GoBolt Reviews 

2,781
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 965 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent delivery service, noting its speed and efficiency, along with timely notifications and reliable tracking. The staff, including drivers, are consistently praised for being professional, polite, and helpful, often ensuring careful handling and proper placement of items. People appreciate the smooth overall service and receiving products in good condition. However, some people were dissatisfied with delivery attempts, reporting packages marked as missed without an actual attempt. Others experienced lost orders or items not arriving. Additionally, some customers noted a lack of clear communication regarding delivery status or unexpected requirements.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, with many praising timely arrivals... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Consumers generally report positive experiences with the service, highlighting the reliability, efficiency,... See more

Product

Reviewers highlight positive aspects of product, with many customers reporting that their items arrived on... See more

Order

People report ambiguous experiences with order, with some customers receiving their orders on time and in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Driver was very nice. I had sent instructions to leave in porch as delivery was changed several times but apparently a signature was required which surprised me. I had been notified 3 previous times o... See more

Rated 4 out of 5 stars

Good updates as the parcel was in the delivery process. I liked all the photos once it was delivered.

Rated 4 out of 5 stars

Everything was fine except the package ended up in the office, it delivered to our apartment door.

Rated 4 out of 5 stars

Delivery was great, but they did not ring doorbell. A doorbell ring would've been appreciated.


Company details

  1. Logistics Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Shipping Service
  5. Warehouse

Written by the company

GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(2,781)

988 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst customer service I’ve ever…

Worst customer service I’ve ever experienced. There is no way to speak with a real person, you’re stuck talking to a bot that doesn’t actually help.

The delivery service is even worse. I waited at home from 8:00 a.m. until 9:00 p.m., only for the driver to never show up or deliver my package. Now I’m left wondering if it will arrive the next day, with no communication or updates.

This level of service is completely unacceptable. Customers deserve accurate delivery windows, clear communication, and access to real customer support. I will avoid using this delivery company whenever possible.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was good

Everything was good - the packaging, where it was placed at the door, and service that was on time! So thank you!!

July 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Delivery service

The delivery person kindly unloaded our large heavy order in a quick and timely manner. He took good care of our delivery.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Sodastream Pepsi

Never sure when ordering items though Facebook ads. But this was great!
Placed order at a great price. Received ongoing messages through my email account (reassurring).
Tracking program very useful package delivered to the door on day and within the time frame provided.

July 13, 2026
Unprompted review
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Rated 1 out of 5 stars

GoBolt is a Joke

GoBolt is a Joke - Do Not Use Them.
Absolutely unprofessional and trash. Waited days for a package that never arrived. No call. No knock, No doorbell, Just a cowardly email saying I "missed" the delivery. That's not a failed delivery-that's a delivery that was never even attempted. Honestly, GoBolt should change their name to "GoGhost," because that's all they do. 0/10. If I could give negative stars, I would. Complete waste of time. I'll be telling everyone I know to avoid them at all costs.

July 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Good experience

Delivery person buzzed up to my unit and communicated clearly. I’ve had drivers in other companies deliver my packages to other buildings on the property so I love it when things go as they should. Bolt drivers have always been reliable in my experience.

July 9, 2026
Unprompted review
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