G2S Limited Reviews 

G2S windows and doors went into administration several years ago. If you had windows and doors with these and luckily purchased on their 0% finance deal then you are covered with Finance Section 75 cover .
Contact Creation finance and the PWF ( Plastic Windows Federation ) to make a Section 75 claim .
G2S left a lot of customers including myself with issues due to inferior products or poor fitting .

This is a truly terrible company the kitchen goods they supply on behalf of people like Tesco never get delivered on time and their customer service is non existent on the weekend and even worse when there is someone in the office they pass you about from one dept to another then one of them just puts the phone down on you without solving the non delivery problem.

IF I COULD I WOULD GIVE G2S ZERO ZERO STAR IF I COULD. I BOUGHT A RUSSELL HOBB UNDER COUNTER FREEZER FROM ARGOS STORE IN ROMFORD ESSEX AND A PART WAS MISSING AND THERE WAS NO NO MANUAL INSIDE THE BOX AS WELL AND ON TOP OF THAT THEY REFUSE TO EXCHANGE THE FREEZER FOR ME AND DO NOT EVEN GIVE ME BACK MONEY MY REFUND BACK. I PAID £160.00 CASH CASH TO ARGOS FOR THAT UNDER COUNTER FREEZER FROM WHICH WAS FROM MY DISABILITY ALLOWANCE AND PARTLY IT WAS MY SHOPPING MONEY. ON TOP OF THAT THE STAFF IS SO SO RUDE AND EXTREMELY EXTREMELY UNHELPFUL ARGOS SAYS THE SUPPLIERS G2S REFUSES TO GIVE YOU YOUR MONEY BACK AND EVEN REFUSE TO EXCHANGE THE FREEZER WHICH HAS LEFT ME EXTREMELY DEPRESSED NEVER NEVER EVER HAVE ANY THING TO DO WITH G2S THEY HAVE CAUSED ME EXTREME STRESS FRUSTRATION AND ANXIETY NOT TO MENTION SEVER MIGRAINES headaches. NOW I HAVE NO FREEZER AS I TOOK THE FREEZER BACK TO ARGOS MYSELF WHICH COSTED ME £15.00 TAXI TO BOOK A ESTATE CAR TO TAKE THE FREEZER BACK AND THEY DO NOT EVEN NOW REFUND ME MY MONEY BACK WHICH IS £160.00. I AM NOW EXTREMELY STRESSED AND DEPRESSED. Today I went back to Argos In the Brewery Romford Essex WHERE I PURCHASED THE FREEZER I spoke to the SO CALLED MANAGER by the NAME of ABI she was EXTREMELY EXTREMELY UNHELPFUL and EXTREMELY RUDE I can see she has NO QUALITIES OF A MANAGER AT ALL SHE IS A JOKE AS A MANAGER. So I requested MY REFUND BACK and she refused, she said to me NO REFUND and NO EXCHANGE I told her that I contacted Citizens Advice the CONSUMER LINE and they advised me that UNDER THE CONSUMERS RIGHT ACT 2015 IF THE ITEM IS NOT SATISFACTORY QUALITY a Customer is entitled to a exchange or a refund, BUT SHE STILL THIS SO CALLED MANAGER ABI KEPT ON REFUSING BY SAYING NO REFUND NO EXCHANGE. I took screenshots of my Freezer that I took back, I told this SO CALLED MANAGER ABI that I left my Freezer here because ARGOS IS FORCING ME TO KEEP A REJECT FREEZER WHEN I PAID £160.00 CASH FOR A BRAND NEW FREEZER AND NOT FOR A REJECT FREEZER. I told her that WHEN I INITIALLY RECEIVED THE FREEZER THERE WAS NO MANUAL IN THE BOX THE FREEZER WAS WOBBLING AS A FOOT/PART WAS MISSING and THERE WAS A SCRATCH IN FRONT OF THE FREEZER DOOR IT WAS IN EXTREMELY POOR CONDITION regarding the QUALITY WAS EXTREMELY POOR That could have been a return from another Customer, and YOU ARGOS IN THE BREWERY ROMFORD Essex ARE FORCING ME TO KEEP A REJECT FREEZER BY NOT GIVING ME A EXCHANGE OR MY MONEY REFUND BACK. But She this ABI THE SO CALLED MANGER STILL REFUSED ME BY SAYING NO EXCHANGE AND NO REFUND WHO MADE HER A MANAGER I DONT KNOW. So now I am going back tomorrow and try AGAIN TO GET MY MONEY BACK AS MY FREEZER IS STILL IN THE ARGOS STORE.

Company took my money no one turned up on the date for survey,no one is answering the phones ,sent 2 emails and no response. Do not use.

Do not give them a penny.
Company is being run into the ground.
Director just changed his details on Companies House so alarm bells should ring.
No staff.
Left us high and dry for last 6 months with half our build complete. Stay well clear!

