GlobalRose.com Reviews 

3,777
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently find the flowers remarkably fresh and beautiful, noting that shipments arrive right on schedule for their special events. Many people also appreciate the remarkably smooth ordering process, helpful communication, and the stunning floral arrangements they routinely receive. Some reviewers were not happy with customer service, mentioning unhelpful responses and a complete lack of support when problems occurred. Other customers reported receiving damaged, withered products featuring unpleasant brown petals, mold, and broken stems right out of the box. Additionally, a few individuals experienced frustrating delivery delays that completely missed their important scheduled celebrations.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, as some consumers report receiving fresh, beautiful blooms... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers reporting that the flowers arrived fresh,... See more

Delivery service

Consumers find delivery service to be quite mixed, with many reviewers reporting that orders arrived on time... See more

Order

Users describe ambiguous interactions with order experiences, as while some reviewers expressed absolute... See more

Customer service

Customers consistently note negative experiences with customer service, reporting that emails are ignored,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They were beautiful a few were broken. They came a day later than expected delivery date, but luckily my event wasn’t until a few days away.

Company replied

Rated 4 out of 5 stars

The callas were short lived this time, I started noticing browning within 3 days. In the past they have lasted closer to 6-7 days before starting to show wilting and browning. Fortunately, the cust... See more

Company replied

Rated 4 out of 5 stars

Delivery went perfectly. Roses were not as fresh looking as previous deliveries. Perhaps it was the upper 80’s temperature we were experiencing. .

Company replied


Company details

  1. Wedding Service
  2. also in
  3. Flower Market

Written by the company

The secrets behind your flowers We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy. From the gentleness employed on planting our blooms - the harvesting of stems just for you - to when we show up at your door, Global Rose delivers thoughtful welcoming care. Flowers that keep you company and cheer your space. Flowers that are natural expression of our bonds, that embody the beauty of kindness, in all its forms. By having the ability to arrange your flowers, you are also receiving the gift of personal satisfaction. You are free to touch, arrange, smell and use your artistic skills to create a personal masterpiece!


Contact info

3.7

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(3,777)

78 reviews in the last 12 months

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Rated 3 out of 5 stars

So so experience

Delivery was on time as expected.They were immediately put in water upon arrival. I was very disappointed with the quality of the flowers. The calla lilies were browning and needed a lot of TLC to look presentable. The blooms of spray roses fell of when unpackaged and many of them were brown and dry. The babies breath was completely dried out.

November 4, 2026
Unprompted review
Rated 1 out of 5 stars

Way overpriced

Way overpriced, the roses were small and rather dull.

October 15, 2026
Unprompted review
GlobalRose.com logo

Reply from GlobalRose.com

We're sorry the roses didn't meet your expectations.
We'd appreciate the opportunity to learn more about your experience and address your concerns. Please reach out to our customer service team at support@globalrose.com. Our team is always happy to help.

Rated 1 out of 5 stars

I placed an order with Global Rose…

I placed an order with Global Rose expecting the fresh, high-quality blooms advertised on their website. Unfortunately, what arrived was a complete disappointment, and it was deeply saddening to open a box of ruined flowers for our event.

When we opened the shipment, both the roses and calla lilies were in terrible condition. The roses arrived completely withered, limp, and had dark brown, burnt-looking edges around the petals. The calla lilies were equally damaged, droopy, and showed heavy discoloration, making them completely unusable.

We immediately tried to process them—trimming the stems, placing them in fresh water with flower food, and giving them time to hydrate—but they were far too damaged to recover. Not a single stem from either the roses or the calla lilies could be used for our arrangements.

It is extremely stressful and heartbreaking to receive ruined flowers right before an occasion when you are relying on them. When ordering wholesale from a direct supplier, you expect fresh, vibrant blooms, but this shipment fell completely short of acceptable quality. I strongly advise against purchasing from Global Rose if you need reliable, fresh flowers.

October 15, 2026
Unprompted review
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Reply from GlobalRose.com

Dear Veronica.
We're truly sorry the flowers arrived in this condition, especially with an important event ahead. We understand how upsetting this must have been.

Our team was happy to offer compensation via email to make things right, as we're always here to listen. Your experience and satisfaction matter to us!

If you ever need anything else, please don't hesitate to reach out.

Rated 5 out of 5 stars

Awesome Wedding Flowers

I ordered flowers (light pink roses, bergundy poms, baby's breath, ruscus, and silver dollar eucalyptus) in bulk for our daughter's wedding. They arrived on the date I requested, 4 days before our event, and packaged very well. They looked amazing and fresh. I made arrangements on Thursday and the flowers looked fabulous on Saturday. I am thrilled with Global Rose.

October 10, 2026
Unprompted review
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Reply from GlobalRose.com

Thank you for trusting Global Rose with your daughter’s wedding flowers. We’re glad everything arrived safely and exceeded your expectations for the big day.

We're happy to assist whenever you need more fresh blooms!

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Rated 1 out of 5 stars

Delayed delivery

Delayed delivery. Missed her birthday. Brown edges. Dry stems. Not a good experience. One bloom was cut off stem.

October 9, 2026
Unprompted review
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Reply from GlobalRose.com

Dear Bradley. We're sorry your order didn't arrive as expected for your special occasion.

