Our guide Francesco was brilliant. He was funny , welcoming and so knowledgeable. I can’t imagine there is anyone better to lead a group of English speakers up Etna. He knew the history, the morpholog... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Go-Etna Excursions
Written by the company
Go-Etna - The Company
Since 2009 we have made it our business to make sure that visitors of our beautiful island Sicily have the most pleasant stay. Quality and professionalism are our top values. Go-Etna is a fully-authorised tour operator (Licence D.D.S. N ° 3451S7), which meets all required legal standards. Our task is to offer the perfect service for each client, to meet even the most challenging, individual requirements, offering targeted solutions and leaving no question about Sicily unanswered. The satisfaction of our customers is our greatest concern and we hope that our tours will become the highlight of your holiday in Sicily.
We picked the Go-Etna’s 4x4 Tour. Magnificent views of the volcano, and the Sicilian coastline. Definitely worth doing!
Go-Etna Staff
Our multilingual guides (English, German, Italian, Spanish, French etc.) have become a real trademark of Go-Etna. Who could bring a foreign country closer to you than a local? Getting to know the place by taking a “look behind the scenes” – we have been following this principle for years. Beside the classical highlights, our guides will show you the authentic Sicily from their perspective.The GO-ETNA team and our partners have the ability to meet all our customers requirements of all our customers, thanks to our multilingual experienced staff, a well-equipped fully licenced vehicle fleet and technical material.
Contact info
Via Fiuggi sn C/O Worky Center, 95037, San Giovanni La Punta, Italy
- +39 0958998743
- info@go-etna.it
- www.go-etna.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best guides for the mountain!
Francesco and Marco are top notch guides for a unforgettable experience on Mt. Etna. Go Etna is the best!
Guide (Giovanni) was tremendous
Absolutely amazing day. Giovanni was so knowledgeable and likeable.
Wonderful! Highly recommend
The guides were wonderful, thank you Francesco and Davide! The weather wasn't cooperative but the guides adapted easily to ensure we all had a great day still. The groups were small which makes the experience feel more curated and personal. I've learnt a lot. Communication was efficient and friendly from booking until the end of the tour. I will certainly book again!
Fun and facts on a safe trip
Our guide Francesco was brilliant. He was funny , welcoming and so knowledgeable. I can’t imagine there is anyone better to lead a group of English speakers up Etna. He knew the history, the morphology and the geology and could explain it in clear terms for everyone. Highly recommend this company and if you’re lucky you’ll be safely led by Francesco ( The Best)
The guides and driver were exceptional
The guides and driver were exceptional. Very knowledgeable, interesting, entertaining and funny. Everything was on time as scheduled. I would go with them again. My only regret was that I did not take a full day tour.
Terrific
In addition to all we have written, the communication with the company way easy, clear and quick. The pickup at the hotel was convenient and easy. The car and ride was very comfortable and we enjoyed our time with Francesco and Marco.
detailed guidlines for trekking the top…
detailed guidlines for trekking the top of the mountain were unclear and were given late. Informing us about the expected harsh conditions and the possibility and recommendation to go the following day with better conditions could have saved us a lot of expensive time. We waited for 3 hours in the parked excursion car, no heating.
Unforgettable experience on Mount Etna
We had an amazing experience with Go-Etna! We did the half-day tour, and it was one of the highlights of our trip to Sicily. Everything was well organized, and our driver and guide shared lots of interesting information about the landscape along the way, making the experience even more fascinating.
We loved the opportunity to explore Mount Etna and learn more about this incredible place. The experience was both fun and informative, and the scenery was absolutely breathtaking. Highly recommend Go-Etna to anyone visiting the area!
Easy trip with good views and…
Easy trip with good views and interesting information, good for people our age. Great guide and driver.
Wish that they always used step stool before us asking for it, if van has elevated floor hight.
The best geography lesson of volcanic activity and Mt Etna
The passion, professionalism and knowledge of the 3 guides, Francesco, David and Giovanni about My Etna and the geography of volcanos made the experience extremely memorable.
An extraordinary experience
An extraordinary experience! Go-Etna is a professional company with local guides, who made our experience of the summit tour to Etna a memory of life. To walk at the edge of the craters was awesome. And the wives over Sicily was splendid.
Great tour
Great tour. We saw a lot and learned a lot. The tour guide was really nice.
Half day 4x4 jeep tour
We thoroughly enjoyed the half day 4x4 jeep tour with Go-Etna. Their communication in the lead up to the day was excellent. The guides are very knowledgeable and passionate and it was good to learn more about Mt Etna. It is clear they highly value safety and they ensure all participants are catered for.
Great guides
Great guides. Perfect day. Bring warm clothes. It’s chilly.
Very nice experience
Very nice experience. Vincenzo was great! Very helpful and positive guy.
Perfect for exploring Mount Etna…
Perfect for exploring Mount Etna casually but not „touristy“
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








