Kathrina Castro was my Healthcare provider. I’m new to this program so I guess they start you out with the best Healthcare Providers first. I was dreading the appointment all week but once it began K... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was so amazing first off my provider Linda Uche, did not give up on my appointment. I was having technical difficulties and she was so patient with me. Second when we was able to finally have my ap... See more
Company replied
I contacted customer service and spoke to provider support Ogechi Ekeke. She was helpful in looking up my account and identifying that I needed to complete an Intake form for Refill of medications. Sh... See more
Company replied
Just had a very thoughtful conversation with Dr. Gagneur and never felt rushed. She really listened to my concerns, history, and what I was hoping to accomplish. Answered all my questions with evide... See more
Company replied
Company details
Written by the company
FuturHealth is for anyone who is looking to make a real change in their health for the better. For those who have tried before and failed - but need just a little bit of help to see real success. Weight loss medication is a great fit for over 40% of Americans who are fighting the obesity and prediabetes epidemics.
Contact info
2810 N Church St PMB 53534, 19802, Wilmington, United States
- (831) 900-4723
- support@futurhealth.com
- futurhealth.com
4.6
Excellent
16K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Very happy with glp-1 products and…
Very happy with glp-1 products and future health
September 22, 2026
Unprompted review
Reply from Futurhealth
Thank you so much for sharing, Kendle! 💜 We’re thrilled to hear you’re happy with your experience with FuturHealth and your treatment. We appreciate you taking the time to leave us a 5-star review!
One was very nice and everything was…
One was very nice and everything was very easy to do
September 20, 2026
Unprompted review
Reply from Futurhealth
Thank you so much, Tenley! 💜 We’re glad to hear you had a positive experience and that everything was easy to navigate. We truly appreciate you taking the time to share your feedback and for choosing FuturHealth!
Reply from Futurhealth
Thank you so much for the 5-star review! ⭐ We’re thrilled to hear your experience with FuturHealth has been smooth and that we delivered on what we promised. We truly appreciate you taking the time to share this with us! 💚
Terrible
No communication. Dropped my dosage but still charged me for the higher dosage.
August 25, 2026
Unprompted review
Reply from Futurhealth
Hi Chad, we’re sorry for the frustration, especially with the lack of communication regarding the changes to your treatment plan. We’d like to have the billing on your account reviewed to make sure everything is accurate. Please call us at 888-258-2996 or chat with us at fh.co/chat so our team can look into this with you.
Response time is great
Response time is great. Shipping is consistent
August 19, 2026
Unprompted review
Reply from Futurhealth
Hi Lori!
We are so glad to hear you are pleased with our response time and how we handle the shipping! We strive to make the experience as smooth as possible through out the journey! Keep up the great work!
Highly recommend Dr Godwin Uzomba
Highly recommend Dr. Godwin Uzomba. He explains listens to my questions and concerns and reviews the options. I appreciate his knowledge.
August 13, 2026
Unprompted review
Reply from Futurhealth
Hi Dianne! We’re so glad to hear that Dr. Uzomba took the time to listen to your questions and concerns and thoroughly review your options with you. Feeling heard and informed is such an important part of the experience, and we truly appreciate you taking the time to share yours. Thank you for choosing FuturHealth!
VERY UNSATISFIED
First of all, I never spoke with anyone today. Not sure why I received this message thanking my for completing my appointment, when I never had an appointment or spoke with anyone. If I did, I would have expressed how disappointed I am with Futurhealth not listening to its clients and it is very clear that your company is very non communicative with each other as my dosage has not changed even after SEVERAL CONVERSATIONS EXPRESSING MY CONCERNS! I will be looking elsewhere for a better company that will fulfill my needs.
August 12, 2026
Unprompted review
Reply from Futurhealth
Hi Debbie, we’re sorry for the frustration and confusion this experience has caused, and we take your concerns seriously. We also apologize for the confusion surrounding the message you received regarding a completed appointment.
We do want to clarify that dosage changes must be reviewed and prescribed by a licensed provider and cannot be made directly by our support team. If you would like to discuss a dosage increase or other changes to your treatment, please schedule an appointment with your provider through your online portal. During that appointment, you can discuss your concerns and whether a dosage adjustment is appropriate for you.
We understand how important clear communication is throughout this process and appreciate you bringing your experience to our attention.
Everything was done Excellently to help me get Started.
Everything was done very well from the Computer Information and Check in to the Amazing Clinician that I had an appointment with. She was friendly, professional and so informative. I am very comfortable and confident in moving forward with this fantastic company.
August 6, 2026
Unprompted review
Reply from Futurhealth
Hi Darcy,
Thank you so much for sharing this! We are thrilled to hear your experience has been everything it should be. Our clinicians truly care about making you feel informed and comfortable, so it means the world to know that came through. We're just as excited to have you moving forward with us, and we're here for you every step of the way!
The rating is bogus don't pay any…
The rating is bogus don't pay any attention to the ratings check the complaints and reviews that's been filed with the BBB it's over 1,700 complaints filed of charging accounts without approval not receiving medication please do your homework on this company prior to doing any business with them !!!!!!
