Fyxer Reviews 667

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 652 reviews, reviewers had a great experience with this company. Many customers find the AI assistant to be a smart and practical tool that significantly reduces email overload, saving them hours each week and improving their workflow. People are particularly impressed with how the draft replies improve over time, matching their personal writing style and making responses quicker and more thoughtful. The product is praised for its ability to categorize emails, generate accurate meeting minutes and action points, and keep users organized, leading to a cleaner inbox and increased efficiency. However, some people were dissatisfied with the service, noting issues with email categorization leading to missed messages and difficulties in finding handled emails due to automatic filing. A few other people also felt that the AI-generated drafts were not always useful, sometimes creating unnecessary responses or not aligning with their intended message, and some experienced difficulties with customer support.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the tool to be a significant... See more

Response time

Consumers find response times to be positive, with many reporting faster email responses and significant time... See more

Product

Customers had positive experiences with the product, with many expressing that it is a great tool that saves... See more

Service

People report ambiguous experiences with service, with some customers expressing satisfaction, highlighting... See more

Artificial intelligence

Reviewers mention positive feedback about artificial intelligence, with many finding it to be a game-changer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Saved me several hours per week in drafting emails, which got better over time as the program learned from my style. The categorisation of emails could have been better. The main concern I had with us... See more

Company replied

Rated 5 out of 5 stars

This tool is as advertised. My inbox has never been cleaner, and the note-taking feature for my calls has kept me more organized than ever. Layer in the pre-drafted messages and the AI chat for meetin... See more

Company replied

Rated 5 out of 5 stars

The email categorization is awesome and works so much better than filters. It understands and sorts using the context of the email. When someone expects a response, Fyxer has already typed up a draf... See more

Company replied

Rated 5 out of 5 stars

With an inbox that sometimes reaches 150 emails a day, Fyxer truly makes a difference. All messages are neatly categorized, and draft replies are prepared and ready for review. I also no longer need t... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Software Company

About Fyxer

Written by the company

Fyxer is your intelligent digital assistant, built to save you time, reduce inbox stress, and keep you focused on what matters most. If you're spending hours each day sorting through emails, drafting replies, or juggling meeting logistics - Fyxer takes care of all that, quietly working behind the scenes to simplify your workflow.

What can Fyxer do for you?
- Smart Email Categorization to instantly organize your inbox
- Draft Replies in Your Voice so you never have to start from scratch
- Meeting Summaries with automatic follow-ups inside your inbox
- Smart Scheduling Link to eliminate back-and-forth coordination

Fyxer learns from how you write, what matters to you, and how you manage your day - and gets better the more you use it. It integrates directly into your existing Gmail or Outlook inbox, so there's no need to switch apps or learn a new system.

You’ll also get helpful onboarding, fast support, and a team that actually listens to feedback. Fyxer is here to make your workday smoother, saving you an hour a day one email at a time.

The Fyxer promise

Written by the company

We’re here to save you an hour a day, every day.
Fyxer is built to save you time, and we back that with real, human support. We listen, we improve, and we care about getting it right for you. We know that trust is earned - so we take every piece of feedback seriously and always aim to respond with transparency, empathy, and speed. Our mission is to make your life a little easier every day.

Contact info

4.1

Great

TrustScore 4 out of 5

667 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

i like the way it sorts and puts the…

i like the way it sorts and puts the emails in folders but don't like the way it limits the folders with no customization

May 25, 2026
Fyxer logo

Reply from Fyxer

Hi Curtis,

Glad the sorting is landing well! The customization feedback is noted - it's something we're actively working on. If you'd like to share more detail on what you'd want to configure, we'd love to hear it at support@fyxer.com

Fyxer

Rated 5 out of 5 stars

Very happy!

Easy to use, reliable, and a valuable addition to our daily operations.

June 1, 2026
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Reply from Fyxer

Hi Beau,

Thank you - reliable and valuable is exactly what we want to be. Glad it's making a difference day to day.

Fyxer

Rated 5 out of 5 stars

Keeps me organized and proactive.

This tool is as advertised. My inbox has never been cleaner, and the note-taking feature for my calls has kept me more organized than ever. Layer in the pre-drafted messages and the AI chat for meetings, and you've got a winning product.

May 29, 2026
Unprompted review
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Reply from Fyxer

Hi A.J.,

This is great to hear - a clean inbox, organized notes and time saved on drafts is exactly the combination we're going for. Thanks for taking the time to share this!

Fyxer

Rated 5 out of 5 stars

Love this tool in my outlook

Love this tool in my outlook, it categorise, and prepare drafts on my email.
I use a different notetaker as i found that better for my usage.
In facilitating calls and follow ups.

May 15, 2026
Unprompted review
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Reply from Fyxer

Hi Rob,

Really glad Fyxer is working well for your Outlook inbox - the categorization and drafts are exactly what we're here for. Appreciate the honest feedback on the notetaker too, always useful to hear.

Fyxer

Rated 5 out of 5 stars

I love Fyxer

I love Fyxer - the auto responder and email scheduler saves me SO much time

May 28, 2026
Unprompted review
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Reply from Fyxer

Hi Robbie,

Great to hear! Thank you for leaving us a review, much appreciated.

Fyxer

Rated 5 out of 5 stars

Fantastic

Fantastic
I can not reccommend enough when i am having a bad day and just cant think to create an email i highlight and you help me write and i look really good too....
It is so quick easy to use and takes me working day in control before i even start
Thank you

May 18, 2026
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Reply from Fyxer

Hi Joanne,

We love to hear it. Thank you for the kinds words. Glad to hear Fyxer is making your email (and life) a lot easier!

