Driver was very nice. I had sent instructions to leave in porch as delivery was changed several times but apparently a signature was required which surprised me. I had been notified 3 previous times o... See more
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Company details
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GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.
Contact info
260-157 Adelaide St W, M5H4E7, Toronto, Canada
- hello@gobolt.com
- gobolt.com
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Had booked the elevator from 1-5pm, and informed Expand. Delivery came too early.
Had booked the elevator from 1-5pm, but delivery arrived in the morning.
Good thing security accomodated them.
They do EVERYTHING Intelcom *DOESN'T*
They do EVERYTHING Intelcom *DOESN'T*:
1) They actually deliver on time
2) they buzz your door, & actually talk back very polite & courteously
3) they leave your package in an *ACTUALLY secure* location if necessary
4) they need to replace Intelcom as AMAZON's choice No. 1 courier
5) their service is consistently great!
Terrible company
The company itself has one job, to deliver packages in a timely manner. They cannot do this job at all. Their customer service team is also not equipped to help customers when things are not delivered as they are supposed to be. If any company you choose to buy from has contracted with Go Bolt to do the delivery, I recommend not dealing with them, and with any luck, GoBolt will simply lose all of their business and another, but good, company will hire all of the employees from there
The delivery was great, but timing needs to be more specific when delivering to apartments or condos
The delivery was great and I was able to contact the driver to give him directions to the loading dock. My only issue is that with deliveries to apartment buildings, you need to be more specific about when exactly the delivery will take place. I received a notice that the package was going to be delivered on one day but it got rescheduled to the next day. Also, the only info I received was that it would be delivered on that day, some time prior to 9pm. And finally, although it was great to watch the movement on my delivery on the map, I was never formally made aware that the delivery was coming until it listed I was "next up". I have lived in 5 different apartment or condo buildings and it is standard practice that we need to book the elevators in advance and we can only reserve it for a certain time frame - usually just a two-hour time block. Many of my buildings have only allowed elevator bookings during the day with no deliveries after 5pm. It's very difficult and nearly impossible to just contact building management when we are "up next" in the delivery. I can't 'hold' the elevator all day just to find out the shipment has been deferred to another day. And I need to physically go to the management office to get them to put the elevator off services....which they don't do until the shipment arrives. Again, I want to reiterate, your delivery services was great but it needs to be a lot more specific in terms of the timing if you are delivering to an apartment building or a condo complex as there is not as much flexibility for delivery as there would be if you are just delivering to a house.
"Failed delivery"
"Failed delivery". Apparently their drivers are unable to read addresses on packages or on houses (even with plain numbers).
I'm telling merchants I will no longer buy from them if they use this shipping company.
Great delivery
Delivered in time. Packaging was in great condition.
Courier ensured it was well into the…
Courier ensured it was well into the property, thank you
Big thanks to Abdel that helped me…
Big thanks to Abdel that helped me bring my massive parcel in my appartement.
Delivery had no issues
I had no issues with my GoBolt delivery recently from Well.ca. On time, up to date email communications. Pretty smooth. No product issues either, so delivered with care too. Thank you!
Following my package was a charm
Following my package was a charm! Great service!
They brought my package up to my door…
They brought my package up to my door and I was very happy with that because most delivery people don’t bother.
A bit stressful but worked out in the end
I don't like that Cozey and GoBolt didn't tell me which day my couch would arrive and instead assigned me a date on the day of with no warning. Once I rectified the issue with Cozey, I got to choose my delivery date which was good and I liked that my delivery person called me 10 mins advance saying he was arriving. He was quick and professional.
Able to track package on line and the…
Able to track package on line and the delivery person was great.
Perfect Thanks!
Our delivery driver was excellent and…
Our delivery driver was excellent and very kind, and helped us make sure the items were right where we needed them.
Product was delivered successfully
Product was delivered successfully; however, per instructions I had advised once buzzed in they would gain access to the floor for delivery at the unit. That instruction was not followed. Nevertheless, thank you for delivering my order.
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