Grotesque company.

Having provided a solid quote for a good quality product and then offered interest free credit, we were blindsided 3 weeks after placing the order with a request for 20% deposit.

Having paid this, we were assurred that the order would be in place and installed within 3 to 4 weeks. However 4 weeks later we were informed that they were available to install in a further 2 weeks.

30 mins after the agreed upon arrival time of their installation team we recieved a call stating that they would not be arriving. Apparently they were running approximately 3 days behind schedulde but had not realised until the day of our installation?!?!?

Having been rescheduled a further 2 weeks back, after installation we were hounded to complete a document which would release funds from the credit company - however they would not provide the FENSA certificates. Having held off sending this out for a whole 4 working days my wife then received a voicemail threating to pass to put us in default, pass to a debt collection agency and instruct bailiffs.

A truly awful organisation.

Well where do We start?.
.Sales agent pushing the finance option. (We were going to pay cash and we were prepared to wait the extra bit of time as we were waiting for some funds to come through).
.Myself and my husband discussed the fact with the agent we get very misted windows in the upstairs of our house, not at any point did the agent say there was a possibility that with the new Windows we may still get the same problem, maybe even worse.
.When we had heard nothing regarding whether the finance had gone through a few days later my hubby telephoned to politely enquire as to what was happening he was told by the male on the telephone that yes the finance had gone through and that he had the text on his phone.
.The Following day I had 2 separate phone calls regarding the survey the day after, at no point during any of these conversations did anyone say anything about finance not covering the whole cost.
.The following day when the surveyor came it was by sheer chance that I happened to chat about the finance and that was when it was revealed that we would have to pay the final £1521 The surveyor telephoned a 'agent' called ca*** l***e as we had no knowledge of this, to query this issue and for the sake of politeness lets just say this agent wasn't the most clued up and knowledgeable. The surveyor gave up and telephoned a different person r** st***p**, I was sat opposite the surveyor when he was having these calls and at no point did either 'agent' offer to speak with me to explain what was going on. The attitude was basically oh well they knew (meaning me and my husband - we did not) at one point the surveyor even asked me with this person on the telephone and I confirmed that we did not know.
.I had a extremely awkward conversation with the surveyor once he'd ended the phone calls and we agreed we would postpone the windows and door for our funds to come through and that he would leave the finance documents for my husband to check over, sign, scan and email them into ca*** l***e.
Later in the day I went out my back garden and saw many bits of what looked like white plastic on the path, so naturally wondered what it was and to my horror upon checking I realised that the surveyor had taken away big chunks of the back door frame without asking or telling me. That was it decision made no way was we having this company to replace our back door and Windows.
.Rude member of staff ca*** l***e hung up the phone twice.
.Eventually after refusing to give up spoke with a manager ni*** p****t, after going round in circles and him trying his very best to antagonise me I insisted everything should be in writing and eventually this individual gave me his email address albeit very sarcastically.
.The following week I had a cold call from a individual whom claimed to be from this company named l***y basically the purpose of her call apparently was to refund a £70 surveyors fee, this individual only expected me to give my card details over the phone!!, she was rude, arrogant and held me to ransom in the end I just hung up the phone.
.By the next morning not only did I have rude accusatory emails from l***y but also from ni*** p****t. By the end of that day we had it on email that the refund would be issued via a chequer which was revived within a few days.
.What we endured over the next few weeks from ni*** p****t was not only unprofessional and rude but also very childish.
.Went to a director n**l m****r and finally heard back over a week later.
.Our back door frame still had not been repaired so waited a few days and as we did not want any direct contact with any of the Bridgend office we emailed the general sales email via the website and within 3 and a half hours ni*** p****t emailed.
.ni*** p****t was much the same as previously.
.Later that day we suddenly had a email with a appointment for the next day for the repair.
.Next day repair guy comes and he didn't have a clue what he was doing. I had to tell him how the frame should be.

Dreadful experience with this company, although I hold Tesco direct equally responsible for fobbing me off to them after they sold me the product. Basically Tesco sells product that g2s then ship out.
Issue 1: Freezer delivered with with 1 terrible dent and another lesser dent. Ok these things happen, lets just get a replacement sent out, no worries.
Issue 2: On Tuesday told by g2s I would have it no later than Friday. Ok so waiting waiting, Friday afternoon I call them. All apologies its stuck in transit and I will have in 48 hrs. Told it was with DPD.
Still no freezer come following Tuesday, call g2s, told it was 'out for delivery' for the next day Wednesday, yet with Yodel.
Again on Wednesday another day wasted, no freezer, call and told it was with another courier and then told Yodel again. No one willing to take responsibility for false information given previously as always.
Finally allowed tracking number and see from tracking that it was only dispatched 2 days before so was spun a bunch of lies throughout.

Fob off merchants. AVOID if possible.

Update: Thursday comes and Thursday goes, still no delivery.
Another false promise.