Go-Etna Excursions Reviews 

2,595
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 225 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly guides for sharing extensive knowledge and making the volcano excursions truly engaging and memorable. Travelers also deeply appreciate the seamless organization, comfortable transport vehicles, and well-managed hotel pickups that ensure a completely smooth journey from start to finish. Some reviewers were not happy with unexpected itinerary alterations, noting instances of long queues or delays that affected their overall schedule. A few participants also mentioned that certain parts of the trip fell slightly short of initial expectations regarding off-road driving or time spent at specific locations.

What people talk about most

Staff

Users describe positive interactions with staff, praising the guides and drivers for being exceptionally... See more

User experience

People report positive experiences with user experience, highlighting the friendly guides, informative... See more

Location

Customers had positive experiences with location, expressing great appreciation for the opportunity to... See more

Holidays

Clients share positive opinions on holidays, noting it was a brilliant adventure and a fantastic trip... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our guide Francesco was brilliant. He was funny , welcoming and so knowledgeable. I can’t imagine there is anyone better to lead a group of English speakers up Etna. He knew the history, the morpholog... See more

Rated 5 out of 5 stars

The guide was excellent - taking his time when climbing Mount Etna and having regular rest breaks. He was also very attentive of my daughter whom is disabled offering help when required. We also le... See more

Rated 5 out of 5 stars

Great adventure. Detailed communication leading up to the tour, help with clothing etc if required, small group, full of information about Etna and the evolution of the area. We did not stick to a tra... See more

Rated 5 out of 5 stars

We thoroughly enjoyed the half day 4x4 jeep tour with Go-Etna. Their communication in the lead up to the day was excellent. The guides are very knowledgeable and passionate and it was good to learn mo... See more


Company details

  1. Tour Operator
  2. also in
  3. Helicopter Tour Agency
  4. Sightseeing Tour Agency
  5. Tour Agency

About Go-Etna Excursions

Written by the company

Go-Etna - Etna Tour

Go-Etna - The Company

Since 2009 we have made it our business to make sure that visitors of our beautiful island Sicily have the most pleasant stay. Quality and professionalism are our top values. Go-Etna is a fully-authorised tour operator (Licence D.D.S. N ° 3451S7), which meets all required legal standards. Our task is to offer the perfect service for each client, to meet even the most challenging, individual requirements, offering targeted solutions and leaving no question about Sicily unanswered. The satisfaction of our customers is our greatest concern and we hope that our tours will become the highlight of your holiday in Sicily.


We picked the Go-Etna’s 4x4 Tour. Magnificent views of the volcano, and the Sicilian coastline. Definitely worth doing!
Go-Etna on Forbes



Team Go-Etna

Go-Etna Staff

Our multilingual guides (English, German, Italian, Spanish, French etc.) have become a real trademark of Go-Etna. Who could bring a foreign country closer to you than a local? Getting to know the place by taking a “look behind the scenes” – we have been following this principle for years. Beside the classical highlights, our guides will show you the authentic Sicily from their perspective.

The GO-ETNA team and our partners have the ability to meet all our customers requirements of all our customers, thanks to our multilingual experienced staff, a well-equipped fully licenced vehicle fleet and technical material.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,595)

332 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful! Highly recommend

The guides were wonderful, thank you Francesco and Davide! The weather wasn't cooperative but the guides adapted easily to ensure we all had a great day still. The groups were small which makes the experience feel more curated and personal. I've learnt a lot. Communication was efficient and friendly from booking until the end of the tour. I will certainly book again!

October 30, 2026
Rated 5 out of 5 stars

Fun and facts on a safe trip

Our guide Francesco was brilliant. He was funny , welcoming and so knowledgeable. I can’t imagine there is anyone better to lead a group of English speakers up Etna. He knew the history, the morphology and the geology and could explain it in clear terms for everyone. Highly recommend this company and if you’re lucky you’ll be safely led by Francesco ( The Best)

November 6, 2026
Unprompted review
Rated 5 out of 5 stars

Terrific

In addition to all we have written, the communication with the company way easy, clear and quick. The pickup at the hotel was convenient and easy. The car and ride was very comfortable and we enjoyed our time with Francesco and Marco.

November 3, 2026
Unprompted review
Rated 2 out of 5 stars

detailed guidlines for trekking the top…

detailed guidlines for trekking the top of the mountain were unclear and were given late. Informing us about the expected harsh conditions and the possibility and recommendation to go the following day with better conditions could have saved us a lot of expensive time. We waited for 3 hours in the parked excursion car, no heating.

October 29, 2026
Rated 5 out of 5 stars

Unforgettable experience on Mount Etna

We had an amazing experience with Go-Etna! We did the half-day tour, and it was one of the highlights of our trip to Sicily. Everything was well organized, and our driver and guide shared lots of interesting information about the landscape along the way, making the experience even more fascinating.

We loved the opportunity to explore Mount Etna and learn more about this incredible place. The experience was both fun and informative, and the scenery was absolutely breathtaking. Highly recommend Go-Etna to anyone visiting the area!

October 18, 2026
Unprompted review
Rated 4 out of 5 stars

Easy trip with good views and…

Easy trip with good views and interesting information, good for people our age. Great guide and driver.
Wish that they always used step stool before us asking for it, if van has elevated floor hight.

October 3, 2026
Unprompted review
Rated 5 out of 5 stars

An extraordinary experience

An extraordinary experience! Go-Etna is a professional company with local guides, who made our experience of the summit tour to Etna a memory of life. To walk at the edge of the craters was awesome. And the wives over Sicily was splendid.

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

Half day 4x4 jeep tour

We thoroughly enjoyed the half day 4x4 jeep tour with Go-Etna. Their communication in the lead up to the day was excellent. The guides are very knowledgeable and passionate and it was good to learn more about Mt Etna. It is clear they highly value safety and they ensure all participants are catered for.

October 19, 2026

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