FuturumShop Reviews 

Of course, I don't have to praise SRAM products. But as for the store, a bit too long delivery time

You can always count on a good service, no surprises, and that gives me confidence and trust when ordering.

Very satisfied with the customer support.

Fast and prompt! Top tier!

A really great customerservice. A product bought more than 2 years ago , broke down. I send it in for jugdement and within 4 weeks a got a brand set of garmin xc 210 pedals. Duper grat job guys

Perfect!! Huge choice of products with excellent prices. Delivery next day. 👌

Very good shop, fast delivery, good prices. All great

Excellent products, customer service and delivery. A very satisfying customer experience.

Defecte lamp (garantie claim na 7 maanden) direct dag later vervangen voor nieuw exemplaar.

altijd goede degelijke spullen en snel in huis voor een mooie prijs. deze keer was het een hide my bell die ze in alle soorten beschikbaar hebben. Ook Quad Lock artikelen die lastig te krijgen zijn in Nederlandse fietsenwinkels in het assortiment.

Easy ordering, good price, super fast delivery. Always good advise on the products that the company sells..

Good bike shop as an alternative to bike24 or bikedisconut. quite fast delivery

Futurum is simply my first choice. Products are of high quality, shipping is super fast and customer support is simply awesome.

After service when returning a product and being customer friendly are a problem. Be careful when returning products to Futurumshop within 30 days they will be very strict and will not return your money / or only part of your money if there is a light scratch on the product or you openend the box. I have a bad experience and stopped my account. The return service with Amazon is way more flexible and customer friendly. With Amazon the customer is king. With Futurumshop they themselves are the king.

Very competitive prices with a great delivery service and customer service was also very helpful and quick to respond. I would 100% recommend.

Always perfect service, fast shipping.

Good assortment, always good prices. No issues with order return or warranty.

When I ordered 2 tires, the promised delivery date was ‘tomorrow in house’, then after ordering I got a note that it was 2-6 days, then another note saying it was 15 weeks. I was asked to login and choose from 3 other options, cancel was not an option. When I started chatting with support, it was a negative/unpleasant experience, boilerplate apologies across the board, not an attempt to resolve their mistake (I do not believe they even cared about my issue). I asked for a manager who after some discussion offered a silly rebate to keep me as a customer, not really understanding that they had already lost a good customer. I returned everything I had ordered and they did refund me. Don’t sell something you don’t have in stock/can’t get quickly and then try to force some other product to the customer. Blaming the supplier is also not a good idea.

Trusted services with high delivery speed!!