Gi Group Reviews 

I dont normally write reviews, but this is my first dealings with GI group and after the induction im not impressed with them. I chose nights, but couldn't do the first night(Thursday) after my induction as I wasnt well, but they put me down for 2 weeks of pm shift for training and it seems whoever you deal with at the warehouse in this case(GXO Entertainer in Banbury) doesnt have a clue as they seem to want me to do the night shift at the same time as the pm shift as if theres internal communication crossover.

I couldnt do my first day shift(yesterday) or today as I have car issues 🙄. Told them in message as they dont answer the phone, but they dont acknowledge messages either. Instead i get a text asking if i worked last night and then another text later on the day saying if I dont go in tonight then no shifts going forward. I sent another message which likely wont be acknowledged either, politely giving them a mouthful and telling them to stick the job. I need and wanted the job, but its 55 minutes away, so not as easy without a car. Suppose it saves me wasting money hiring a car to do this job like I was sorting out.

This is for AMY at GI group at pets at home in Stafford.
Had no issue till today. Went in the office to check if my payslip was ready as HMRC wasn’t updating and couldn’t log onto the payslip portal from work, when I logged from home the payslip wasn’t showing.
Amy who is one of GI clerks was the most arrogant when I asked if she could check on her end. Her reply was “you should be in the warehouse right now, come back on your break”. There was no need for saying it or the way she said it. I work to get paid hence why I asked her and I will not use my unpaid break time for this. Amy just couldn’t be bothered.
Staff turnover is very high, about 20 leaving weekly.

Avoid...this company advertise jobs that appear available but don't get back you,even if you have the relevant experience. Not professional for a recruitment firm.

They advertise the job they don't have and as soon as they took my personal details, my recruitment consultant Monika started to ignore my emails.

I developed a health condition after working with them and they fired my while still in operation room . They said they no longer need my services because I was two days absent to do operation.

Originally taken on as a mixing operative for Park Cakes in Bolton.

Very very bad experience across the board. I have had similar experiences with GI Group at another site. Never answer the phone, emails, very unprofessional.

Contacted Gi as i had moved to another area and was asked to goto park cakes in Bolton as a night mixing operative.

Thrown to different departments every single shift, no face fit mask provided. No PPE other than boots provided. Ended up getting conjunctivitis which i could not attend a shift. Breathing and in contact with flour/ingredients all shift with no workers wearing any masks and none provided.

told agency and was told they would contact me the day after, sent message notifying i was available for work and had recovered only to be ghosted and no shifts now allocated to me.

same experience across the board at all sites i have encountered GI Group. Unprofessional, time wasters, and have no care in the world for staff health and safety.

I’ve had a very disappointing experience with GI Group Recruitment. I applied for several roles over a period of time where I met the stated experience requirements, but I never received any response or feedback. Even a basic acknowledgment or update would have been appreciated.

Trying to contact the company was also frustrating. On multiple occasions, calls went unanswered, making it difficult to follow up on applications or get any clarity on the process.

On the rare occasion I was able to speak to someone, the interaction felt rushed and dismissive. I didn’t feel like my application or questions were taken seriously, which left a negative impression of the company’s approach to candidates.

Overall, the lack of communication and professionalism made the experience discouraging. I would recommend that the company improve its responsiveness and candidate engagement, as these are key parts of any recruitment process.

Really disappointing to see in this day and age this agency is offering its agency pay at the absolute minimum whilst the companies they work for are hiding behind the agency veil whilst promoting ethical pay standards and subsequent accreditation

Do I think this is limited to GI group, no. However with escalating costs in the UK to offer 40 hour working weeks minus the lunch break for a paid 35 at £12.21 is forcing people into poverty

Felt like I got scammed.
they asked for identification, which seemed weird but I provided anyway, thinking it will help with the process.
had an interview with them, said they will contact me withing 2-3 days to schedule another.
Never heard from them again, even after Emailing to ask for an update.

Absolutely appalled by this company.
Applied for a job through them and haven’t received anything from them throughout the week. Tried to ring using the number given on the job ad; it rang for a bit and then sent me to voicemail, which was full. The next day it was the same, so I contacted the main office. The lady was nice and gave me an email for the responsible person (Ryan Foley), as I couldn’t get through on the phone. Not long after sending an email with an enquiry about updates, instead of replying politely with something like “sorry, this job is no longer available,” they removed the job ad and deleted my account that I had created when applying.

G.I Group used to be a very good agency when I last worked for them doing a driving job 3 1/2 years ago, but have gone downhill.

