G4Free Reviews 

35
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently share that the apparel is extremely comfortable, stylish, and crafted from exceptionally soft and high-quality materials that exceed expectations. Many consumers also deeply appreciate the wonderful fit, beautiful color options, and durable fabric found across various clothing items. Shoppers mention that items arrive quickly and are well packaged when orders go smoothly. Some reviewers were not happy with fulfillment issues, reporting that they received wrong sizes, missing items, or experienced long shipping delays. People additionally described facing significant difficulties when attempting to process returns or secure refunds for damaged and defective merchandise.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction with the comfortable and... See more

Order

People report ambiguous experiences with order, as some reviewers received items quickly and correctly, while... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the most comfortable lounge outfit ever!!!! I love the material and the style. I wore it traveling over the weekend and it felt as good as it looks!!!!

Company replied

Rated 5 out of 5 stars

My item arrived quickly. It waa a wrap skort. The fabric is smooth, comfortable, and wicks moisture. The shorts have pockets which are great. It looks cute. I love that it can be dressed up or down. M... See more

Company replied

Rated 5 out of 5 stars

Previously I have purchased 4 pair of the G4Free pants and have found the product quality to be very good. I recently purchased the shorts but the sizing was smaller.I returned the 2pair of shorts in... See more

Company replied

Rated 5 out of 5 stars

I ordered the tall pants since I am 5'9" and 165#. They were too long . The customer service is great and they are sending me the regular length pants. By the way, the fit is great and I love the pa... See more

Company replied


Company details

  1. Activewear Store

Written by the company

G4Free Activewear is a brand that focuses on your everyday wearing experience. We are dedicated to to create simple and comfortable athleisure-style activewear, aiming to provide our customers a cozy lifestyle. Our mission is to use high-quality fabrics to create clothes that tailored to your needs. We test each pieces to ensure a perfect fit, inspiring you to enjoy everyday. Our products are sustainably manufactured and provides versatility for both casual wear and smart attire.


Contact info

3.7

Average

TrustScore 3.5 out of 5

35 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.7

All reviews

(35)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My package arrived almost before I…

My package arrived almost before I completed my order…fantastic! Even better…product was exactly as described…it’s a gift that I know will be enjoyed for quite a while. Five stars all around.

November 9, 2026
Rated 5 out of 5 stars

Great pants! Recommended!

The pants that I have purchased have always been perfect. They fit well and they are pretty much true to size. I love the material and they are made very well. I’ve never been disappointed. Color choices are good.

November 9, 2026
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I have ordered from them several times with no problem, until there was on. I placed an order for 2 pairs of yoga pants, exactly the same style as before and the pants received were a full two inches short. When I asked for an exchange I was offered $6.50 to keep them rather than return them. Ridiculous! Then I had to wait for approval, two days go by, no email. Finally approved, customer pays for shipping, no shipping label, enter your shipping number manually after you ship. I have no address to ship it to. I won’t be ordering from them again.

September 20, 2026
Unprompted review
G4Free logo

Reply from G4Free

We’re truly sorry for the frustrating return experience and the delay in communication. This is not the level of service we want to provide. Please contact us directly or send us your email address via private message, and our team will help arrange a refund for you as soon as possible.

Rated 5 out of 5 stars

Fantastic brand

I have purchased a variety of different clothing from this company. All have been ordered thru Amazon.
The quality of the materials used exceed the much costlier name brand companies.
My favorite is the halter athletic top. It’s super flattering and really shows off arms and shoulders.
So far I’ve bought about 8 different colors. Will likely buy more!
Their clothing holds up well to frequent wear and wash. No shrinking, fading or pilling.
I reach for this brand before the high end brands.
Highly recommend.

