GOD SAVE QUEENS Reviews 

1,471
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers had a great experience with this company. Many people frequently praise the exceptional customer service, noting that staff members are incredibly helpful, highly responsive, and completely dedicated to resolving any questions. Enthusiastic consumers also truly love the gorgeous clothing designs, premium presentation packaging, and consistently high quality across all of their individual purchases. However, some customers also noted notable difficulties with finding the correct size due to confusing sizing charts or inconsistent regional variations. A few reviewers additionally experienced frustrating delivery delays, occasional fabric stitching flaws, or noticeable drops in overall product quality over time.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, noting that garments arrive in luxurious... See more

Quality

Reviewers mention positive feedback about quality, expressing great appreciation for the amazing materials... See more

Customer service

Users describe positive interactions with customer service, praising prompt and helpful support teams that... See more

Staff

Customers consistently note positive experiences with staff, frequently praising customer support... See more

Order

Consumers find order to be positive, highlighting quick fulfilment and expressing great satisfaction with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hello, Unfortunately, the thong I ordered was delivered as a G-string instead. It's no big deal, though. I'll just order that one along with the rest next time. Best regards, Christoph

Company replied

Rated 5 out of 5 stars

Very satisfying expirience! Paulina was a Great point of contact, she was very helpful, friendly, professional and respectful 🙏 always responding in a very timely manner. It was a joy and relief to... See more

Company replied

Rated 5 out of 5 stars

Overall great experience shopping at God Save Queens. Fast shipping from Poland. Would like to see larger bust sizes. The bra I ordered barely fits in spite of it being a wireless XL. Would have fit b... See more

Company replied

Rated 5 out of 5 stars

Good customer service! Very original line of clothing. Good quality. THe only thing that could perhaps be improved is more information on sizes: fort instance 'what's the model wearing' or avoiding t... See more

Company replied


Company details

  1. Lingerie Store

Written by the company

It's what's underneath that counts. Shop the latest lingerie from invisible mesh and seducing dresses, to lace bralettes and cutout swimwear you'll want to show it all off.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(1,471)

99 reviews in the last 12 months

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Rated 3 out of 5 stars

Getting through customs was hard

The bathing suits are great quality and they look amazing. I do wish they could plan better with their shipping as when it went through customs it had a huge amount of issues to get through it. It was difficult to make a support ticket so that they could take a look at what was going on and I had to manually work with FedEx to get the package delivered and it was 9 days late.

September 20, 2026
Unprompted review
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Rated 5 out of 5 stars

All good

Fast delivery
Quality of goods / price
Customer service regarding missing size

September 7, 2026
Unprompted review
GOD SAVE QUEENS logo

Reply from GOD SAVE QUEENS

Hi Pat,

Thank you for your feedback. We’re glad you appreciated the fast delivery and found the quality of our products good for the price. We’re sorry, however, that the missing size affected your experience and that our customer service didn’t fully resolve the issue.

We take your comments seriously and will use them to improve our stock availability and support. Please email customercare@godsavequeens.com with more details so we can look into this for you.

Rated 1 out of 5 stars

I have contacted the support mail…

I have contacted the support mail several times, no one is answering.
The package I have ordered has never arrived. It has been sent to somebody in Poland. I live in Germany.
They say I have sent the item. How?
That is not enough. The items have been delivered with FedEx, who put me in charge for the delivery cost.
I am shocked how I cannot even get a response to the mails I have sent weeks ago!?

July 25, 2026
Unprompted review
GOD SAVE QUEENS logo

Reply from GOD SAVE QUEENS

Dear, our customer service double checked this case and did not received any e-mail from Elisabeth Kruger. We have found this order in the system and it was returned to the sender as carrier could not reach the receiver at home address. Our team has refunded your order on 12.08.2026 - it may take couple days to be received by your bank.

We are truly sorry for any inconvenience.

GSQ Team

Rated 5 out of 5 stars

Delivery was super quick and the…

Delivery was super quick and the quality of the product is amazing.