I attended an induction at a company on Friday 9th Jan, for a start on the Monday morning, and was more than happy with what I’d seen on the walkaround.
I was looking forward to starting work once again, particularly after my redundancy.

Now, before I go any further, I would like to just say that everybody’s personal circumstances family wise are different. No two peoples are the same, but these goons didn’t seem to comprehend this in any way shape or form when I explained to them the below.

My elderly father aged 83 unfortunately collapsed very early hours Saturday morning, so I was in hospital over weekend with him.
However, this particular consultant kept bombarding me with WhatsApp messages asking me to complete the Yoti link.
Even when I explained to her where I was and why, and I will do it asap, she still bombarded me.

I’m now my Dad’s sole carer. Because he was still weak and ill, I had to make sure he was okay and comfortable before I left him to go to work in good time on the Monday morning.

It’s difficult juggling your own family life, work to pay your bills, feed mouths, as well as caring for an elderly parent.
Particularly when you’re the only one who does all the work.

I called the female consultant who was bombarding me with WhatsApp messages, explaining that I’m running slightly behind because of heavy traffic, and that I’m not far away, and I’ll be a little late.

I also told her because I’m more than happy to stay behind to make it up, or come in for an extra hour or two in the mornings. It’s no problem.
In my mind, I was compromising by offering to do this.

The response I got from the consultant was surprising to say the least.
Instead of listening, she snapped at me that the agency “only want reliable people and not to bother turning in!” before hastily putting the phone down on me.

Who on earth does this stuck up bit of fluff think she is?

Not too long after I got an abrupt text message from her saying ”You’re a waste of time so we’re not going to put you on any future assignments with us as you’re unreliable!”

How can I be unreliable if I’ve made the effort to get up and ready for work really early, care for my Dad, and drive to workplace?

I called her to try and resolve this, but she wouldn’t answer the phone at all. Pure cowardice.
Instead, on my third attempt of calling, the branch manager answered and gave me a volley of abuse.

Among things he said were “you knew all of this was going to happen so shouldn’t have took on the job, it’s not our heads it’s your problem!!!!”
Ok, so I’m a mind reader now am I? If I was psychic, and knew this was going to happen, I’d have also put the lottery on.

I gave as good as I got though. I won't tolerate being spoken to, or treated in this appalling manner by anyone.
I hope one day that these slimeball, so-called Recruitment consultants experience a taste of their own medicine when one of their parents or immediate family fall ill, and they try and cope.

This horrible experience reinforces my mistrust with nearly all agencies. They are parasitic low lives, who have no empathy or consideration.

There are only a small minority of employment agencies out there that I have dealt with and would recommend to others.

To anyone that is even considering any roles with these planks, just don’t bother because they will treat you like something you’ve trodden in.

Horrible, a lot of lies

Honestly the worst company you could possibly work for, how am I having to chase up my own wages. Useless pricks.

Extremely unorganised, time wasters that don’t respond after wasting your time, don’t even bother using them as an agency. Terrible service.

i did like the job, but there did not pay me for my holidays which i never took,

I received a text message this morning asking if I had a moment free. I replied asking who it was and they identified themselves as Liberty from Gi Group Int(UK) and they had opportunities for me, I declined and asked them to explain how and why they had my number and if not, to delete my number...completely disregarded that and tried to push sending me more information. I've never heard of them and certainly didn't request information or to be spammed by their useless service. Blocked the number and screenshot the conversation. Even if I was looking for work, after that I wouldn't use them any way!

Racist scum that hate all non whites apparently. Awful employees in particular chris and ryan at shoreham branch who should be fired

Have applied for several jobs that this company advertised, no luck for myself but it seems they prefer to provide jobs for foreign workers rather than native born British citizens as myself. Found out through a friend of mine that his wife was offered a warehouse job with zero prior experience and she's only been in the UK for several months. I've applied for several warehouse jobs with prior experience over the course of a year through this agency and still no luck. I've now told them to delete my details from their system. Very disappointed with this agency. Won't be going anywhere near them again...

I had a very disappointing experience with Gi Group, particularly in my interactions with Kristina Nikolova. Communication was poor throughout the process, and I often felt left in the dark without updates or clear answers. Expectations were not managed well, and there seemed to be little regard for professionalism or follow-through.

I tried to raise my concerns directly, but nothing was resolved. Unfortunately, based on this experience, I would not recommend Gi Group to anyone seeking reliable or supportive employment services.

Never get breaks holiday requests regularly refused. Booked in for overtime I haven't agreed to literally every week the worst employer I have ever had to work with hands down.