Fyxer

Rated 5 out of 5 stars

It has helped me get through email…

It has helped me get through email traffic. Thanks

May 18, 2026
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Reply from Fyxer

Thanks so much for taking the time to leave a review, we're happy to hear Fyxer is helping you with your day-to-day email admin.

Fyxer

Rated 1 out of 5 stars

Fyxer AI has some potential but uses…

Fyxer AI has some potential but uses predatorial billing practices. And I’m going to show confirmation of this. I attempted to log my Outlook into this and I have multiple emails there. Even though I’m logging in with one email to Fyxer they signed me up for three seats and charged me $1400

Then on another page, I have my clear $50 a month charge. I would steer away from this company because if they let this accident happen if I didn’t pick up on it, they would’ve stole $1500 from me.

you then flagged my comment for defamatory content, if you would like I will send you the screenshot where you charged me for three seats on one email, totaling over $1400. This is factual how is that defamatory? Fix your system don’t try to delete the evidence that you messed up and tried to take advantage of somebody

May 22, 2026
Unprompted review
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Reply from Fyxer

Hi Jason,

we're really sorry for the confusion and stress this caused. As our team has explained over email support, a full refund has been issued and your current plan is unaffected. We understand this experience shook your trust in us and we take that seriously.

Fyxer

Rated 5 out of 5 stars

I love all aspects of the service

I love all aspects of the service. The only issue I sometimes run into is finding a message that's been handled because of the automatic filing. But I always get there. There are so many positives: help with email admin and keeping track of priorities. And the transcription of meetings is excellent too.

May 18, 2026
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Reply from Fyxer

Hi Jonathan,

This is great to hear - thank you! We appreciate you sticking with it. Glad the email admin, priorities and meeting transcriptions are all landing well for you.

Fyxer

Rated 5 out of 5 stars

easy to use

easy to use, integrated in minutes. I would definitely recommend just for the email drafting alone.

May 18, 2026
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Reply from Fyxer

Hi Sandy,

Love to hear it - quick setup and great drafts are exactly what we're going for. Thanks for the recommendation!

Fyxer

Rated 5 out of 5 stars

excellent customer and great product

excellent customer and great product, helps alot with email sorting

May 21, 2026
Unprompted review
Fyxer logo

Reply from Fyxer

Hi Ricci,

Thank you - so glad Fyxer is making a difference with your inbox! We appreciate you taking the time to share this.

Fyxer

Rated 5 out of 5 stars

Great Inbox Time Saver

Love the product it saved me a lot of time. I was sad to see the free trial go. Debating on signing up for the paid version

May 11, 2026
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Reply from Fyxer

Hi Bradley,

So glad it's been saving you time! We'd love to have you on board - if you have any questions about the paid plan before deciding, drop us a line at support@fyxer.com and we'll help you figure out if it's the right fit.

Fyxer

Rated 3 out of 5 stars

Wish fyxer could split the meeting…

Wish fyxer could split the meeting stuff from the inbox stuff. (and charge accordingly)
Inbox stuff is useless. While the Afrikaans meeting transcriptions add a lot of value.

May 11, 2026
Fyxer logo

Reply from Fyxer

Hi Marius,

Really glad the Afrikaans meeting transcriptions are landing well - that's great to hear. We'll make sure your feedback gets to the team. In the mean time, you are able to turn off the email categorization fully and only keep the meeting notetaker enabled, you can do this by disabling the setting in app.fyxer.com > categorization.

Fyxer

Rated 5 out of 5 stars

Professional, Collaborative, & Friendly!

This was an excellent and comprehensive call conducted with the utmost professionalism!

May 15, 2026
Unprompted review
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Reply from Fyxer

Hi Nadya,

This is such a great review to read, thank you for taking the time to share your experience with our team.

Fyxer

Rated 4 out of 5 stars

On the Fence

for the most part I found the fyxer to be a great aid in my email, however it takes some adjustment because it moves emails from you in-box and puts them in other places. can be overlooked if not used to your gmail being set up this way. a bit of love and hate at the same time. need more than 7-days to determine the real value.

May 11, 2026
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Reply from Fyxer

Hi Todd,

Thank you for the honest feedback.

You have control and choice over how you would like Fyxer to organize your emails - either stay within main inbox view, or have them sorted into the Fyxer categories, and out of main inbox view so you achieve that inbox zero feeling.

We're always looking at how we can make the onboarding experience smoother so the value is clear sooner. If you'd like any help getting your settings dialled in, reach out to us at support@fyxer.com - we have a dedicated onboarding team that are happy to jump on a call with you.

Fyxer

Rated 5 out of 5 stars

Fyxer is literally saving me hours each week...

Tomi, was super knowledgeable and friendly and a great brand ambassador for Fyxer. He helped me with a few tweaks to the way I use Fyxer and it was a helpful connection for me. Keep up the great work, I really have changed the way I treat email since using Fyxer, more organized, better responses, faster responses and I save hours every week. Can't stress how much I love the product.

May 12, 2026
Unprompted review
Fyxer logo

Reply from Fyxer

Hi Ron,

This made our day - thank you! We'll make sure Tomi sees this, it's thoroughly deserved. Saving hours every week and transforming the way you work with email is exactly what we're here for. Welcome to the Fyxer family!

Fyxer

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