Gala Health Reviews 3,843

Very good service however if you want to cancel they make it very hard. I sent several texts and emails - they sent a link to cancel that still hasn’t worked. So I receive at least a text, an email and a call daily asking for a new credit card when I want to cancel. And they keep tying to charge my card $597 each day. OVERKILL and just cancel when I ask you to.

DO NOT FALL FOR THIS!!! They are just a bunch of AI robots. I was told I had more information to fill out before anything could be ordered but nothing all communication was an automated response. It took email after email to get a link to work and I’m not sure I will even get a refund. Nothing was shipped and yet they charged me$597! Nothing was even ordered!!!! It was just a robot sending me the same links that didn’t work! Don’t order from them.

Ease of applying

Fair, upfront pricing! Everything is super user friendly and easy to use. Love the app!!

Difficult to communicate with Gala. I have been trying for over 10 days to find out why my (paid) order that was supposed to ship May 28th hasn’t shipped. I’m repeatedly told that “they are looking into it”. Not acceptable!

Easy to use and log info apart from the continuous pop ups asking for a review. I’m hoping once I submit this review I won’t get them any more!

I feel this company is trustworthy and I they have been very helpful in ensuring all goes well with my weigh loss journey.

Thank you for great service

This Trustpilot thing is super annoying.

Gala health is a joke. They charged me for the whole 3 months before they even verified my prescription. I've been on tirzepatide for 3 years and have a valid prescription through a doctor with a university medical system. Even when I submitted more than enough information/proof and a valid prescription, they said it wasn't enough and told me I can start on a lower dose, which doesn't make any sense. They just want you to jump through hoops and lock you in and then tell you they won't refund your money, even though they are not able to fulfill on their end.Now I have to get the bank involved to get a refund of almost $600. Don't let them fool you. It's not worth the hassle.

The process of the intake questions were very easy to answer. My main reason is that since I am currently on this same med, that they were able to start me at the same dosage I take now without having to start over

Easy sign up process. The only thing that would have made it better was if I could have known if they would keep me at my current dose before I had to order. I would appreciate not going backwards on my dose plan and could start with you at the 7.5 mg dose. Thanks!

Super easy and felt positive about my weight loss journey

I’ve used it before

I decided now was the time to lose weight. Not to wait another week.! I decided to just do it!

It was as simple as putting my info, making the payment and BOOM! My medication came in 2 weeks :)

Have been an amazing company to work with have listened to all of my questions and answered within an extremely short period of time which I find wonderful highly recommend them

Great price and easy to use!

I love how when I have a question the answer is answered really fast.