Blys Reviews 

2,144
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 442 reviews, reviewers overwhelmingly had a great experience with this company. Many loyal customers frequently praise the professional staff and skilled practitioners for delivering truly wonderful massages and highly relaxing wellness services right in the comfort of their own home. Consumers also find the online booking platform exceptionally easy to navigate and truly appreciate the great convenience of scheduling appointments without experiencing any stress. However, some customers also noted occasional frustrating issues regarding unexpected scheduling changes and inconvenient appointment times. A few reviewers also experienced severe difficulties when trying to resolve booking errors, unexpected cancellations, and strict company policies.

What people talk about most

Service

Users describe positive interactions with service, highlighting convenient home bookings and exceptionally... See more

Staff

Customers had positive experiences with staff, frequently describing the providers as professional, friendly,... See more

User experience

Consumers find user experience to be delightful, praising the convenient platform that allows them to easily... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is extremely smooth and... See more

Quality

Clients share positive opinions on quality, highlighting an exceptional experience with brilliant care and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Ana for bringing our family’s toes and fingers back to life. Owen really enjoyed his mani and pedi. Thank you for making him comfortable and making this experience magical. We enjoyed your... See more

Company replied

Rated 5 out of 5 stars

Paula is AMAZING! My session completely unlocked my neck, shoulders, and lower back which were causing me great discomfort. She worked through all my pain points with the right combination of pressure... See more

Company replied

Rated 5 out of 5 stars

So easy to use, clear and concise. Just register your details, select a date and time, the beauty/well being option you need which is all pre-priced, add any additional comments/requirements and submi... See more

Company replied

Rated 5 out of 5 stars

Dear Sara, 💖 Thank you so much for making me feel young again, I am still celebrating my husband-friend life, and after that, I will go out for a nice dinner because I feel so beautiful with th... See more

Company replied


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 611428927


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(2,144)

432 reviews in the last 12 months

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Rated 5 out of 5 stars

A much_needed experience my body needed

I loved Matilda from the moment she walked in the door. Beautifully spoken with a soft French accent, she asked me what I was seeking and delivered in spades. Her hands were strong and she intensified her massage as I grew comfortable. It hurt, but in a way you know your body needs. The result? An overall sense of calm and well being be cause my body had been thoroughly worked over. I slept for two hours after she left, so deeply relaxed, and know I will sleep better tonight because of the workout I needed. Highly recommend.

November 12, 2026
Unprompted review
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Reply from Blys

Hi Josephine,

Thank you for such a generous review! We really appreciate you choosing Blys and sharing your encouragement. 🙌

- The Blys Team

Rated 5 out of 5 stars

Tiffany is very professional and…

Tiffany is very professional and friendly and good at her job .

November 9, 2026
Unprompted review
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Reply from Blys

Hi Elizabeth,

Appreciate you dropping us a note today. It is always fantastic to hear when an appointment booked through Blys hits the mark. ✨

- The Blys Team

Rated 5 out of 5 stars

Great experience as a customer

Great experience as a customer

November 9, 2026
Unprompted review
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Reply from Blys

Hi Jessica 😊

We really appreciate you dropping us a note after booking a session through the platform. Making it simple to connect with independent professionals is what it is all about.

- The Blys Team

Rated 2 out of 5 stars

A Horrific Experience – Serious Safety Concerns

Update - The Blys team have been in touch and I’m impressed with how they have been handling the incident.

I’ve used Blyss a couple of times previously without any issues. Unfortunately, my most recent experience was nothing short of horrific.

I’ve contacted Blyss to raise my concerns and request a resolution, but I’m yet to hear back. We’ll see how they respond.

For now, I’d strongly recommend avoiding the service until they can demonstrate better oversight of their providers and stronger safety measures to prevent customers from being placed in unsafe or uncomfortable situations.

November 8, 2026
Unprompted review
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Reply from Blys

Hi Phil,

We’re sorry to hear about your recent experience and appreciate you taking the time to raise your concerns with us.

