For me, it is great because it follows up on the market instantly. But I cannot stay all the moment responding your calls. Lastly I do not receive any answer despite I have asked to withdraw my assets... See more
Company replied
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See what reviewers are saying
An enjoyable app for trading. It has a simple logic for trading a specific amount, without any confusing lots. You set the amount, multiplier, sl, tp, and you're ready to go. The trading conditions... See more
Company replied
If you trade with Libertex, you will face severe mental stress and emotional pressure. They play with your trust, ignore your withdrawal requests, and leave you completely frustrated. Instead of... See more
Company replied
Studying now, almost couple of months being here, you do great job, i liked your platform by five stars, it's maximal effort from me you doing really well. Do it such as well as you doing, thanks for... See more
Company replied
Company details
Written by the company
Operating since 1997, Libertex Group is a trusted international brand with nearly 28 years of experience in the financial markets and online trading. Serving millions of clients across more than 110 countries, Libertex offers a wide range of high-speed, cutting-edge platforms for trading CFDs on Forex, commodities, indices, ETFs, crypto, and more. Investors can also access commission-free investments in real stocks. Over the years, the Libertex Group has grown into a diverse ecosystem of companies and has received more than 40 prestigious international awards — including “Most Trusted Broker LATAM” and “Best Trading Platform”. At Libertex, we focus on delivering a secure, engaging, and innovative trading experience, building long-term relationships based on transparency and performance.
Contact info
St. Vincent and the Grenadines, St. Vincent & Grenadines
- +52 55 4170 8418
- support@libertex.org
- libertex.org
3.8
Great
4K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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For me
For me, it is great because it follows up on the market instantly. But I cannot stay all the moment responding your calls. Lastly I do not receive any answer despite I have asked to withdraw my assets
April 24, 2026
Unprompted review
Reply from Libertex
Dear Carlos:
Thank you for sharing your experience, we appreciate your positive view on the platform’s real-time market tracking, and we also understand your concern about not being able to respond to calls at all times and the delay you experienced regarding your withdrawal request. Please note that withdrawal processes may require additional verification steps and processing time depending on the account status and compliance checks, and we would be glad to review your specific case in detail to help clarify the situation. Could you please let us know what we are missing or what would need to be improved so we can better meet your expectations and earn your 5 stars?
Contact us at care@help.libertex.org or visit www.libertex.org
Libertex Team
I am Sabnam Khatoon
I am Sabnam Khatoon, and I am sharing my experience with Libertax so others stay aware.
It has been over 45 days, and my funds of $600 are still being held without any clear resolution. I was repeatedly asked to provide proof of source of funds. As a housewife, I have already submitted my savings bank account statement, which clearly reflects my financial activity. Despite this, I continue to receive the same repetitive emails asking for “source of funds” again and again, as if my previous submissions are being ignored.
This kind of loop communication is frustrating and unprofessional. It feels less like a compliance check and more like unnecessary delay tactics. Holding a client’s money without proper justification not only creates stress but also damages trust completely.
Financial platforms should understand that not every client has complex income structures. Savings accounts are valid, and customers deserve to be treated with respect and clarity. Instead, I am being made to prove the same thing repeatedly without any progress.
If my issue is not resolved soon, I will be forced to escalate this matter further through regulatory complaints and public platforms. Blocking client funds like this is not just poor service—it raises serious concerns about reliability and transparency.
I strongly urge Libertax to review my case properly, stop the repetitive requests, and release my funds immediately.
To anyone considering using this platform: be cautious and ensure you fully understand their withdrawal and verification process before depositing your money.