We're glad we could assist you via email and offer compensation for the inconvenience. We appreciate you sharing your experience and the opportunity to address your concerns.

Rated 5 out of 5 stars

Global rose is always the best

Global rose is always the best - Delivery & Product!!
FIVE STARS

September 24, 2026
Unprompted review
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Reply from GlobalRose.com

Thank you for your continued support! It means a lot to know you've had such positive experiences with both our flowers and deliveries.

We appreciate your trust and look forward to helping you with your future floral needs!

Rated 4 out of 5 stars

Flowers Seem Small & Spindly

The delivery was fine. The carnations seem a little small to be considered "Large." Several of the stems were spindly and the blooms broke off.

September 11, 2026
Unprompted review
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Reply from GlobalRose.com

We’re sorry to hear about your experience. For any concerns with your flowers, please contact our Claims Department at claims@globalrose.com as soon as possible after delivery. This allows us to review the issue promptly and work toward a resolution while the flowers are still in a condition that can be properly evaluated.

Best regards,
Global Rose.

Rated 3 out of 5 stars

Um,ok

Flowers of different varieties and different lengths — unprocessed. The buds are not open. Some flowers were stapled to the paper. But the price is excellent.

September 15, 2026
Unprompted review
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Reply from GlobalRose.com

Dear Aleksei,

We ship our flowers in closed bud form to maintain freshness during transit, so when you receive them, they can open up with proper care.

If you ever have any issues with your order, please note that we need to be contacted at claims@globalrose.com within 24 hours of receiving the order so our Claims team can properly investigate the issue and assist you.

Best regards,
Global Rose.

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Rated 5 out of 5 stars

The roses are beautiful and high…

The roses are beautiful and high quality. Thank you so much!

August 8, 2026
Unprompted review
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Reply from GlobalRose.com

That’s the experience and quality we strive to provide with every order. We appreciate your kind words and thank you for choosing Global Rose!

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Rated 1 out of 5 stars

Flowers arrived late after spending two…

Flowers arrived late after spending two days on a FedEx truck in the August heat. Customer service refused to accept any responsibility for their delivery vendor’s failure. Will not use or recommend this company again.

August 7, 2026
Unprompted review
GlobalRose.com logo

Reply from GlobalRose.com

Dear SED,

We’re sorry for the frustration caused by the delay with your order.

According to the tracking information, the delay was caused by a missed delivery attempt. Please note that our orders require a signature upon delivery, so FedEx must have someone available to receive and sign for the shipment.

We understand your concerns regarding the time the flowers spent in transit, and we apologize for the inconvenience this caused.

Best regards,
Global Rose Customer Service

Rated 2 out of 5 stars

I received my order of foliage and the…

I received my order of foliage and the alstroemerias were perfect, but the calla lilies, oh my God, they were very bruised and arrived very hot; half of them couldn't be used.

July 31, 2026
Unprompted review
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Reply from GlobalRose.com

Dear Melissa,

We’re sorry to hear that some of the calla lilies arrived damaged and unusable.

In these cases, we need to be contacted at claims@globalrose.com within 24 hours of receiving the order so our Claims team can properly investigate the issue and assist you.

Best regards,
Global Rose

Rated 5 out of 5 stars

I revived my flowers in great condition…

I received my flowers in great condition and on time. I will definitely use this company again in the near future.

July 23, 2026
Unprompted review
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Reply from GlobalRose.com

We're happy to meet your expectations, and thank you for choosing Global Rose.

We look forward to helping you celebrate many more special moments!

Rated 5 out of 5 stars

3500 white rose pedals

We order 3500 white rose pedals and a bush of baby's breath. They arrived fresh and on time. I will definitely use this company again

July 26, 2026
Unprompted review
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Reply from GlobalRose.com

Thank you for your review! We're happy everything met your expectations, and we appreciate your kind words.

Looking forward to being part of your next special occasion!

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Rated 4 out of 5 stars

They were beautiful a few were broken

They were beautiful a few were broken. They came a day later than expected delivery date, but luckily my event wasn’t until a few days away.

July 9, 2026
Unprompted review
GlobalRose.com logo

Reply from GlobalRose.com

Thank you for your review. We're happy the roses turned out beautifully and arrived within our committed timeframe, giving you enough time to prepare for your event. We also appreciate your feedback regarding the broken stems and delivery experience. If you ever need assistance, please don't hesitate to contact us at support@globalrose.com

Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could - I ordered 100 roses. Only received 50, and HALF WERE BROKEN!!

Customer service is a joke, number doesn't work mail box is full and they ask you RETURN the flowers in the original packaging for a refund - who keeps a box like that?!

Spent over $140 for less than 30 unbroken roses... thanks for ruining my sisters birthday present!

July 10, 2026
Unprompted review
GlobalRose.com logo

Reply from GlobalRose.com

Hi Alaina,

We’re sorry to hear you felt disappointed with your experience.

As discussed with you directly, we issued a replacement order to resolve the issue with your original shipment. Our goal is always to make things right when a problem occurs, and we’re glad we were able to provide a replacement.

We appreciate your feedback, as it helps us improve our service, and we hope the replacement order met your expectations.

Thank you for giving us the opportunity to assist you.

Kind regards,
Global Rose

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