Our Trust & Safety team takes all reports regarding client safety and provider conduct seriously.

Following receipt of your complaint, the matter was escalated for review and remains under investigation.

As you are aware, our team has since been in contact with you directly, and a full refund has been processed for your booking. We acknowledge that our initial follow-up took longer than expected and apologise for the delay.

Please be assured that your concerns are being reviewed carefully, and any further action will be considered in accordance with our Trust & Safety processes.

We appreciate you bringing this matter to our attention and encourage you to contact our team directly should you have any further concerns.

The Blys Team

Rated 5 out of 5 stars

Thank you Ana for bringing our family’s…

Thank you Ana for bringing our family’s toes and fingers back to life. Owen really enjoyed his mani and pedi. Thank you for making him comfortable and making this experience magical. We enjoyed your services.

November 8, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Megan, 😊

We are so grateful for your wonderful review and appreciate you choosing Blys for your household. ✨

- The Blys Team

Rated 5 out of 5 stars

Dear Sara

Dear Sara, 💖
Thank you so much for making me feel young again,
I am still celebrating my husband-friend life, and after that, I will go out for a nice dinner because I feel so beautiful with the lovely makeup you did on me.
I also believe we women are all beautiful with or without makeup, but makeup done by a professional like you can make an older woman like me feel pretty again. 🙌🏻
Thank you so much for the wonderful Job.
🌟🌟🌟🌟🌟

November 6, 2026
Unprompted review
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Reply from Blys

Hi Miriam, 😊

We are so grateful for your kind words. It brings us immense joy to read such vibrant energy!

- The Blys Team

Rated 5 out of 5 stars

Very convenient service with a range of…

Very convenient service with a range of services and providers to choose from. I love how you can pick your provider and the large range of services offered to enjoy from the comfort of your own home!

November 6, 2026
Unprompted review
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Reply from Blys

Hi keirra 😊

Thanks for shouting us out! It is brilliant knowing your booking went smoothly from start to finish.

- The Blys Team

Rated 2 out of 5 stars

Accepted an appointment time, then changed it.

I booked a 1pm massage, the appointment time was accepted by a female provider as I requested.
The RMT then changed the time to noon, or after 6pm. When I asked why she took the appointment for 1pm when she knew she couldn't come at that time, She did not answer me. I agreed to the noon appointment because I was in pain. I communicated on your site by text. I told her I had a hospital bed, and her table wasn't necessary. I sent her a diagram with markings to find my condo.
She showed up with her table, and texted me for my address. She was satisfactory with the massage, and was a pleasant individual, but what's the point in me communicating time directions etc and I am ignored ? If I had not prepaid the service and was having so much pain, I would have cancelled the appointment as I felt she should have let another staff member take the appointment at the time I wanted.

November 5, 2026
Unprompted review
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Reply from Blys

Hi Bonny,

Thank you for letting us know about this. We are truly sorry for the trouble and frustration you faced.

Please feel free to connect with us at hello@getblys.com so we can look into this further and help make things right.

- The Blys Team

Rated 5 out of 5 stars

Daniel was amazing

Daniel was amazing! He explained where my knots came from and actually put effort into fixing these areas! Would highly recommend as he is very good value for money doesn’t short you in minutes infactors gives extra.

November 5, 2026
Unprompted review
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Reply from Blys

Hi Princess, 🌟

We are so grateful for your feedback regarding your recent session booked through Blys. It is wonderful to know everything turned out so brilliantly!

- The Blys Team

Rated 4 out of 5 stars

Easy to book and great service

Easy to book (even at short notice), the massage was very good, and the lady was punctual and courteous. Great option for a home visit!

November 5, 2026
Unprompted review
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Reply from Blys

Hi Vi, 😊

Thanks a million for dropping your thoughts here! We always love knowing when things go smoothly from start to finish.

