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Glcu Reviews 

2
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TrustScore 3 out of 5

2.9

Bank
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Company details

  1. Bank
  2. also in
  3. Financial Institution
  4. Non-Bank Financial Service

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

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2.9

All reviews

(2)

1 review in the last 12 months

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Rated 1 out of 5 stars

Misrepresents everything; no accomodation for disabled

Misrepresents everything ; Does not return calls - 20-50 minutes to get a live rep - then they disconnect. Heartrbreaking. Lawrence ave chicago burned up 2 hours babbling why they dont know APRs or how to work the computers; Skokie branch drops calls; they change their titles so Mortgage manager turns out to not be a mortgage manager; Olive AI tells you to call Olive AI then disconnects. NOT FOR Seniors No accomodations for disabled. Not the old GLCU

July 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Great Lakes Credit Union gets worse…

Great Lakes Credit Union gets worse each day. No more reaching customer services; Reps online "close" cases without providing any answers. They constantly send texts to your phone at 2:00am to 4:00am. Lobby barely open anymore. Very sad to see they likely won't be around much longer.

May 22, 2023
Unprompted review

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