. When unexpected delays occur with our supplier, we naturally understand that this is very annoying.
We saw that you sent an email on Tuesday and that it was answered immediately. Unfortunately, we cannot find a previous email, so I do not know which emails remain unanswered.
Our apologies for the inconvenience caused. We hope that your order can be delivered soon by now and thank you for your patience.
Team - Furnified
Reply from Furnified
Hi Terence, thank you so much for your kind review!
We're delighted to hear that you had a great experience with our service. Your support means a lot to us, and we're thrilled to know you'd choose Furnified again.
Enjoy your purchase! 😊
Team - Furnified
Bought a sofa at the stock sale
Bought a sofa at the stock sale, was a real bargain, sofa was a bit dirty but nothing too bad and really comfortable. Would recommend Furnified for great staff and beautifully designed furniture at a (also for non-stock sale items) price point that is still doable. Will be a repeat customer for sure!
May 30, 2026
Unprompted review
Reply from Furnified
Hi Mitch, thank you for your lovely review!
It is so nice to hear that you are so satisfied with your new sofa and that you were able to score a great deal during our sale.
Thank you also for your kind words about our team and our collection. It gives us great pleasure to read that you recommend us and that you appreciate the value for money of our furniture.
Team - Furnified
Reply from Furnified
Hi, thank you for your review! 😊
We're very happy to hear that you had a positive experience with our customer service.
Team Furnified
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Great customer service, shipping times can be long
While turnaround times can be slow, service desk deserves 5 stars. 2/4 marble slabs were broken in transport, we only found out once we unpacked a few weeks after arrival. According to policies we had no right to claim compensation, however, service desk was kind enough to arrange 2 new slabs at no additional cost.
June 2, 2026
Unprompted review
Reply from Furnified
Hi Joost, thank you for this lovely review and for sharing your experience. We are sorry that two of the marble slabs arrived damaged, but we are pleased that we were able to find a solution together.
Customer satisfaction is our top priority, and we always try to be proactive when unexpected situations arise. It is great to hear that you had such a positive experience with our customer service.
We hope you enjoy your purchase!
Team - Furnified
Great customer service
Great customer service, helpful and quick! Also great furniture, love the style.
May 11, 2026
Unprompted review
Reply from Furnified
Hi, thank you so much for your kind words! 😊
We’re delighted to hear that you had a great experience with our customer service and that you love the style of our furniture.
Team - Furnified
Really Happy
The team of Furnified with really reactive, efficient and nice! My request was treated really quickly and the item delivered at my home 2 working days after sending my first email! Much appreciated!
May 12, 2026
Unprompted review
Reply from Furnified
Hi François, thank you so much for your kind words!
We’re very happy to hear that you had such a positive experience with our team and service. Providing quick and efficient support is very important to us, so it’s great to know your request and delivery went smoothly.
Enjoy your item! 😊
Team - Furnified
Reply from Furnified
Hi Lucia, thank you for your review!
Great to hear that you're happy with the chairs 😊
We hope you enjoy them for a long time!
Team - Furnified
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Reply from Furnified
Hi Ilia, thank you for your lovely review!
It is nice to hear that you are satisfied with both our products and our service.
Team - Furnified
Great customer service
We bought a beautiful dining table and chair. Great customer service, very responsive through mail communication. Smooth of the pick-up of the furniture as well.
April 20, 2026
Unprompted review
Reply from Furnified
Hi Karen, bedankt voor je fijne review!
Wat leuk om te horen dat je zo tevreden bent met jullie eettafel en stoelen. Fijn dat ook de klantenservice en het ophalen vlot zijn verlopen.
We wensen jullie heel veel plezier met jullie aankoop!
Team - Furnified
Product is perfect and costumer service is excellent
Product is perfect. Contact was perfect and fast reaction to any questions.
I am very happy.
March 27, 2026
Unprompted review
Reply from Furnified
Hi Vincent, thank you very much for your kind words!
We are very happy to hear that you are satisfied with both the product and our service. It is nice to hear that you find our service fast and helpful.
Enjoy your purchase! 😊
Team - Furnified
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