It is wonderful to hear everything lined up seamlessly for you.

- The Blys Team

Rated 4 out of 5 stars

Love using the Blys ap wherever we…

Love using the Blys ap wherever we travel to.
Such a mixture of therapists but with the ability to provide feedback & save favourites it means you can choose based on reviews.
Had one disappointing one today but overall great

November 5, 2026
Unprompted review
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Reply from Blys

Hi Carol,

We appreciate you sharing your perspective, including the rough spots. Please feel free to connect with us at hello@getblys.com so we might review the recent hiccup.

- The Blys Team

Rated 5 out of 5 stars

A+ service and attention to detail

A+ service and attention to detail. Very comforting and necessary session!

November 4, 2026
Unprompted review
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Reply from Blys

Hi Annonoms😊

What a lovely review to receive, thank you! We're so pleased you had a wonderful experience ✨

- The Blys Team

Rated 5 out of 5 stars

Booking process was easy and provider…

Booking process was easy and provider had great communication and was on time. She also gave a great massage. Definitely will use the service again.

November 2, 2026
Unprompted review
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Reply from Blys

Hi Kellie,

Thank you for such a kind review! It's a pleasure to have you booking through Blys 😊


- The Blys Team

Rated 5 out of 5 stars

Totally comfortable relaxed

Totally comfortable relaxed, experienced with an experienced masseur. Can totally recommend for a relaxing but ‘remedial’ experience 😊

November 2, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Terren,

Thank you for rating Blys so highly! We really appreciate you giving us a shout-out 🙌

-The Blys Team

Rated 5 out of 5 stars

Blys - Connor - Great experience!

My back had pretty much seized up and after just one session with Connor it felt a lot better. After two sessions it felt great! He did some really good deep tissue massage and it helped enormously and I felt much better for it. I'll continue to meet up with him.

October 21, 2026
Unprompted review
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Reply from Blys

Hi there,

Thank you for such a generous review! We're delighted you chose to book through Blys 🌟


- The Blys Team

Rated 5 out of 5 stars

Really convenient service

Really convenient service, the professional came to my house and set up and offered some useful information as well as a great massage. Considering booking more regularly.

October 30, 2026
Unprompted review
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Reply from Blys

Hi Joe 😊

Thanks for letting us know how it went. We love making self-care completely effortless to fit into a busy week.

Whenever you are ready for your next reset, finding another provider takes just a few taps.

- The Blys Team

Rated 5 out of 5 stars

I had very good experience for post…

I had very good experience for post natal massage. Lamia was very good and she did so well that I slept during massage.

October 28, 2026
Unprompted review
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Reply from Blys

Hi Ruchita 😊

Appreciate you leaving such a wonderful note! Reaching that level of deep rest is always a fantastic milestone when unwinding at home.

- The Blys Team

Rated 5 out of 5 stars

Professional and amazing experience…

Professional and amazing experience with Moe, for an in home visit with 5 guests. Everyone has a super positive experience. Moe is courteous, knowledgeable, and just a superb massage therapist. Thank you and can’t recommend him enough!

October 23, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Jennifer,

Thank you so much for taking the time to share this! It really made our day 😊

We're thrilled the booking was such a hit and can't wait to help with your next one ✨

- The Blys Team

Rated 5 out of 5 stars

My Dad is 88 years old and has chronic…

My Dad is 88 years old and has chronic pain in his neck and shoulders from artritis. So, it's difficult for him to get a massage that doesn't create discomfort or pain. That was NOT the case this time and he said it was absolutely the BEST massage he's ever had and he's had a lot. 5 star review all the way around from him.

October 21, 2026
Unprompted review
Blys logo

Reply from Blys

Hi Mary 😊

Thank you for reaching out to share this wonderful outcome for your father. It is fantastic knowing the provider delivered such an exceptional session booked through Blys. We hope he continues feeling fantastic ✨

- The Blys Team

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