Park Christmas Savings Reviews 

I spoke with Indy a few days ago and she was absolutely lovely to speak with and incredibly helpful. She genuinely cares about customers and making things right when something goes wrong. After an awful delivery experience, I was very upset and angry, but she remained calm, patient and reassuring throughout. She raised a complaint with the delivery company and sorted everything out for me. She's a real credit to the team, and her kindness and professionalism really made a difference. Thank you, Indy!

Indie was so helpful and informative and was advising of best way to get the right vouchers for what i needed them for. Indie made it alot more easy to understand and had a lovely chat with her.

Im going to give my honest review here... I dont think it condones a negative review... however please bring back the app!! I've been with park christmas savings for 3 years, I used the app for the forst 2 years only to find this year, the app was removed in May 2026! Being neurodivergent i couldn't think of anything worse than having to pick up a phone and talk to a stranger like a normal human being, because the website isn't working... I tried to manage/activate my cards online and kept getting an error message, I tried both on my phone and laptop and eventually called after 2 days of trying. The lady on the phone was extremely helpful and understood my struggles, she activated all 9 of my cards for me and explained I needed to phone the number on back of card to get my pin for each card. However, when I did that, it kept telling me my dob was wrong. So this ended up in me having to phone again and we figured out that my dob was input wrong when activating my card, so this was corrected on account by another helpful lady and I can now use my cards. I dont dislike park christmas savings, I love saving all year and the excitement of receiving the cards, knowing christmas is covered. But the app was sooo much easier for me to activate my cards and view the balances. It's slightly put me off, as I am not looking forward to doing all that again next year just to use my money. I will see how I feel once I've regulated from today's events

A lovely helpful lady on the phone. Resolved my issue totally

Ive had the pleasure of speaking to Indie twice this week. Her customer skills and service is impeccable. Indie was able to escalate for me and also find a resolution even when the issue was with Natwest and not park. A great asset to your team. Shame Indie is only on a temporary contract as would make a stella permanent employee. Thanks for all your help! Jack.

I would recommend this company I brought vouchers and added customers for credit card when they went to shop to use they couldn't cos they said the shop had a problem with them all weekend n wasn't taken them and also recommend people with the link and never received the money so don't bother to do recommend cos link can by pass ur name so they get customers but u don't get paid Very mis leading iv stopped using this company now

Park couldn’t have been more helpful and caring of me as a customer/rep.
I’ve been with them for years (ever since the farepak debacle). Any concerns they’ve sorted for me straight away.
A company I fully trust.

Excellent. Good variety of gift cards and vouchers. Savings with them is great. Communication is very good.

I find it really good and a better way to spread the cost of Christmas and a cheaper way for Christmas it’s the best

I love park hampers I’ve never had an issue with the staff they are always helpful and nice and never a problem with deliveries I tell all my friends they should join

So the support team on the phone were brilliant and really helpful guiding me through the steps, have nothing but praise for them.
The issue is the roll out of the park purple digital card from the start.
The postal card gift cards arrived before the digital ones were, when attempting to gain a verification code to access my cards nothing was coming through email so first phone call made and luckily told me to screenshot my card codes. Then went to download the park digital app, and same issue, no email coming through with verification code, so another phone call had to be made with a really helpful lady who stayed with me until we knew it was all sorted.
Whilst I consider myself to be not to bad at tech this was quite a process which is sold as being an easier quicker way, but now the digital cards are on my personal phone wallet and unsure if my husband can access them if he needs them.

Absolutely brilliant customer service. The only drawback whilst on hold was the awful music! Spoke to 3 separate advisors and was helped with ease 100% to what i needed.

The agent was so lovely and very helpful and sorted the issue 😊

I had purchased Love to Shop vouchers/ gift cards for several years without complaint, however I was a little annoyed when I received an email from them informing me that they had set up my account for Christmas 2028 and had given me a gift, I went into my account to see what I had received…. They had added a £25 gift card to my account for me to purchase !!!!! I think this is very rude and “cheeky” I have since removed the card from my account, in future don’t assume I want to pay extra for a “ gift” from you and if it happens again I will close my account.

Good christmas

Extremely easy and friendly to deal with. Issue sorted out immediately. I have been using for approximately 30 years and will carry on doing so. Thank you.

The customer service assistant was very understanding and really helped with my query.

Fab company to save for extras at Christmas. Have used them for over 20 years now. If you ever ring customer services they are pleasant helpful and always solve any questions you may have. Great company to deal with.

Indie was very helpful it’s the website that is awful

Very disappointed this year as sent a book of £10 vouchers only, I always get £5 & £10 ones. Cancelled future orders as I was told I had to pay postage to return them via tracked. 😕