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2.6

Poor

TrustScore 2.5 out of 5

5 reviews

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2.6

All reviews

(5)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Service

We have an electric Aga which we bought with the property. This was installed and bought from Garton King by the previous owner. It's having issues so naturally tried them for help. Not interested and couldn't possibly assist until next year!
And to think I might upgrade at some point and use them. Not a chance.

September 23, 2026
Unprompted review
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Rated 1 out of 5 stars

Wholly inadequate technical back-up.

Garton King called out to rectify a problem with my Electric Aga. They were unable to respond for 2 months then failed to diagnose the problem satisfactorily, left the unit disfunctional, charged me but refused to return. I have since experienced a much more competent and professional approach from Spillers of Chard who I would recommend.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

New Aga

I recently bought a new Aga from Garton King who were fantastic in every way, knowledgeable, helpful, friendly and attentive. I can honestly say that the whole experience was perfect and the team have all been great. My old Aga was carefully dismantled and removed and the new one delivered very promptly and installed in no time. It really looks absolutely stunning in blush pink! Thank you to everyone at Garton King! 😊

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgable and helpful both…

Knowledgable and helpful both technically and aesthetically. A few problems with Lacanche Stove but promptly and efficiently dealt with. Note that Lacanche have had some shocking reviews but we have found them outstanding. Would very much recommend both.

August 6, 2021
Unprompted review
Rated 1 out of 5 stars

Dangerously incompetent

When they installed the Aga, they wired it so it will "overheat" and "damage the electrics" but apparently that's "alright". Dangerously incompetent in my opinion. Customer service is just as bad, with no response to even basic questions despite three months time.

November 6, 2020
Unprompted review
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