Glenmore Mobility Reviews 

Glenmore Mobility was my life savor on a Sat in Oct visiting from Los Angeles, California,
My brand new Quantum Edge chair charger wasn’t charging my chair and they offered immediate service to test the battery or trouble shoot my chair.
Keith was more than accommodating and I highly recommend them for any of your mobility needs . 🎉

Glenmore Mobility in Bathgate could not have been more helpful when we contacted them recently after unsuccessfully contacting other companies trying to get a repair done to my mobility scooter. Even though I had not bought the scooter from them (the company I did buy it from had gone into liquidation) they repaired it and I had it back within a few days

Excellent service from the staff at Glenmore Whitburn Road who went above and beyond to help fix a missing part from a wheelchair footplate.
Thanks for all their help in previous purchases as the staff are very knowledgeable in the products ensuring the correct equipment is purchased. We will continue to use this company in the future due to the high quality of service and aftercare.

As a wheelchair user, I cannot recommend Glenmore enough! They fix my chairs and get me back on the road in no time at all. Really appreciate their skills and knowledge!

Although on this occasion we did not make a purchase, I would like to thank the staff who brought the chairs to try and gave advice as to how to make better use of existing mobility furniture. No sales pressure!

Quick and speedy delivery of a Riser recliner chair my Dad had chosen. Michael was a pleasure to deal with.

Fantastic experience with Glenmore today. My lovely neighbour now has a new riser/ recliner chair which is so comfortable. Keith and his team also moved the old chair downstairs and removed a broken chair . Such a professional, friendly service. I can highly recommend. Thank you .

I am extremely happy with the friendly and helpful service we received from Glenmore mobility. My dad was attending my graduation ceremony in Dunfermline and we could not find anywhere to hire a hoist from to assist my dad in and out of the bed as we were staying in Dunfermline after travelling from Paisley. Steve and Michael are angels in disguise. Steve managed to source a hoist for us to hire the day before and arrange for pick up from the Dalry Road branch and helped us load into our car. It made everything so easy for us as a family to enjoy an important milestone and I can't thank the team enough for helping us in a time of need. Will always recommend this company going forward and use them again in the future.

I visited the store on Dalry road with a friend on 28/10/25 for help with a wheelchair. My friend had already purchased a walker from the store some time ago but now needed a wheelchair to get around the house and go out. We were met by Tony smiling and friendly. We explained her issues. Tony listened patiently and asked questions to clarify exactly what was needed. He took time to discuss options pros and cons and did trials to get the correct one. He also helped with an aid to get in and out of bed. Could not have been better.

Buyer beware, read all the 1 star reviews here!!
I made the mistake of visiting the Dalry store today. Wish I’d read the 1 star reviews before I went.
Keith, who I had the misfortune to ‘help’ me was the bully others speak of. He was more interested in where I lived and how I’d be paying!?! Spoke volumes to me and explained why there were no prices on anything!
Just found Mobility Giant who seem much more decent to deal with and have 5 stars on Trustpilot.
I was looking for a scooter after having had a stroke. He’s rude, along with others I’ve come across who think disabled equals daft… more fool him!

Thanks to Jennifer who was very patient when I was choosing a new Recliner Chair. I wasn't rushed into making a descision and everything was explained fully from Price to Delivery date.
Chair was delivered when I was told it would be and I was kept informed. On the day the 2 Delivery Guys were great---sorted & explained everything I needed to know. I was delighted with the Chair itself when it arrived. So Thank-you to Glenmore Mobility.

I went in with a stabilizing prong walking stick with 4 worn down corks and Micheal kindly searched for the right size as they were obviously smaller than the standard ferrules.
He wouldn't even take any money for them which was very kind and very much appreciated. I will definitely be back when I need more disability equipment to aid my progressive condition.

As soon as we arrived at the Edinburgh Dalry store we were so well looked after. Knowledge of what we needed was excellent could not have been better.
Highly recommend their products and service.

Was mis sold a second hand scooter that stopped working 10 minutes after got it home. Took it back in less than 24 hours later. They couldn't find a fault. Customer adviser Susan sold it to my husband and I it was good for a car which it was. When I called to speak to them Susan advised it would cut out if going down lowered pavment which was not advised when buying. She said it is second hand. This sould till work.
We are now left with a scooter we have no faith in and we asked to to the manager. 2 weeks later we were and on a credit notenote

On arrival at the Edinburgh store I was greeted warmly by Michael, I was enquiring about a new wheelchair for my Father. Michael could not have been more helpful, first he listened carefully, he gave me suggestions and explained everything clearly. He gave me the option of taking chairs to my Father to try, but instead I decided to bring my father to the store. Michael had a lovely manner, great with my Dad, no pressure just good advice, and he went out of his way to assist us before Dad chose his new wheelchair. Highly recommend.

Great service from Micheal and Toni, chair is working well now, Thankyou!

I had a mixed experience with Glenmore Mobility. While the staff were generally helpful and accommodating, communication was sometimes lacking, as highlighted when emails were left unanswered. The delivery and product selection process went smoothly, but improvements in responsiveness would make the overall service better. Glenmore Mobility is decent for specific needs but not flawless.

Glenmore mobility in particular Michael were very helpfully with the recent purchase of a recliner chair for my mother-in-law Nothing was to much trouble and Michael was brilliant with her explaining all the different functions and options .The chair arrived promptly the delivery men were very polite and took away old settee This could have been a very stressful purchase for my mother-in-law but everything went very smoothly and she is delighted with it
Many thanks

I needed to help a friend with acute sciatica.
Mobility was difficult and showering was unsafe.
The staff hired me a wheelchair, shower seat and elbow crutches with minimum fuss and maximum efficiency.
A fair price with good advice on how to use them. Flexibility about return dates and an ability to extend.
Really could not have been better.

I hired a riser/recliner chair from Glenmore Mobility for my elderly housebound father. I received excellent advice on the best chair to meet my Dad's requirements. The chair was delivered promptly and set up with minimal disruption. Because of the uncertainty regarding my Dad's situation, Michael and the team have been so helpful with the ongoing hiring process. From my experience, I would highly recommend Glenmore Mobility as I received an excellent and courteous service from everyone I dealt with, and will certainly return in the future if the need arises.