Glaisyers Solicitors Reviews 

36
•
TrustScore 2.5 out of 5

2.4

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Rated 2 out of 5 stars

We found them very unfriendly, asked at least twice for documents they already had from us which seems very inefficient . Very little communication from them without us contacting them to ask for upda... See more

Rated 1 out of 5 stars

After meeting with the Head of the Corporate Team and signing their terms, I was ignored for over two weeks even though I called and wrote on a few occasions. Absolutely appalling and unprofessional.

Rated 1 out of 5 stars

Probably the rudest receptionist I have ever had the displeasure of speaking to, I strongly urge anyone to check their 1 star reviews prior to contacting them. Absolutely appalling avoid!

Rated 5 out of 5 stars

I cannot recommend Glaisyers Solicitors enough. With this being our first purchase, everything has ran smoothly from start to finish. Sam has been in contact almost instantly with updates all the way... See more

Company details

  1. Law Firm

Written by the company

Glaisyers ETL is a leading UK law firm with offices in both Manchester, Liverpool and London. Our solicitors provide legal services to businesses and individuals across the country.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

36 reviews

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2.4

All reviews

(36)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent

I would like to express my sincere gratitude to Paul for his outstanding work in handling my divorce proceedings. His professionalism, diligence, and commitment ensured that my children and I were able to move forward with security and stability. Securing our family home has made a profound and lasting difference to my children’s lives, and for that I am deeply appreciative. On their behalf, I extend my heartfelt thanks.

I would also like to acknowledge Richard for his excellent work on multiple conveyancing matters. His service has been consistently efficient, thorough, and faultless.

I highly commend the firm for their exemplary standard of service.

February 20, 2025
Unprompted review
Rated 2 out of 5 stars

They were very slow and unfriendly

They were very slow and unfriendly . I was charged for every thing they could possibly think of and their bill was far more than their original estimate, They acted as if I were a nuisance not their client . I don’t trust this firm to give hood advice or service ,

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

From day one the service was horrendous

Verry disappointing service
From day one the communication of what was going on, attitude of the staff, customer service and understanding that I was 'a client' was horrendous. I often wondered what I was paying for and felt a complete inconvenience to them. I was spoken too regularly with an unprofessional attitude. With several properties to sell in the future I would never use Glaisyers again

December 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Exceptional faultless service…

Exceptional faultless service throughout.
I would recommend Glaisyers without hesitation or reservation.

November 27, 2024
Unprompted review
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Reply from Glaisyers Solicitors

Tim, thank you for taking the time to write a review for us.

Rated 1 out of 5 stars

Bad customer service

It needs to be more custom efficient it needs to improve on its efforts to work with the paying client not be so flippent using this company cost me a lot more for its none efficiently had to move another solicitor to finish off a divorce

October 29, 2022
Unprompted review
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Rated 2 out of 5 stars

We found them very unfriendly

We found them very unfriendly, asked at least twice for documents they already had from us which seems very inefficient . Very little communication from them without us contacting them to ask for updates , would not recommend.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic solicitors!

I would like to say a huge thank you to Kathryn O'Rourke for her help on purchasing my first home! From day one she has been amazing, very helpful explaining processes and answered all of my questions when I didn't quite understand. We were dealing with an extremely difficult solicitor on the sellers side and Kathryn was very percistant. I've already highly recommended her to friends buying their first homes and will certainly be calling her again if we ever decide to purchase another home.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Plain speaking and really on the ball

I was pleasantly surprised and extremely satisfied at the service I received from Kathryn O'Rourke and her team. They were efficient, easy to contact, prompt in responding, approachable, very knowledgeable, pleasant and they instilled me with great confidence at every stage of selling my house. Above all, they communicated in plain English and did not complicate the process with legal jargon, which made the whole thing much, much easier. I would recommend Kathryn and Glaisyers 110%. I have used the firm for over 10 years and would not go anywhere else for legal support.

May 19, 2022
Unprompted review
Rated 5 out of 5 stars

Impressed

I was always impressed with the speed with which the conveyancing team at Glaisyers responded to enquiries from all parties involved in the sales - usually within a day (many times faster than the two week response times from another party's solicitor).  The team were fair when waiting for a response, and politely enquired about progress when the delays became unreasonable.

My thanks  (many times over) to the team.

April 19, 2022
Unprompted review
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Rated 5 out of 5 stars

Thomas Partington & Glaisyers Solicitors

We would like to say a huge thank you
to Thomas Partington & Glaisyers
Solicitors. Thomas was absolutely
brilliant, he was very efficient from start to finish in the whole process of us
selling and purchasing our properties. Thomas made the process so smooth with his prompt responses, knowledge
and professionalism. Will highly
recommend.

April 18, 2022
Unprompted review
Rated 5 out of 5 stars

Conveyancing

Our Conveyancing Solicitor Kathryn, provided a seamless, efficient and professional service. And was easy to contact. Without hesitation, I would highly recommend Kathryn’s services.

April 9, 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I was fortunate enough to have a friend recommend Glaisyers Solicitors in Manchester who I used for the sale of my apartment. My case handler was Kathryn O'Rourke who I cannot thank enough for how professional she handled the whole process.

Kathryn ensured prompt replies to all my emails and calls, reports and engagement with buyers Solicitors were completed so efficiently.

Kathryn was an absolute pleasure to deal with and made the whole process stress free. I would highly recommend her to anyone.

April 5, 2022
Unprompted review
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Rated 5 out of 5 stars

I used Glaisyers Solicitors for my…

I used Glaisyers Solicitors for my First house buy.They Treated me very professionally , very cooperative , give replies to my emails very quickly and in very simple ways. Miss Rabia Ismail was my case handler who helped me all the time through the purchase procedure. I must refer them to my family and friends.Thank you Glaisyers

February 27, 2022
Unprompted review
Rated 5 out of 5 stars

Prompt, supportive and professional.

Glaisyers was recommended by my broker as a new solicitor firm to work with. Our initial engagement seemed positive and very prompt. Kathryn O’Rourke is then appointed for my case. As my purchase was an auction transaction, speed is key.

Kathryn was on point in getting over reports, messages and updates throughout the whole process. The level of service she provided was exceptional and very professional. She did a lot of work behind the scenes, speaking with seller solicitor, lender underwriter and broker, on top of that she provided me with relevant updates at appropriate times. Keeping me informed should there be anything I needed to do. This helped me keep calm.

After a few phone calls and emails exchanged, my trust level for Kathryn has gone up. I trusted that when we hit an obstacle, we could find the solution for it. She did exactly that, while protecting my interest and safety throughout.

On completion, I felt grateful that Glaisyers fee were very reasonable given the quality. I highly recommend Kathryn and have already started directing friends towards them for their purchases. If you are looking for a good firm to help you through your property purchase, do not hesitate to use them.

February 13, 2022
Unprompted review
Rated 5 out of 5 stars

Great for complex conveyancing

The property team at Glaisyers acted for me in a rather complicated property purchase. I am myself a practicing lawyer - the worst type of client for another lawyer - but they kept me properly informed and advised, and empowered me with the information I needed to take the necessary decisions. The result: a glorious little cottage, and a very satisfied customer.

January 11, 2022
Unprompted review

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