Excellent service from Fyly
Excellent service from Nickolas! I booked the boat ‘Blue Argo,’ built in 2026, and it was in excellent conditio

Reply from Fyly
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Excellent service from Nickolas! I booked the boat ‘Blue Argo,’ built in 2026, and it was in excellent conditio

Reply from Fyly
What shal i say,
Booking was perfect,
The boat Ionian Blue is great ( we booked it again)
Thecheck in was efficient,.the technical support was great and at no delay,
The check out was efficient ,
FYLY IS A GRAET COMPANY

Reply from Fyly
Terrible experience. Luxury catamaran with added rats for that special experience. Dirty cushions, broken aircon, broken doors, broken auto pilot and a generator not sound insulated making the forward cabins unusable.
The rodents appeared 24 hours after departing and we never went to a port so absolutely were on board before we left and we were in contact with your guy on the ground every day so complete rubbish you only knew 24 hour before finish.

Reply from Fyly
Too late we realised that our charter was from FYLY Yachting. Had we seen their reviews before we would have cancelled the trip and gone elsewhere. Anchor Yachting / Helm, the London company we booked through, only told us it was FYLY with their final collection details.
We paid £120 extra for early collection and were disappointed when the boat wasn’t ready. We then got a rushed and sloppy handover. We had booked Blue Moon 1 but we were actually given Blue Moon 2. A boat with too many faults to list here. We didn’t know it at the time but a portent of the horrible things to come.
Unprecedented storms meant we had to cut our holiday short and we complied with FYLY’s request to return the boat to the marina on Thursday, a day early. The marina staff helped us to a berth and then gave us strict instructions not to move because the weather was so bad with 40 knot plus winds.
We reported our arrival to FYLY who told us we had to go to the fuel berth. We explained we had been forbidden to move and we could see the fuel truck filling up boats on the Breakwater where we were. FYLY told us the fuel truck wasn’t available and their local manager sent an aggressive message asking us why we were not complying with the checkout procedure and that they would report us to the Port Police! We were not actually due back for another 24 hours!
They agreed to come and do the handover at 11am on Friday morning. No one showed up. We chased them multiple times and at 2pm having had no response we decided to go for lunch in Lavrion. It was after all, the last day of our holiday. We then got several even more aggressive messages stating we have to return immediately to the boat and more threats of reporting us to the Port Police! We were still not contractually due back for another 4 hours! We cut our lunch short and got back to the boat by 4pm. We got refuelled from the truck by 5pm so we clearly complied with all our obligations.
The local manager was really unpleasant and despatched three men to do the handover checks. In my opinion these men looked and behaved like thugs. They shouted at a member of our party and went over the boat clearly trying to maximise the chance of us losing our deposit. It was the most horrible experience!
I contacted Helm / Anchor yachting in London who did their best to help but the advice was to get out of the situation before FYLY turned really nasty! So that’s what we did. I don’t care about losing our deposit it was worth it to be away from FYLY.
So my advice is avoid FYLY at all costs. Based on our experience you are likely to have a horrible experience with them. The local staff are an unpleasant, disorganised sloppy shambles and as for their boats…

Reply from Fyly
We had a dreadful 3 week bareboat charter experience with Fyly, the worst we've had in over 20 years of charter all over the world.
The new FP44 (Blue Argo) we were on had many many issues (not Fyly's fault as the boat was a new arrival from the France builder 2 months prior) but what I fault them for was that they were aware of almost all of the issues before we stepped aboard and should have offered us an alternative right away given the gravity of the problems.
Sailing during strong Meltemi storms with an onboard computer that was broken meant I did not have any idea how much fuel or water or battery levels we had left on board - a dangerous and unnerving situation for the entire trip.
The support from the base in Paros - which is not Fyly managed but outsourced to a company that manages many other charter companies' boats and is completely overwhelmed by the 25 boats under their care - was terrible and at the end of our 3 week charter they were actually laughing, saying it was as if we were owners rathwr than charterers with the amount of trouble shooting and repairs we had to do ourselves.
After we left the boat, Fyly did not reach out once to apologize or offer any form of compensation for this ruined and very expensive family holiday which is why I am now writing this review.
The company should be truly ashamed of their service

Reply from Fyly
Extremely disorganised charter company, which assigned us a rude and arrogant skipper who ultimately ruined our holiday. Despite clearly communicating our desire to sail north of Kos, he took us south without any discussion or involvement in the planning. Throughout the trip, he made unilateral decisions, showing no interest in engaging with us or considering our preferences. It became evident that his priority was spending time in ports with his friends rather than allowing us to enjoy swimming and exploring the beautiful surroundings — which was the main purpose of our holiday.
There were also serious health and safety issues, including a gas leak on board, which we had to resolve ourselves as he was unable to handle it appropriately. However, the most frustrating aspect was his dismissive, rude, and selfish behaviour, as well as his complete failure to understand or care about the kind of experience we were looking for. We strongly advise avoiding this charter company — not only because of the skipper’s unacceptable conduct but also due to how poorly the company has handled our complaint. We are now in the process of taking formal action against them.

Reply from Fyly
Yioupi is an amazing captain!! Her knowledge, skill, and confidence on the water was so much fun to experience! When we do this trip again, we will definitely request her! Thank you Fyly for providing us with such a great, experienced captain! She’s a badass captain! Yioupi, we all miss you already! XO

Reply from Fyly
Incredibly well looked after yacht. I chartered probably somewhere around 50+ yachts over last 10 years but this yacht (Zen - Lagoon46). Was one of the most well looked after yachts I’ve chartered. Also very smooth process and great team!

Reply from Fyly
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