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Rated 1 out of 5 stars

Ordered an item, three weeks later told on way, four weeks nothing, five weeks threatened to instigate fraud with bank. Endless queries ignored then finally asked if I wanted to cancel order, said ye... See more

Rated 1 out of 5 stars

Ordered item for Christmas 4 December when it had not arrived 2 weeks later asked to cancel order and been chasing refund ever since. Today gave up and applied for credit card charge back. Automated a... See more

Rated 3 out of 5 stars

Edit #2 I have received a full refund. Please check availability before making purchase. Edit. I have been informed of the Heath/ staff issues. Been offered different size or refund. I am... See more

Rated 1 out of 5 stars

Placed an order 4 months ago they took full payment, received one item in December after chasing them. Chased them again in January and now given up as I'm not getting any response to any email. Sa... See more

Company details


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1.9

Poor

TrustScore 2 out of 5

145 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Blaser skeet vest

Blaser skeet vest, less than a year of use, twice a month clay shoot, the shoulder pad is worn and torn! Have emailed GB outfitters several times ( I receive a confirmation email) No Reply! and none of the telephone numbers seem to work.

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Abysmal

Sent part of my order after 2 months.
I immediately requested to return the order and asked for a refund on the unsent part.

No response through any means of contact.

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Awful experience with this shower of crooks.
After 4 months of nothing been delivered I had to inform my bank and the Police of this Scam.
Trying to retrieve my money back and the Police have told me that there is no one at the business property .

Do not buy from this company.

December 4, 2024
Unprompted review
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Rated 1 out of 5 stars

Company seems to be in trouble

Company seems to be in trouble . Have made a transaction in the past without any problems , but last purchase (October 2024) was not honoured . Months of sending e'mails and trying to phone resulted in only being fobbed off . Received refund from Paypal in February 2025.

October 20, 2024
Unprompted review
Rated 1 out of 5 stars

This company is fraudulent

Placed order for clothing over £300 it was never delivered, no response to multiple emails after payment taken, nom refund, so bank informed and GB outfitters response to them was that the order was delivered, lies. Unfortunately a friend had had a similar experience but only found this out after the fact. Do not use this company.

January 9, 2025
Unprompted review
Rated 1 out of 5 stars

Order not turned up after two months

Order not turned up after two months. Last email reply was generated by AI. Tried to go onto their website and it has gone. Presume they have gone bust. had to go to my credit card company to get a refund. Thoroughly irritating and a waste of time

December 4, 2024
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE.

DO NOT USE.
Taking orders for products they do not have. No response to emails or calls. Raised a claim to get money returned through the bank.

January 19, 2025
Unprompted review
Rated 1 out of 5 stars

i ordered a set of blazer shooting…

i ordered a set of blazer shooting sticks from this company on the 8/12/24 . i have still not received them. it seems to be impossible to get an answer from them as to when i can expect them. terrible customer service.

December 8, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE this company

DO NOT USE this company. I foolishly placed two orders with them towards the end of last year. one item still hasn't arrived (over 8 weeks). Two items sent back for exchange of size - no replacement sent. One item sent back for a refund - no refund sent. The only item that arrived and was ok was a pair of socks which has effectively cost me £135. Multiple emails sent with no read receipt or response. Multiple phone calls made but phone just rings. Take a look on Google Maps - Faraday house NE38 7LW. Wish I had checked before parting with cash.

December 27, 2024
Unprompted review
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Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. I placed an order on the 4th of December 2024 and it has not arrived yet, I have asked for a refund and I am not getting any replies to my emails and they dont answer the phone. This company is a scam - Do not order from them !

January 29, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! SCAM! SCAM!
DO NOT ORDER FROM THIS SITE!
Ordered a pair of trousers, money taken straight away on the 10 January 25. Trousers still not received by the 31 January. Have tried ringing and sent emails only to receive an automated replay, a sob story about being unstaffed due to illness. The company does have a Companies House registration number so put your complaints to Trading Standards via Citizens Advice. Contact your bank and report as a scam and request they organise the return of your money.

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order online from this company

Ordered items in September. never arrived. In email communication on a regular basis, constantly promised delivery, but still waiting. Asked for refund, no response. Seems a common issue- there is no excuse for this lack of customer service. I have been civil and understanding for 5 months. My patience has run out.

January 30, 2025
Unprompted review

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