August 13, 2026
Unprompted review
G4Free logo

Reply from G4Free

Thank you so much for your continued support! We’re thrilled to hear that you love the quality, fit, and durability of our pieces—especially the halter athletic top. It means so much to know that G4Free has become one of the brands you reach for most. We truly appreciate your recommendation! 🤍

Rated 1 out of 5 stars

I have received nothing

I have received nothing. I spent over $200.00 and never got my yoga pants. There may be a problem with the address you are using. I asked you to send my order to:
David Taylor
1316 34th Street
Anacortes, WA
98221

Could you please please send my order to:
David Taylor
PO BOX 1498
Anacortes, WA
98221

Thanks

July 9, 2026
Unprompted review
G4Free logo

Reply from G4Free

We’re very sorry that you haven’t received your order. We’d like to look into this and help resolve it as soon as possible. Please contact us privately with your order number or the email address used to place the order, and our team will check the shipping status for you.

Rated 5 out of 5 stars

G4Free has an excellent line if workout…

G4Free has an excellent line if workout clothing but I wear is mostly for casual and dressy. I have many colors of tops long and sleeveless. I love the fit and they really look so nice on. I have several pants and capris. Try them Now if you have not. They also travel nice.

July 9, 2026
Unprompted review
G4Free logo

Reply from G4Free

Thank you so much for your support! We love hearing how you style our pieces for both casual and dressier looks. It’s wonderful to know that the fit, comfort, and travel-friendly design have worked so well for you. 🤍

Rated 5 out of 5 stars

Great selection~No Curvy sizes available

Great selection...unfortunately no curvy size available.

July 4, 2026
Unprompted review
G4Free logo

Reply from G4Free

Thank you for sharing your feedback. We’re glad you like our selection, and we understand how important it is to offer a more inclusive size range. We’ll share your request for more curvy-size options with our product team. 🤍

Rated 5 out of 5 stars

I haven't been disappointed in any of…

I haven't been disappointed in any of the outfits I have purchased from G4Free! Buttery soft and so easy to weat!

June 29, 2026
Unprompted review
G4Free logo

Reply from G4Free

Thank you so much for your continued support! We’re so happy to hear that you’ve loved every G4Free outfit you’ve purchased. Buttery-soft and easy to wear is exactly what we aim for! 🤍

Rated 5 out of 5 stars

One of the best customer service options.

I emailed the customer service and within 1 day they replied. They offered a solution but the issue needed more of a resolution. Within a few days from the original email the situation was completely resolved.The customer service is absolutely outstanding! I recommend the company.

June 11, 2026
Unprompted review
G4Free logo

Reply from G4Free

Thank you so much for your kind words! We’re glad our team was able to fully resolve the issue and provide you with a positive experience. Your recommendation means a lot to us! 🤍

Rated 5 out of 5 stars

Pants are excellent

The items I've ordered have arrived quickly and well-packaged. I now own 4 pairs of their pants total- 2 different styles, 4 different colors. I am pleased with the fit, quality, and ease of care. They are so comfortable and good-looking!

June 9, 2026
Unprompted review
G4Free logo

Reply from G4Free

Thank you for your continued support! We’re thrilled that you love the fit, quality, comfort, and easy care of our pants. Four pairs and counting—we truly appreciate you! 🤍

Rated 5 out of 5 stars

My item arrived quickly

My item arrived quickly. It waa a wrap skort. The fabric is smooth, comfortable, and wicks moisture. The shorts have pockets which are great. It looks cute. I love that it can be dressed up or down. Most importantly, it’s super comfortable. I’ve worn it for a full day out and about and had no issues. I don’t even have to adjust it a lot as I do with other skirts. Very happy with my item.

May 21, 2026
Unprompted review
G4Free logo

Reply from G4Free

We’re so happy you love your wrap skirt! It’s wonderful to hear that the fabric, pockets, comfort, and versatile fit worked so well for you. Thank you for sharing your experience! 🤍

Rated 1 out of 5 stars

Don’t order from G4 free

I placed an order and got the wrong thing. I have emailed them three times with no response. I would not recommend ordering from them-I’ve gotten horrible customer service

May 24, 2026
Unprompted review
G4Free logo

Reply from G4Free

We’re very sorry that you received the wrong item and haven’t received a response. This is not the experience we want you to have. Please send us your order number or the email address used for the order through a private message, and we’ll look into this for you as soon as possible.

