Go Green Boilers Reviews 31

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service. Had them full replace my boiler and a few other jobs too. Andy was really open and knowledgeable about what would be best and the ideal way to go about it. His communication was... See more

Rated 5 out of 5 stars

Go Green boilers supplied and fitted a new boiler for us. They did a fantastic job - they were friendly, helpful, clean & tidy, meticulous and reasonably-priced. A few weeks later, they also came and... See more

Rated 5 out of 5 stars

Prompt and efficient customer service. Fitted a new boiler for us within 24 hrs of the first phone call. Dean and Lee worked more than an 8 hr day cheerfully and with a great work ethic, despite enco... See more

Rated 5 out of 5 stars

**GREAT SERVICE** This is my 8th or 9th time using go green boilers, they have fixed and replaced various boilers over several properties. I have found Andrew and his team to be polite efficient and... See more

Company replied

Company details

  1. Home Services

Information provided by various external sources

Whether you're a homeowner, a landlord or a business, we can provide you with the appropriate #heating and #Plumbing service Call: 020 8017 1106


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Had them full replace my boiler and a few other jobs too.
Andy was really open and knowledgeable about what would be best and the ideal way to go about it.
His communication was great too, even outside of working hours and on weekends.

Will 100% be using him from now on.

October 10, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Stress Free

Andrew replaced my old Vaillant boiler and it was a stress free installation. Unlike other quotes I got he installed a more powerful boiler which is great for hot water for a good price.

He also fitted the timer and thermostat that I wanted and explained fully how to change the water and heating temperatures.

Andrew registered the guarantee and emailed the paperwork following day.

First class customer service and highly recommend.

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have had Andrew install several of our boilers within our properties and he was excellent. Very knowledgeable, professional and and did a great job. I would highly recommend him to anyone.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Andrew from Go Green Boiler's supplied…

Andrew from Go Green Boiler's supplied and fitted a new boiler for us on the 21/10/2021 can not fault his work very helpful from the start.
Once Andrew had come to see us we received a very detailed breakdown of all work to be carried out from the fittings to disposing of the boiler very professional. He is a very clean & tidy worker and respects your property very happy with all the work carried out and would 100% recommend him. I will definitely be booking him next year for our yearly service.

November 3, 2021
Unprompted review
Rated 5 out of 5 stars

Best boiler man there is

I’ve been using Andrew for years. He is reliable and trustworthy and I wouldn’t see anyone else. He always gives good advice and is v knowledgable and never tries to get you to get more work done.

June 21, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Steer clear

Do not use this company. They tried to force a new boiler into my elderly parents after my mother simply made an enquiry. They got her to give them her bank details over the phone (to run a credit check)which is a huge no no and despite her sending a message saying she did not wish to pursue, a new boiler turned up early in the morning!!!!!!!

June 16, 2021
Unprompted review
Go Green Boilers logo

Reply from Go Green Boilers

Could you please remove this review as we are go green boilers not glow green this is the 4th time this has happened

Rated 3 out of 5 stars

Good and bad

I take note of Andrews positive reviews, and yes, whilst he was knowledgeable and he was extremely quick to attend my property, I won't be using him again or recommending him to anyone.

Upon the job being completed, I received quite rude text messages about paying the invoice. I made it very clear that I would pay his invoice within 48 hours. This in my view is a very reasonable thing to do, especially since he had charged me close to £100 to fix a boiler in the month of December. I've had boilers "fixed" in the past, paid immediately, and then had it go wrong a few hours later. I see it as extremely reasonable to let the dust settle on a repair job just for a couple of days, to make sure everything is ok, before paying for the job.

It was surprising to receive the messages I did from Andrew, with the wording being what it was.

Am I saying he's a bad tradesperson? Absolutely not, he was lovely, and super responsive.

But Andrew, tone down the messages you send to customers. They were unnecessary.

