Even though I am a person who understands difficult about these technical and digital platforms, he served me very patiently and very positively. I really appreciate him. He is doing his job very goo... See more
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Reviews shaping this summary
Mehak was super helpful and kind answering all of my questions. I scheduled a consultation to get informed about the legal insurance and all my options and she kindly explained everything to me with... See more
Been with them since more than 2 years by now. Always had good experience with respect to any help/consultancy/solutions provided by them. Also to mention customer service is always helpful and easily... See more
I was really impressed with the communication skills from Thomas. Explained everything in a layman terms easy to understand. He was to the point and never felt like he is trying sell something rather... See more
Company details
- Insurance Company
- Health Insurance Agency
- Home Insurance Agency
- Liability Insurance Company
- Pet Insurance Company
- Retirement Scheme Provider
About Getsafe
Written by the company
Insurance redefined: empowering people to protect what matters
Getsafe empowers people to take control of their futures by making informed life decisions and protecting what matters most to them.
Getsafe challenges the traditional insurance industry with its unique technological platform, driven by the vision of delivering fair, accessible and tailor-made insurance solutions – all in one app. Expanding beyond conventional insurance models, Getsafe’s portfolio includes property and casualty insurance, as well as life and health coverage. All on one connected platform. With the introduction of features like family accounts, instant claims, AI-based advisory tools, and experts on demand, Getsafe reduces complexity and paperwork with smart assistants. This enables customers to proactively manage their risks and protect their assets and health.
In 2021, Getsafe received its insurance license from Germany’s financial regulator, BaFin. Now, the company is a leading insurance brand among Gen Z and Millennials, insuring more than half a million customers. With €120 million in venture capital funding and the support of leading investors, Getsafe is on track to become Europe’s next-generation insurer.
Getsafe empowers people to take control of their futures by making informed life decisions and protecting what matters most to them.
Getsafe challenges the traditional insurance industry with its unique technological platform, driven by the vision of delivering fair, accessible and tailor-made insurance solutions – all in one app. Expanding beyond conventional insurance models, Getsafe’s portfolio includes property and casualty insurance, as well as life and health coverage. All on one connected platform. With the introduction of features like family accounts, instant claims, AI-based advisory tools, and experts on demand, Getsafe reduces complexity and paperwork with smart assistants. This enables customers to proactively manage their risks and protect their assets and health.
In 2021, Getsafe received its insurance license from Germany’s financial regulator, BaFin. Now, the company is a leading insurance brand among Gen Z and Millennials, insuring more than half a million customers. With €120 million in venture capital funding and the support of leading investors, Getsafe is on track to become Europe’s next-generation insurer.
Getsafe
Written by the company
- Insurance made simple
Contact info
Heidelberg, Germany
- trust@hellogetsafe.com
- www.hellogetsafe.com
4.7
Excellent
10K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The executive officer was really nice…
The executive officer was really nice and gave me really best advice
July 21, 2026
Very satisfied
I used Getsafe to switch to the private health insurance in Germany. Gero guided me to all the process and was able to assist when I encountered difficulties. I am very happy with the service.
March 23, 2026
Got detailed explaination about the…
Got detailed explaination about the plans and all the steps and risks involved with clarity.
July 17, 2026
All the important information was…
All the important information was provided in simpler terms
June 10, 2026
Excellent Liability insurance and Contents Insurance coverage and amazing Support Team
I bought Getsafe's Liability insurance and Contents Insurance coverage because of their amazing and broad coverage with add-ons like Family coverage and in Contents, Glass and natural disaster coverage.
Also, the Support Team is amazing. I wrote on support chat the confusion I had and they asked I needed a call back and I got a call back within 1 hour and the support person explained everything very nicely and professionally. So, I am very happy with their customer support.
July 16, 2026
Mehak is the best customer experience…
Mehak is the best customer experience expert I’ve ever spoken to! So thorough and helpful.
July 16, 2026
It was really great!
It was really great in terms of communication and explanation for new people in this domain. Also, good suggestions were made by Patrick to choose the investment plans tailored to the individual needs
July 16, 2026
I had an initial consultation to learn…
I had an initial consultation to learn more about an insurance plan, and it was very good. The representative Mehak was knowledgeable and answered all my questions clearly, without any pressure to sign up or upgrade to something I didn’t need. She was polite and patient throughout, taking the time to explain how the coverage works and what to expect if I ever needed to use it. It felt like a genuine, informative conversation rather than a sales pitch.
Would recommend reaching out if you’re considering this kind of coverage, it’s worth the call just to get clarity.
July 15, 2026
Extremely pleasent
Extremely pleasent, polite, helpful and respectful person! Enjoyed the conversation and got great advice!
July 15, 2026
Consultant was fluent in English and…
Consultant was fluent in English and very descriptive.
All the inquiries i had were mostly answered during his presentation and the rest after the short chat that followed
July 15, 2026
They call me very fast
They call me very fast, speaking a good English, kind and polite. Great support
July 14, 2026
Informative and transparent call prior…
Informative and transparent call prior to signing anything.
July 14, 2026
Mehak was exceptionally well understood…
Mehak was exceptionally well understood our problem and was very supportive on how to proceed further with the claims. Talking with her gave us little confidence that our insurance will protect us.
July 8, 2026
Customer service is really fast
The reply is really fast. The consultant tried to match with my available time, and provided me sufficient documents so I can see the comparison well. Also, the assistance in completing the contract is truly admired.
July 14, 2026
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