February 26, 2026
Unprompted review
Reply from Libertex
Dear Sabnam Khatoon:
We sincerely regret the frustration you have experienced. Please note that verification procedures, including proof of source of funds, are mandatory for any broker, as they are essential to ensure the security of both clients and the company, as well as to comply with financial regulations. We understand your concern and would like to review your case in detail; therefore, we kindly ask you to provide us with more information about your situation so we can determine what may have delayed the verification of your account and the review of the documents you have already submitted. Please share your account number along with screenshots or copies of the documents sent, so we can carry out a proper investigation and assist you as quickly as possible. Contact us at care@help.libertex.org or visit www.libertex.org
Equipo de Libertex
Reply from Libertex
Dear Juan Pablo:
Thank you for your kind feedback. We are pleased to know you are satisfied with the service and will continue working to provide you with a positive experience. Contact us at care@help.libertex.org
or visit www.libertex.org
Libertex Team
The best app ever
April 1, 2026
Unprompted review
Reply from Libertex
Dear Joaquin,
thank you for your 5 star review. If you ever need assistance or have any questions, please contact us at support@help.libertex.org
Libertex Team
My account number is 581501391
My account number is 581501391. I deposited $9,000 on February 5, 2026, to trade commodities such as gold, engaging in entirely manual trading. During a significant market trend, my account achieved profits, and all trading activities were fully compliant and legal. However, when I attempted to withdraw funds, I faced unjustified obstruction. The company froze my trading privileges under the pretext of review, which lasted for two months without any resolution. Throughout this period, they repeatedly cited non-compliance as the reason, demanding various wealth source proofs, thereby infringing on my privacy rights. Despite my active cooperation in providing the required documents, the review process remained extremely slow. When I contacted customer service, they gave me no clear timeline, leaving my funds unable to be withdrawn.
February 5, 2026
Unprompted review
Reply from Libertex
Dear Huang Yijie:
We are very sorry to hear about the situation you have described and understand your concern. In order to thoroughly review your case and initiate a formal investigation, we kindly ask you to provide all relevant information: your full name, account number, the exact documents requested for your withdrawal, and the method you are using to process it. Please keep in mind that withdrawals involve a mandatory verification process, which, if not completed correctly, can take longer than usual; this includes more thorough checks to protect your funds and prevent fraud. By sending us all your details, we can identify who is handling your case and ensure that you receive direct and continuous support through this channel to resolve your situation properly. Contact us at care@help.libertex.org or visit www.libertex.org
Libertex Team
This company is ok but can mislead you.
First of, this is NOT a negative review per se, but I will address some factors to be aware of when dealing with this broker.
1- LIBERTEX IN-APP TRADING
- The commissions are too high. You have not only commissions but high spreads too.
Some assets have a cost of open of over 1%, especially cryptos. This is insane.
- They have a multiplier system which gamify the trading experience. This is done on purpose to trap inexperienced traders who will ignore fees and commissions that are calculated on the nominal positions.
Example: BTC market price is $68000, spread is $14 and commissions are -0.1% of NOMINAL position size meaning to open a position you will be -0.12% the margin X leverage. Say $100 margin on a 100X multiplier is a 10K position, you would be already -$12 in the red for just opening the position, meaning -12% of your account got eaten up by fees, just like that... Now imagine the other assets that have a cost of over -1%!!
- You need to deposit at least $20 to use multiplier above 5X.
2- CRYPTO "MINER"
- Every 4 hours, you can start the miner by completing a CAPTCHA puzzle. This is the same system used by pseudocryptomining websites where you buy a virtual "miner" and get rewards periodically.
All good but it takes forever to make anything from it and when you do withdraw from the "miner" it is only a bonus to trade on, guess what?... The multiplier system!
- They use the Miner idea to incite you into depositing funds (which they aggressively push, there is ALWAYS a pop-up or notification "advising" you to deposit) by doubling the running time of the miner to 8 hours instead of 4.
- Below the "miner", they have a ranking system which determined how much you get from the mining per day/week/month. It is based on your trading volume ONLY on CRYPTOS via, ,you guessed it, the MULTIPLIER system...
Now, pay attention to this: If your trading volume is below $400K in the last 30 days, you get only $0.5 per day (around 10 bucks per month if you start the miner every 4hours for 30 days, which is impossible unless you skip sleep)
Granted that they count the nominal value of your trades, not just the margin but the position size X2 (open and close count as 2 orders) but still you gotta pay the fees.
Volume above $400k get around $2 per day ($50 per month in bonus from the miner).
It goes up to $50 millions in trading volume which grants around $350 per day from the miner.
Now, ask yourself, how do you get $400K in trading volume?
This is the example they provide lol:
"How to calculate trading
volume
Imagine that you've completed a trade
(opened and closed it, i.e., 2
transactions) for $1000 with a 100
multiplier.
Trading volume:
US$1,000x 100x2=US$200,000
Note: Trade volume is calculated using
only trades involving cryptocurrencies
from the past 30 days"
Sounds simple, right?
WHAT ABOUT THE FEES?!
They purposely avoid mentioning the fees this will cost you because they know it will be OVER 4 times what you get in bonus from the miner if you were to be consistent with it!
