Gardenesque Reviews 

Well designed website, easy to order and good delivery time.

Love the garden pot! It’s gorgeous and perfect for the space.

Great table and chairs. Long wait for delivery but was kept up to date by your helpful staff. Rather a lot of packaging

Great product, easy ordering system and quick delivery.

Customer service was very good but the courier and the condition the purchase arrived was shocking.
The item itself needs more robustness and more quality parts that match.

I am always nervous to order from a new company.

I was positively surprised this time.

The product is as described.

It has arrived very fast. The packaging was very thoughtful as the product is fragile.

My concern was answered, before the order very fast too.

I started to write positive reviews only to support companies who are working very hard to provide the best possible service.

I would recommend this company.

Beautiful piece, packaged and delivered with extreme care! Thank you!

Great responsive customer service dealling with queries

Efficient and professional company. Easy to order online and quick delivery. Garden bench was easy to assemble and looks lovely. I will definitely use Gardenesque again.

Very pleased with my purchase. Really prompt delivery. Thank you.

Easy delivery and lovely water feature. Would have liked some more detailed instructions but very happy with my purchase .

Exceptional products but the service is even better. The team were hugely helpful over a minor delivery issue. I can highly recommend

Unfortunately a lot of this furniture arrived damaged which can only be due to mishandling upon transit, however an amicable arrangement was made and I was left feeling much happier after a disappointing start.
Thank you for sorting this out Laurence at Gardenesque I appreciate the positive outcome
Kathryn- Lancashire

We’re absolutely delighted with our new garden sofa. The quality is excellent, it’s sturdy, comfortable and looks fantastic in our garden. It was straightforward to assemble and has completely transformed our outdoor space.

I also wanted to mention the excellent customer service we received from Laurence. He was friendly, professional and incredibly helpful, dealing with our query quickly and efficiently. It’s always reassuring to know that a company stands behind its products and genuinely cares about its customers.

We’re really impressed with both the product and the service we received and wouldn’t hesitate to recommend Gardenesque to family and friends. Thank you, Laurence, for making the whole experience such a positive one!

Excellent service

I’m very disappointed with the quality of the product. I ordered a new garden fire pit, but one of the legs arrived with multiple chips in the coating and visible rust underneath. This is not acceptable for a brand-new item.

The product should have been properly checked before dispatch. Based on the condition it arrived in, it looks damaged before use. I expected much better quality control and packaging from the seller.

I hope the company resolves the issue properly, but my first impression has been very poor.

Super garden seating set...sturdy, well made and modern design. Efficient ordering and delivery to patio.

Lovely water feature - easy to use and handy with remote control! Good service thankyou!

After visiting countless Garden centres , websites and the ideal home show we finally found what we were looking for at Gardenesque. The quality of the product is superb. The service from Laurence at Gardenesque has also been outstanding. We would definitely recommend them.

The pot that i ordered is great.
The problem was the delivery. Extremely unpleasant experience.
There was an option to choose the day of delivery. Great! So i have chose the day and put it in the comments section that please, could you deliver the pot to the back garden, as it would be a bit difficult to take this massive pot from the front of the house to the back garden.
The delivery day came. The pot wasn’t delivered. No emails, no phone calls by palletways, nothing. Ok. Maybe they will deliver it the next day, which is fine, i will be at home all day. Nothing. I waited and waited, and then all of a sudden, 9 days after the chosen date they decided to deliver it. No messages, no phone calls to ask me if that day is ok for me or not. But as i was off work that day i was fine with it.
Then the tracking page said it will be delivered between 8-10. It arrived just before 12. Fine.
Then i asked the delivery driver if he could take it to the back garden with his pump truck, as it is a really heavy, massive pot, and i wont be able to take it there on my own. He says no as he’s got more deliveries to do. I say ok then can i just use the pump truck, it will take me like two minutes to do it. Oh no because he is in a hurry. Right, whatever. So he dumps the gigantic pot on the pavement and leaves. It took me half an hour to roll and drag the pot to the back garden. The bottom of the pot was damaged but i i couldn’t just leave it on the pavement for long and I didn’t had anyone to help me.
It was not easy to say the least. It would took the delivery driver two minutes to leave the pump truck with me(again, i would have done it, instead of him!) so I don’t break my back and feel like a wreck all day, but no.
Absolutely disgusting.
So yeah, great pot, horrible delivery. Be aware if you order anything by them.