June 14, 2026
Unprompted review
Reply from Futurhealth
Hi Victor. We take concerns like this seriously and would like the opportunity to better understand yours. If you've had an account with FuturHealth, please reach out to us through chat.fh.co or call us at 888-258-2996 so we can review your experience and assist you directly.
Reply from Futurhealth
Thank you for taking the time to share your experience, Charles! We're glad to hear you found the process simple and informative. We appreciate your feedback and thank you for choosing FuturHealth!
Convenience
July 22, 2026
Unprompted review
Reply from Futurhealth
Thank you for your kind review, Laurie! We're happy to hear the convenience of the experience stood out to you. We appreciate your support!
I was not there nor have I seen this…Doctor!!!
I was not there nor have I seen this doctor and I like to know why I’m getting this message who has used my credit card I have now put a block on it and you guys are not checking IDs at all because whoever saw you was not Shawna K Bruninga born in 64
July 15, 2026
Unprompted review
Reply from Futurhealth
Hi Shawna, we're sorry to hear about your experience. We take concerns like this seriously and would like the opportunity to review the information you've received to determine whether it is related to FuturHealth. For your privacy and security, please contact our Support Team via chat at chat.fh.co or by calling 888-258-2996 so we can assist you further.
Reply from Futurhealth
Hi Camilla, thank you for your kind words! We're so glad your experience met your expectations. We appreciate you taking the time to share your feedback and are grateful to have you as part of the FuturHealth community. Wishing you continued success on your journey! 💜
Future health "scam"
If there was any stars lower than a one, that's what I would give future health. Be very careful with these people. They are a scam. They want to charge you for the medicine. Then, they charge you a 62.99 membership fee just to use their ridiculous app, which it takes forever to get somebody to call you back on. If you don't call them and tell them you don't wanna use them anymore, they will continue to charge you 62.99 every month. Even when they see, and know,you're not using them. They expect you to call them to cancel, but when you call for a problem to get resolved, they don't even have the balls or the nerve to pick up the phone and call you back.They send everything through email. Because they have things to hide. FUTURE HEALTH IS A SCAM, DO NOT USE THEM
July 31, 2025
Unprompted review
Reply from Futurhealth
Hi Sam, we're sorry to hear your experience didn't meet your expectations. We understand how frustrating billing concerns can be. If there's anything that still needs attention, please reach out through the in-app chat or call our Support Team at 888-258-2996 so we can review your account and assist further.
Difficult to manage the site and get an…
Difficult to manage the site and get an order placed
July 5, 2026
Unprompted review
Reply from Futurhealth
Hi Karen, thank you for your feedback. We understand how frustrating it can be when getting started isn't as easy as expected. If you'd still like assistance, our team would be happy to help guide you through the process.
📞 888-258-2996
💬 chat.fh.co
An unauthorized charge to my account
An unauthorized charge to my account . I have been Inactive for many months and do not plan to activate. This is considered fraud and will be reported
July 4, 2026
Unprompted review
Reply from Futurhealth
Hi Nancy, thank you for bringing this to our attention. We understand your concern and would like the opportunity to review your account with you. Please contact our team so we can investigate your concerns and provide additional assistance.
📞 888-258-2996
💬 chat.fh.co
I know I need help
July 4, 2026
Unprompted review
Reply from Futurhealth
Hi Mary, thank you for your review. Acknowledging you're ready for help is a big first step. When you're ready, you can explore your options by taking our online assessment:
fh.co
📞 888-258-2996
💬 chat.fh.co
Opportunity to provide feedback. Timely processing.
Opportunity to provide feedback. Timely
July 1, 2026
Unprompted review
Reply from Futurhealth
Hi Lucy, thank you for taking the time to leave us a review! We appreciate your feedback and are glad to hear you had a timely experience. Thank you for choosing FuturHealth!
If you ever have any questions, our Support Team is here to help.
📞 888-258-2996
💬 chat.fh.co
I have reseived mulitple calls from RX…
I have reseived mulitple calls from RX Pros workign on a refund, nothing resolved and nobody has ever followed up, different perosn every time. I cancelled my renewal MAY 6, received confirmation cancelled. I advsied May 6 leaving for Italy for months and to please cancel and do not charge my account and send meds, well they charged my account and the meds are sitting at my door, ruined. PLease refund my money and do not send any more meds. PLEASE DO IT CORRECTLY. STOP. Please call me, refund my money and do not send any more meds. I am not home.
July 1, 2026
Unprompted review
Reply from Futurhealth
Hi Derrick, we appreciate you sharing your experience. We realize this has been a difficult situation, and we understand your frustration. We'd like the opportunity to take another look at your concerns. Please reach out to our Support Team so we can review your account and help you work toward a resolution.
📞 888-258-2996
💬 chat.fh.co
Delivered to shaded area of front porch
June 20, 2026
Unprompted review
Reply from Futurhealth
Thank you for letting us know. We’re glad your order was delivered safely to the shaded area of your front porch. If you ever have questions or need help with anything, we’re here for you at (831) 900‑4723 or through our live chat on fh.co.
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