GMX Reviews 

13
•
TrustScore 2 out of 5

1.9

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Company details

  1. Electronics & Technology

Information provided by various external sources

GMX FreeMail ist der Pionier unter den deutschsprachigen Mail-Anbietern. Verwalten Sie Ihre Emails und Email-Adressen über den Webmail-Dienst überall auf der Welt!


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1.9

Poor

TrustScore 2 out of 5

13 reviews

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No recent history of asking for reviews

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1.9

All reviews

(13)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor servicev

I have found out there are a lot more people and companies having the same issue with GMX. Further investigations GMX they do not come the naval regulations which means they can treat anyone
If your like me and your business had been disrupted you have legal grounds to take action and update a journalist in Germany.
Any issue contact me.

Kind regards
Geoff
Director
F.B strategic solutions Ltd

July 8, 2026
Unprompted review
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Rated 1 out of 5 stars

i’ve been with them over 8 yrs & out of…

i’ve been with them over 8 yrs & out of the blue they blocked my account in march.

despite being aware i am a vunerable adult and relay on all hospital treatments and operations via email as well as al my taxes, finances, bank details, workers references etc… i have been battling since march to get my password changed (as never needed in 8 years so could not remember.
they keep sending to my email address which they have blocked and can’t access

i have been sent the same automated email request since march , asking for ID and personal info.

doesnt matter how many times you send the information it goes round on a loop. raises serious concerns where our ID is being, kept, stored and used. have sent my driving licence and birth certificate 6 times now.

their press office, data protection office and legal department ignore all requests and complaints.

instead put you back at the start by providing you with another ticket. which asks for the same information

i have missed critical operations, been fined by HRMC for taxes not on time, my work history is all my emails, including legal information which has had an impact on court proceedings. my whole life is on there, instead dealing with reboots .

gmx. has NO accountability, refuses to even answer simple questions around data!

do not use!! they are based in Germany and no way to contact them( they ignore all emails) instead you are dealing with reports and after 6 months , your whole account gets deleted through no fault of your own!

i don’t have social media, no apps etc… just phone and emails. feel that gmx is the biggest scammers and i’ve just been robbed of all my personal data and ID!

iam one of many! please do not use, unless you are prepared to loose all your information, for no reason

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

I was jobless for nine months because…

I was jobless for nine months because my GMX doesn't recieve emails(It's only purpose). It manages to recieve spam and adverts only, but real emails from real emails don't come through. The second I change to Outlook I can talk to potential employers again.

May 12, 2023
Unprompted review
Rated 1 out of 5 stars

Gmx no longer a firm to have an email with

I have been with gmx for at least 17 years maybe a little shorter. I recently have had bad health and forgotten my password. It has caused me much anxiety but gmx after the same 6 emails wrote. We have responded to your ticket Nd as far as we are concerned the matter is resolved. When did gmx get taken over which such an Incompetent it department. I am writing this because if your planning to join them or are having issues. It would be better to move your contacts to another firm. It seems when corporations get to big they lose track of why. Without clients you do not have a company.

April 4, 2024
Unprompted review
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