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly, trustworthy service

Go Green boilers supplied and fitted a new boiler for us. They did a fantastic job - they were friendly, helpful, clean & tidy, meticulous and reasonably-priced. A few weeks later, they also came and helped out when our builder's plumber made a mistake with our underfloor heating - they were able to solve a problem that he couldn't. I'm now going to use them for my annual services as I know I can trust them. I'm very happy to recommend them!

September 9, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Prompt and efficient customer service

Prompt and efficient customer service. Fitted a new boiler for us within 24 hrs of the first phone call. Dean and Lee worked more than an 8 hr day cheerfully and with a great work ethic, despite encountering an unexpected hitch along the way, due to our cupboard housing the boiler being the wrong size.
Would highly recommend.

January 17, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish! Time was taken to find the right solution to replace the old boiler and we couldn't be more pleased with the recommendation and outcome. I would highly recommend Go Green Boilers!

December 3, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic fair priced transparent…

Fantastic fair priced transparent service provided by James and Andrew. Go Green Boilers have fitted a new boiler, flushed out an old system as well as undertook an annual boiler service over the years.

I completely trust this company and I have been a repeat customer for years and have also recommended James and Andrew to my family and friends.

December 2, 2019
Unprompted review
Rated 5 out of 5 stars

Boiler service

We had go green boilers install a new boiler a couple of years ago. Servicing of boiler was carried out efficiently and they were very accommodating.

July 13, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service

Andrew always goes above and beyond - we had a boiler installed two years ago and I wouldn't use anyone else. Competitive prices and excellent service. Thanks so much.

June 19, 2018
Unprompted review
Go Green Boilers logo

Reply from Go Green Boilers

Hi Clare,

Thank you for your great feedback.

Regards,

Go Green Boilers Team.

Rated 5 out of 5 stars

Boiler installation Sidcup

Would highly recommend Go Green Boilers. Prompt, friendly and really listened and explained. Wonderful service, cared about the quality of their work and certainly was a challenging installation in a purpose built block!!
Phoned the following day to check that all was well and reassured on aftersales service. Great to know a company to rely on!!

April 20, 2018
Unprompted review
Go Green Boilers logo

Reply from Go Green Boilers

Hi Paul,

Thanks for the great feedback and glad you were happy with the service we carried out.

Regards,

Go Green Boilers Team.

Rated 5 out of 5 stars

Very professional

Very professional, fair pricing, friendly service.

Would recommend them to all, family and friends.

April 13, 2018
Unprompted review
Go Green Boilers logo

Reply from Go Green Boilers

Hi Stephane,

Thank you for your great feedback.

Regards,

Go Green Boilers Team.

Rated 5 out of 5 stars

Go Green Boilers the go to company

The installation team arrived on time, were courteous, respectful and answered all questions in a detailed but understandable, non condescending manner. Thoroughly made good and cleared up after the job was done.
I can recommend Go Green Boilers whole heartedly.

April 6, 2018
Unprompted review
Go Green Boilers logo

Reply from Go Green Boilers

Hi Colin,

Thank you for your great feedback.

Regards,

Go Green Boilers Team.

Advertisement
Rated 5 out of 5 stars

Great service

Great service. Had to call out an engineer during the cold spell at a weekend, Andrew arrived within 20 mins and got the boiler going again and then came back on the Monday with a new part. Very professional service.

March 22, 2018
Unprompted review
Go Green Boilers logo

Reply from Go Green Boilers

Thanks, Mark for your lovely feedback. Glad we could help.

Regards,

Go Green Boilers Team.

Rated 5 out of 5 stars

**GREAT SERVICE** This is my 8th or 9th …

**GREAT SERVICE** This is my 8th or 9th time using go green boilers, they have fixed and replaced various boilers over several properties. I have found Andrew and his team to be polite efficient and professional. Often times going above and beyond. There is no one that I trust with my plumbing/gas needs!
10/10

December 4, 2017
Unprompted review
Go Green Boilers logo

Reply from Go Green Boilers

Hi Debbie,

Thank you for the lovely review you have left us.

Regards,

Go Green Boilers Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look