Rated 4 out of 5 stars

Exchange policy

I asked to make an exchange for another product, since the item I ordered didn't suit my style. Unfortunately, the company doesn't offer exchanges for personal reasons such as this. However, I was grateful that they offered me the opportunity to receive an alternate product! I appreciate the assistance from the customer service.

March 17, 2026
Unprompted review
G4Free logo

Reply from G4Free

Thank you for your understanding and for sharing your experience. We’re glad our customer service team could offer an alternative solution, and we appreciate your feedback regarding our exchange policy. 🤍

Rated 4 out of 5 stars

I placed my first order

I placed my first order, got the items fairly quickly but unfortunately I got the wrong size. I emailed their service department and though it may have taken a few days back and forth, I did get a reply and I did get resolution, we are doing an exchange for items shipped in error. What I did get was good quality material and I am looking forward to the correct sizes coming. I already have a pair of these pants I love and wanted to get them in a couple other colors.

April 13, 2026
Unprompted review
G4Free logo

Reply from G4Free

Thank you for your patience and understanding while we resolved the sizing issue. We’re glad you were happy with the quality, and we hope the replacement fits perfectly. We truly appreciate your support! 🤍

Rated 5 out of 5 stars

Good experience with customer service

I ordered a duffle bag backpack and it ended up being larger than I was expecting. I reached out to customer service to exchange this for a smaller bag, and the process was smooth and easy with service replying pretty quickly. Within 24 hours for replies. I had a good experience buying from them

March 30, 2026
Unprompted review
G4Free logo

Reply from G4Free

Thank you for sharing your experience! We’re glad our team could respond quickly and make the exchange process smooth and easy for you. We hope you enjoy your new bag! 🤍

Rated 5 out of 5 stars

Great customer service

I ordered the tall pants since I am 5'9" and 165#. They were too long . The customer service is great and they are sending me the regular length pants. By the way, the fit is great and I love the pants.

March 10, 2026
Unprompted review
G4Free logo

Reply from G4Free

Thank you for your kind feedback! We’re happy our team could arrange the regular-length pants for you, and it’s wonderful to hear that you love the fit. We hope the replacement is perfect! 🤍

Rated 1 out of 5 stars

Poor Customer Service and Shipping

I placed an order and never received the items. I sent two customer service requests with no reply, although they state I will be contacted within 48 hours. Tried to call and the number is not in service! Right now it's been two weeks and still the order is sitting in shipping limbo. Beware of this company.

March 25, 2026
Unprompted review
G4Free logo

Reply from G4Free

We’re very sorry for the delay and the lack of communication. This is not the experience we want to provide. Please send us your order number or the email address used for the order through a private message, and we’ll investigate this as soon as possible.

Rated 5 out of 5 stars

Return experience was great

Return experience was great, no issues, very prompt. Had to return because size i ordered was too big. Will buy again.

March 22, 2026
Unprompted review
G4Free logo

Reply from G4Free

Thank you for sharing your experience! We’re glad the return process was quick and easy, and we truly appreciate your continued support. 🤍

Rated 5 out of 5 stars

Confident in the quality of the G4Free product.

Previously I have purchased 4 pair of the G4Free pants and have found the product quality to be very good. I recently purchased the shorts but the sizing was smaller.I returned the 2pair of shorts in exchange for a larger size and while the process was a little slower than normal I am very happy with the exchange.

March 17, 2026
Unprompted review
G4Free logo

Reply from G4Free

Thank you for your continued trust in G4Free! We appreciate your patience with the exchange process and are glad the new size worked out. We’ll also share your sizing feedback with our product team. 🤍

Rated 5 out of 5 stars

Product is wonderful

Product is wonderful! Very accommodating business!

March 16, 2026
Unprompted review
G4Free logo

Reply from G4Free

Thank you so much for your kind words! We’re delighted that you love the product and had a positive experience with our team. 🤍

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