This is probably not the easiest place to drag a long hose to deliver heating oil but the drivers do it without complaint and quite quickly. The proposed delivery date was beaten by more than a week... See more
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Goff Heating Oil is a long established family owned and managed heating oil distributor, delivering heating oil to homes and businesses across East Anglia and the South East. The Goff name and business can be traced back from 1888 when Herbert Goff the Great Grandfather of today’s Managing Director Michael began the business. Goff now serve more than 70,000 homes, farms, schools, and businesses direct with heating oil at better prices than most of their competitors. Our heating oil is sourced from local refineries, or major distribution terminals, and your delivery will be from one of these, or from one of the local Goff depots based at strategic points across East Anglia and the South East. Today Goff is proud to still be an independent family business that is recognised as one of the top 5 distributors in the UK (Source Fuel Oil News).
Goff Petroleum
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- Better Price... Better Service... Better Use Goff
- Goff Petroleum is a long established family owned and managed heating oil distributor, delivering heating oil to homes and businesses across East Anglia and the South East.
- Family owned and run for over 100 years
- The Goff name and business can be traced back to 1888 when Herbert Goff, the Great Grandfather of today’s Managing Director, Michael began the business.
- Best Price & Service...
- Goff serve more than 70,000 homes, farms, schools, and businesses direct with heating oil at better prices than most of their competitors. Our heating oil is sourced from local refineries, or major distribution terminals, and delivered from local Goff depots based at strategic points across East Anglia and the South East.
- Top 5 UK fuel supplier
- We have multiple depots covering East Anglia and the South East, stocked by a fleet of fifteen articulated lorries. We have more than 10,000 feet of delivery hose fitted to over 60 specialist domestic delivery tankers to reach your heating oil tank. We employ more than 150 drivers, sales, workshop, operations, and administration staff keeping your order and our fleet on the move. We are are proud to be one of the UK's top 5 Fuel suppliers.
Contact info
Goff Petroleum, Stanfield Road, NR18 9QY, Wymondham
- 01953 713 555
- domestic@goffpetroleum.co.uk
- www.goffpetroleum.co.uk
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The very first day the war started you…
The very first day the war started you put your prices up that was absolutely disgusting we will never use goff again and also a lot of my neighbours and friends will never also. goff should be ashamed of themselves
Delivered promptly
Delivered promptly, my tank wouldn't take the full amount ordered, refund given promptly. Good company.
Goff are what they say on the tin...
ordering is simple and prices very competitive. I needed fuel urgently so paid for 5 day delivery but it arrived in 2 days!. the drivers are always pleasant and cheerful and respectful of property (even managing to negotiate all of the obstructions we have on our drive during remodelling work, with no difficulty despite the heavy hose!) all in all my go to for fuel every time.
First rate service from Goff Petroleum
First rate service from Goff Petroleum. Thank you
The ordering process and confirmation…
The ordering process and confirmation of delivery were excellent.
Always excellent service
Excellent service.
As usual, excellent service. Hassle free. Easy to order. Notification of order’s arrival. Delivery quick and straight forward.
Another great delivery
Another great delivery, and within a reasonable timescale given the current energy situation. The drivers are also very efficient - sometimes I am not aware they have been until I find the delivery receipt in the letterbox.

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