Here's the math
$1000X100= position of $100000
The fees on BTC alone are 0.12% of that which are $120.
Now, imagine you do that twice, you pay $240 in fees and get a trading volume of $400000. Cool, how much do you get on the miner after 30 days of starting it every 8hours? $50 only! And you can only use it to trade.
You pay $240 for $50 in bonus...hmmmm, awesome deal!
3- AGGRESSIVE SALES TACTICS
- Emotional manipulation via constant notifications.
This is crazy, they will disguise it behind information/news notifications and always finish the message with something like "We recommend you deposit $500...".
They will send signals and tell you you can make money on them if you deposit.
- Bonus = Deposit more!
There is always a promise of a matching bonus or some benefits ONLY if you deposit a certain amount.
- Their offers are deliberately confusing.
They will promise shares if you deposit a certain amount, but you guessed it, there is a catch!
4- METATRADER? RUN
- You thought their in-app trading cost was high? Well, MT4/5 is worst.
5- LIBERTEX STOCK/INVESTING
That's the only positive thing I can say about this company. The new Libertex Portfolio is actually ok.
They claim it to be commission-less and spread-less. That's not the case, I have seen some minimal cost buying stocks there but it's forgivable compared to other brokers.
VERDICT: Do only investing with them, no trading. The "miner" is a waste of time, a fly-catcher. Unless you're very good trading and can use the initial $5 bonus to generate more funds to trade, which is highly unlikely. Possible, but unlikely.
March 24, 2026
Unprompted review
Reply from Libertex
Dear Customer:
Thank you for your detailed feedback; we truly appreciate the opportunity to address each of your concerns clearly and individually.
(1) In app trading costs: Spreads and commissions vary depending on market conditions, liquidity, and asset volatility, particularly in cryptocurrencies. All fees are transparently displayed before opening any position. The multiplier is a tool designed to provide flexibility in capital management, and when used with proper knowledge and risk control, it can be beneficial rather than detrimental.
(2) Multiplier system: The multiplier itself does not generate losses; results depend on how it is used. Understanding nominal exposure, leverage, and risk management is essential. This is why trading education plays a key role experienced traders use these tools strategically to align with market trends.
(3) Crypto Miner: This feature is intended as an additional bonus and incentive, not as a primary source of income. It is designed to complement trading activity and provide users with extra opportunities, but it should not be viewed as a standalone profit mechanism.
(4) Fees vs. volume analysis: While your calculations focus on costs, they do not fully consider strategic trading approaches. Many users focus on market opportunities, volatility, and timing, which can offset costs when applied with effective strategies and proper market analysis.
(5) Notifications and communication: Notifications are designed to inform users about market movements and opportunities. Our advisors provide guidance and support, but they do not obligate or pressure users to deposit or trade. All financial decisions remain entirely with the user.
(6) Bonuses and promotions: These are optional and designed to enhance trading potential. Their conditions are clearly explained, and they serve as additional tools that users can choose to take advantage of according to their preferences.
(7) MetaTrader platforms: MT4 and MT5 are internationally recognized platforms that offer advanced analytical tools for users seeking a more technical trading experience. Their complexity reflects their professional-grade capabilities.
(8) Overall perspective: We respect your opinion; however, it may not fully reflect the experience of many users who benefit from education, disciplined strategies, and proper use of available tools. Trading involves risk, and understanding this is fundamental to achieving better results over time.
We would like to review your case in detail and provide you with a clearer perspective. Please share your account details and more information about your experience so we can investigate your operations thoroughly. We also invite you to contact us to discover additional benefits and educational resources that you may not yet have explored. Contact us in care@help.libertex.org or visit www.libertex.org
Libertex Team
its great libertx
March 19, 2026
Unprompted review
Reply from Libertex
Dear Fausto:
Thank you for your positive feedback! We're glad you're enjoying your experience with Libertex. If you ever need assistance, we're here to help. Contact us at care@help.libertex.org or visit www.libertex.org
Libertex Team
Reply from Libertex
Dear Tago,
Thank you for your 5 star review! If you have any questions or need assistance, please contact us at support@help.libertex.org
Libertex Team
Hi, thank you
March 3, 2026
Unprompted review
Reply from Libertex
Dear MURODIL,
Thank you for your 5-star review!
If you ever need assistance or have any questions, please contact us at care@help.libertex.com.
