GoBolt Reviews 

2,982
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 944 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery team for being efficient, communicative, and exceptionally careful when bringing large furniture and packages directly inside their homes. Consumers also appreciate the reliable tracking updates, helpful notifications, and consistently punctual arrivals that make the entire shipping process smooth. However, some reviewers noted frustrating issues with failed delivery attempts, sudden schedule changes, and unfulfilled instructions regarding building access. A few people mentioned that drivers occasionally claimed they could not reach the location or waited in incorrect spots instead of following specific buzzer notes. Others experienced unexpected delays or problems when trying to coordinate alternative delivery days with customer support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals, helpful... See more

Staff

Customers had positive experiences with staff, frequently noting that delivery drivers and workers were... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the prompt and... See more

Product

Clients share ambiguous opinions on product experiences, as some reviewers express great delight, noting that... See more

Order

Consumers find order to be mixed, as some reviewers report that their package arrived quickly and within... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Driver was very nice. I had sent instructions to leave in porch as delivery was changed several times but apparently a signature was required which surprised me. I had been notified 3 previous times o... See more

Rated 5 out of 5 stars

Lots of communication with an option to change delivery day. Got an estimated time, and then a live tracking option after a phone call to say our delivery was next. Could not have asked for better ser... See more

Rated 5 out of 5 stars

Quick delivery carefully dropped off at my apartment door. I really appreciate that, rather than having to go pick it up in the lobby package/mail room.

Rated 5 out of 5 stars

The delivery team was fantastic! They did a great job to assemble the furniture and bring the pieces inside. They were very careful and ensured that all debris was cleaned up before they left. Ver... See more


Company details

  1. Logistics Service
  2. also in
  3. Courier and Delivery Service
  4. Delivery Service
  5. Shipping Service
  6. Warehouse

Written by the company

GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,982)

957 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

They do EVERYTHING Intelcom *DOESN'T*

They do EVERYTHING Intelcom *DOESN'T*:
1) They actually deliver on time
2) they buzz your door, & actually talk back very polite & courteously
3) they leave your package in an *ACTUALLY secure* location if necessary
4) they need to replace Intelcom as AMAZON's choice No. 1 courier
5) their service is consistently great!

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company

The company itself has one job, to deliver packages in a timely manner. They cannot do this job at all. Their customer service team is also not equipped to help customers when things are not delivered as they are supposed to be. If any company you choose to buy from has contracted with Go Bolt to do the delivery, I recommend not dealing with them, and with any luck, GoBolt will simply lose all of their business and another, but good, company will hire all of the employees from there

October 13, 2026
Unprompted review
Rated 4 out of 5 stars

The delivery was great, but timing needs to be more specific when delivering to apartments or condos

The delivery was great and I was able to contact the driver to give him directions to the loading dock. My only issue is that with deliveries to apartment buildings, you need to be more specific about when exactly the delivery will take place. I received a notice that the package was going to be delivered on one day but it got rescheduled to the next day. Also, the only info I received was that it would be delivered on that day, some time prior to 9pm. And finally, although it was great to watch the movement on my delivery on the map, I was never formally made aware that the delivery was coming until it listed I was "next up". I have lived in 5 different apartment or condo buildings and it is standard practice that we need to book the elevators in advance and we can only reserve it for a certain time frame - usually just a two-hour time block. Many of my buildings have only allowed elevator bookings during the day with no deliveries after 5pm. It's very difficult and nearly impossible to just contact building management when we are "up next" in the delivery. I can't 'hold' the elevator all day just to find out the shipment has been deferred to another day. And I need to physically go to the management office to get them to put the elevator off services....which they don't do until the shipment arrives. Again, I want to reiterate, your delivery services was great but it needs to be a lot more specific in terms of the timing if you are delivering to an apartment building or a condo complex as there is not as much flexibility for delivery as there would be if you are just delivering to a house.

October 9, 2026
Unprompted review
Rated 1 out of 5 stars

"Failed delivery"

"Failed delivery". Apparently their drivers are unable to read addresses on packages or on houses (even with plain numbers).

I'm telling merchants I will no longer buy from them if they use this shipping company.

October 12, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Delivery had no issues

I had no issues with my GoBolt delivery recently from Well.ca. On time, up to date email communications. Pretty smooth. No product issues either, so delivered with care too. Thank you!

October 5, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

A bit stressful but worked out in the end

I don't like that Cozey and GoBolt didn't tell me which day my couch would arrive and instead assigned me a date on the day of with no warning. Once I rectified the issue with Cozey, I got to choose my delivery date which was good and I liked that my delivery person called me 10 mins advance saying he was arriving. He was quick and professional.

October 7, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Product was delivered successfully

Product was delivered successfully; however, per instructions I had advised once buzzed in they would gain access to the floor for delivery at the unit. That instruction was not followed. Nevertheless, thank you for delivering my order.

October 2, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look