Gearchangeonline Reviews 

351
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great online store for motorbike gear. I was looking for a specific pair of boots, that no where had stock of. I hadn’t heard of this company before so was a bit dubious, but they delivers my gear rea... See more

Rated 5 out of 5 stars

I can confidently recommend this store. My first order was for a pair of shoes that didn't quite fit, but the team was happy to exchange them for the correct size — many thanks for that! My second pur... See more

Rated 5 out of 5 stars

Excellent service from the people at Gearchange Scunthorpe, had the helmet I wanted, HUGE discount, thank you and although they didn’t have the dark visor and sena coms in stock they ordered it in,... See more

Rated 5 out of 5 stars

Easy to order from their website, confirmation came immediately. Received item next day - free postage!!!! Amazing service. Item is perfect, as described on the site and the cheapest available anywher... See more

Company details

  1. Motorcycle Shop
  2. also in
  3. Motorcycle Equipment and Accessories Store

Written by the company

Arai helmets - Gearchangeonline are one of the UK’s largest online retailers. Our huge stocks of Motorcycle Helmets, Boots, Gloves, Leathers are constantly on sale display which in our showroom.


Contact info

4.8

Excellent

TrustScore 5 out of 5

351 reviews

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4.8

All reviews

(351)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Great online store for motorbike gear

Great online store for motorbike gear. I was looking for a specific pair of boots, that no where had stock of. I hadn’t heard of this company before so was a bit dubious, but they delivers my gear really fast and the prices were great. Honestly would recommend!

October 29, 2026
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Rated 5 out of 5 stars

Excellent and quick purchase

Excellent and quick purchase, absolutely the best customer service, a question asked at 2130 Saturday night within two minutes is excellent. Nice website, easy to navigate and informative. Would definitely recommend and will revisit myself. The delivery time looks great too, Customer service second to none. So easy to shop here. Go for it. Great range available too with good offers.

November 7, 2026
Unprompted review
Rated 5 out of 5 stars

I can confidently recommend this store

I can confidently recommend this store. My first order was for a pair of shoes that didn't quite fit, but the team was happy to exchange them for the correct size — many thanks for that! My second purchase was a motorcycle jacket, and once again, the team was extremely helpful when I needed advice on sizing. A big thank you to them for their excellent customer service. I'll definitely be shopping with them again in the future!

September 28, 2026
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Rated 5 out of 5 stars

Exceptional Customer Service!

I recently had to claim a warranty on a pair of boots purchased more than a year ago, and Louise from the customer service team was incredibly helpful. Because I had my upcoming Mod-1 and Mod-2 motorcycle tests, she kindly allowed me to keep using the boots until my tests were completed before processing the claim. Communication was quick and friendly throughout, and as soon as the tests were done, she issued my voucher right away. Outstanding service, I highly recommend them!

July 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service from the people at…Terrific service, lots of choice

Excellent service from the people at Gearchange Scunthorpe, had the helmet I wanted, HUGE discount, thank you and although they didn’t have the dark visor and sena coms in stock they ordered it in, kept the discount and posted them out to me without cost.
Loads of nice kit, lots of deals, great service, and if you’re cheeky enough to ask, free coffee😎.
Will definitely shop here again and recommend the store to others.
👍

June 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Treated like a popstar at this store!!

Went in to store not knowing exactly what kit I needed/wanted. I was treated like some sort of popstar with multiple members of staff grabbing me different bits of gear to try on in various combinations. The staff knew everything about every product they handed me, one of the guys raced bikes and was genuinely interested in them not just there for a sale.
When we had settled on everything there was no need to haggle, the owner quickly looked at the prices and gave me a nice discount.
Ordering online is good but if you want to get the right kit first time then I suggest you visit here!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Returning Arai customer

Bought a Nicky Hayden replica Arai at the NEC back in November. Had an amazing deal with a dark visor. Just spoke with John online and he matched that deal on a similar helmet. I seriously cant recommend enough. So happy with the service and nice to see a good company looking after returning customers

May 18, 2026
Unprompted review

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