Reply from Libertex
Dear Kairat!
We really appreciate your positive review! If you have any questions, please feel free to contact us anytime via email care@help.fxclub.org
Best wishes, ForexClub team
Many years of experience in work with…
Many years of experience in work with this company , very low spreads
May 7, 2025
Unprompted review
Reply from Libertex
Dear Vladyslav!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. If you have any questions, please feel free to contact us via email care@help.fxclub.org. We're here for you anytime!
Kind regards, ForexClub team
Reply from Libertex
Thank you for sharing your journey with us Jair.
We are glad to be part of your path and will continue working to provide you with a reliable and user-friendly trading experience. Contact us at care@help.libertex.org or visit www.libertex.org
Libertex Team
no caigan en eso brokers de ladrones en…
no caigan en eso brokers de ladrones en particular cuidado al estafador rafael no entren en eso broker de gente malas sin una septa maléfica
February 17, 2026
Unprompted review
Reply from Libertex
Estimado Cliente:
Lamentamos que haya tenido una percepción negativa. Queremos aclarar que Libertex no es un broker de estafadores ni realizamos prácticas fraudulentas; contamos con más de 27 años en el mercado ofreciendo servicios financieros confiables y regulados. Nuestros asesores tienen como función orientar y apoyar a los usuarios, pero en ningún caso obligan ni presionan a invertir, y las decisiones de inversión son siempre responsabilidad de cada persona. Es importante recordar que el trading conlleva riesgos, por lo que recomendamos informarse y operar con precaución. Para poder investigar su caso y aclarar cualquier situación, le pedimos que nos proporcione todos sus datos y más detalles sobre lo sucedido, de manera que podamos revisarlo de forma completa y ofrecerle la asistencia necesaria. Contáctenos en care@help.libertex.org o visite www.libertex.org
Equipo de Libertex
Easy to understand if you new to stock…
Easy to understand if you new to stock trading and investments
February 12, 2026
Unprompted review
Reply from Libertex
Dear Klynton:
We are glad to hear that the Libertex app provides clear and easy to understand guidance for those new to stock trading and investments; our goal is to make the learning and trading process as straightforward and supportive as possible. Contact us at care@help.libertex.org or visit www.libertex.org
Libertex Team
This app is can be help poeples because…
This app is can be help poeples because you can more search a lot of thing
February 10, 2026
Unprompted review
Reply from Libertex
Dear Komil!
We really appreciate your positive review! If you have any questions, please feel free to contact us anytime via email care@help.fxclub.org
Best wishes, ForexClub team
I am a new trader
February 6, 2026
Unprompted review
Reply from Libertex
Dear Customer:
Thank you for your comment; as a new trader, we would be happy to connect you with an advisor who can give you a complete walkthrough of the platform and explain step by step how it works, so please share your contact details with us to ensure the advisor can support you and provide the guidance you deserve, contact us at care@help.libertex.org
Libertex Team
Very nice platform
February 4, 2026
Unprompted review
Reply from Libertex
Dear Customer:
Thank you for your feedback. We are glad to hear that you find the Libertex platform very useful, and we are committed to providing you with continuous support for a smooth and reliable trading experience.
Equipo de Libertex
Thank you bro
January 31, 2026
Unprompted review
Reply from Libertex
Hello!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!
Kind regards, ForexClub team
The worst experience of my life
The worst experience of my life, deposited $100 from my virtual wallet and never got it, i sent an email and all they said was to have patience
January 19, 2026
Unprompted review
Reply from Libertex
Dear Customer:
We are sorry to hear about your experience and understand your concern. To review what happened with your deposit, please provide more details such as the deposit method used, the transaction date, screenshots, and your Libertex account number, so we can properly verify the information and assist you with your case.
Contact us at care@help.libertex.org or visit www.libertex.org
Libertex Team
Only work with your own money and only with money you can afford to lose.
I've only been on this platform for a week, and so far I'm satisfied, the platform is easy to navigate and work on, there are convenient ways to top up your account, regarding withdrawals I don't know yet,
January 14, 2026
Unprompted review
Reply from Libertex
Dear Bully:
Thank you for sharing your experience. It is positive to know that you find the platform easy to navigate, with convenient deposit options, and that your experience so far has been satisfactory, while keeping in mind the importance of trading only with funds you can afford to lose. Contact us at care@help.libertex.org or visit www.libertex.org
Libertex Team
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