August 13, 2026
Unprompted review
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Reply from GOD SAVE QUEENS

Thank you, Happy costumer, for your wonderful review! We’re delighted to hear that you were impressed with the super-quick delivery and amazing product quality. Providing excellent products and a smooth shopping experience is very important to us. We hope you enjoy your purchase, and please don’t hesitate to reach out if we can assist you with anything else!

Rated 5 out of 5 stars

Beautiful product

Beautiful product. Spectacular packing.

July 28, 2026
Unprompted review
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Reply from GOD SAVE QUEENS

Hi Mila,

Thank you so much for your wonderful review! We’re delighted to hear that you loved the product and appreciated the spectacular packaging. We’re committed to providing beautiful products and an excellent experience from order to delivery. Please don’t hesitate to reach out if we can assist you with anything else.

Warmly,
The God Save Queens Team

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Rated 5 out of 5 stars

Expérience 5/5

Amazing lingerie, fits perfectly and rapidly sent.

July 29, 2026
Unprompted review
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Reply from GOD SAVE QUEENS

Hi Jeanne,

Thank you so much for your wonderful review! We’re delighted to hear that you love your lingerie, that it fits perfectly, and that your order arrived quickly. We’re committed to providing beautiful, high-quality products and excellent service to make every experience special.

We hope to welcome you back soon!

Rated 1 out of 5 stars

I tried to contact you because dresses…

I tried to contact you because dresses are too big but cant get Any contact With you

June 30, 2026
Unprompted review
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Reply from GOD SAVE QUEENS

Dear,

Our Customer Service tried to contact you couple time. We have just sent new e-mail. Please check your inbox <3

Rated 5 out of 5 stars

Beautiful lingerie

Beautiful lingerie, amazing quality, and the little perfume gift was absolutely lovely. Such a thoughtful touch. I’m very happy with my order! ❤️

July 17, 2026
Unprompted review
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Reply from GOD SAVE QUEENS

Děkujeme Vám, Kristýno, za nádhernou recenzi! Jsme moc rádi, že se Vám líbí naše spodní prádlo, oceňujete jeho úžasnou kvalitu a potěšil Vás i malý dárek v podobě parfému. Jsme šťastní, že Vám udělal radost a zpříjemnil objednávku. Vaše spokojenost pro nás znamená opravdu mnoho a budeme se i nadále snažit poskytovat krásné produkty a skvělý servis. ❤️

Rated 5 out of 5 stars

Perfect expirience :) Paulina from…

Perfect expirience :) Paulina from customer support was a amazing point of contact, very helpful, friendly, professional and kind 🥰
Quality of product - ❤️❤️❤️

July 15, 2026
Unprompted review
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Reply from GOD SAVE QUEENS

Thank you so much, Bartłomiej, for your wonderful review! We’re delighted to hear that Paulina was such a helpful, friendly, and professional point of contact, and that you’re so happy with the quality of your product ❤️

Your kind words mean a lot to us and motivate our team to continue providing excellent products and service. We hope to welcome you back to God Save Queens soon!

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Rated 5 out of 5 stars

Excellent speed for delivery

Excellent speed for delivery. Quality item SO well made! Love love love

July 7, 2026
Unprompted review
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Reply from GOD SAVE QUEENS

Hi Stella,

Thank you so much for your wonderful review! We’re delighted to hear that your order arrived quickly and that you love the excellent quality and craftsmanship of your item. Your kind words mean a lot to us, and we’re committed to continuing to provide beautifully made products and excellent service.

Please don’t hesitate to reach out if we can assist you with anything else. 💕

Rated 3 out of 5 stars

Quality Issue with Swimwear

I recently received my swimwear order and wanted to share some feedback regarding the item quality.

First of all, I really appreciate the beautiful cut and design of the swimwear. The delivery was also very fast, and I was very happy with both of these aspects.

However, I noticed some quality issues with the item I received. Some parts of the swimsuit were not sewn properly, and there are visible gaps between pieces of fabric where they were not fully stitched together. I also found loose threads, and some of the stitching appears uneven and crooked.

Because I really like the design of your products, I was disappointed to receive an item in this condition. I would appreciate it if you could look into this issue and let me know what solution you can offer.

Thank you for your time, and I look forward to hearing from you soon.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

My dress material is so simple

My dress material is so simple. I love the details 😍

July 6, 2026
Unprompted review
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Reply from GOD SAVE QUEENS

Thank you, Ungerank, for your lovely review! We’re so happy you love the simple, elegant material and beautiful details of your dress 😍 We’re committed to creating pieces that make you feel confident and special. Please let us know if we can assist you with anything else!

Rated 5 out of 5 stars

I have now a queen

I have now a queen. My goodness.

June 26, 2026
Unprompted review
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Reply from GOD SAVE QUEENS

Thank you, God! We’re so happy to hear that you now have a queen—what a wonderful compliment! We hope you love your new piece and enjoy the confidence it brings. We’re committed to creating beautiful lingerie and providing an excellent experience.

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Rated 5 out of 5 stars

I love my swimsuit suit

I love my swimsuit suit. It’s one of the kind.

June 21, 2026
Unprompted review
GOD SAVE QUEENS logo

Reply from GOD SAVE QUEENS

Hi Bozena,

Thank you so much for your lovely review! We’re delighted to hear that you love your swimsuit and find it truly one of a kind. We’re committed to creating unique, beautiful pieces and providing an excellent experience for every customer. If you ever need anything, we’re happy to help!

Warmly,
God Save Queens

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The product itself is very delicate, my bikini broke and since there wasn’t a way to fix it or replace it the brand offered an discount coupon to exchange for another product.

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed

I have owned several God Save Queens swimsuits over the years and they used to be one of my favorite swimwear brands.

Recently, I ordered a replacement of a model I already owned because I accidentally stained the mesh on my original 2024 swimsuit. I expected to receive the same product, but what arrived was noticeably different.

Compared to my 2024 version, the new swimsuit has different labels (fabric instead of silicone), different stitching (straight and much coarser instead of the elegant zig-zag finish), a different back closure, a different support construction, and significantly different sizing. My old size M is actually larger and fits better than the new size L.

The biggest disappointment is the overall craftsmanship. The original model had a beautifully ergonomic support structure that followed the body naturally. The new version feels stiffer, less refined, and does not sit on the body nearly as well.

Because the differences were so significant, I contacted God Save Queens directly to ask whether I had actually received an authentic product. To their credit, they replied quickly and confirmed that they had changed suppliers, manufacturers, sizing, and the overall design of the model.

While I appreciate their honesty, comparing the same model from 2024 and 2025 clearly shows a decline in quality. The swimsuit may have the same name, but it is no longer the same product.

As a long-time customer, this is very disappointing. God Save Queens used to be one of my favorite brands, but after this experience, I am unlikely to order from them again.

June 1, 2026
Unprompted review
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Rated 4 out of 5 stars

Hello,

Hello,

Unfortunately, the thong I ordered was delivered as a G-string instead. It's no big deal, though. I'll just order that one along with the rest next time.

Best regards,
Christoph

May 11, 2026
GOD SAVE QUEENS logo

Reply from GOD SAVE QUEENS

Hello Christoph,

thank you for your message and for understanding. I’m sorry that the thong you ordered arrived as a G-string instead. We really appreciate you letting us know, and we take feedback like this seriously so we can keep improving our service.

I’m glad to hear it’s not a big issue for you, and we hope your next order will be exactly what you’re looking for. If you’d like us to look into this further, please feel free to contact us at customercare@godsavequeens.com with your order details.

Best regards,
God Save Queens

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service.
They failed to provide information to Customs and my parcel got stuck. I started chasing my package on Friday and their consultant told me nothing is wrong, nothing is stuck. It’s on the way. Guess what? I contacted FedEx just now and been told they NEVER PROVIDED CUSTOMS INFORMATION AND MY PARCEL IS STILL WAITING TO BE CLEARED.
GSQ fails to reply, fails to provide information. They spoke to me like I am an idiot. Extremely incompetent people are working there

April 28, 2026
Unprompted review

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