GoHenry Reviews 

12,314
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,270 reviews, reviewers had a great experience with this company. Parents find the platform very user-friendly for tracking daily spending, while children truly enjoy learning valuable lessons about how to budget, save, and manage money independently. Families heavily appreciate the helpful features, such as setting up rewarding tasks, sending gift money easily for birthdays, and giving youngsters a safe start. Some reviewers were not happy with recent app updates that completely removed custom text descriptions for money transfers, leaving only very limited drop-down choices. People also mentioned ongoing frustrations regarding strict payment methods, bank transfer limitations, and unexpected fees that add up over time.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is very... See more

Application

People report positive experiences with application, highlighting features like spending control,... See more

Product

Consumers find product to be positive, highlighting how it provides children with financial independence and... See more

Value for money

Users describe positive interactions with value for money, highlighting how it provides great control and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It is goid but you cant send or receve money from friends and when you send money to a parent they cant take that money out of there go henry parent app to put back on to there normal bank acount

Company replied

Rated 4 out of 5 stars

Used for the first time. Website slow between continue buttons. Only payment option is a credit card. I prefer other options eg PayPal, Apple Pay. as more secure

Company replied

Rated 4 out of 5 stars

The app is fine. Just wondering why after an update I can no longer add free text to any money transfers and instead have to pick from a drop down that doesn't cover what I need?

Company replied

Rated 5 out of 5 stars

I got my daughter a GoHenry account many years ago and it has been brilliant. It has enabled her to learn about managing money as well as giving relatives a way of sending her money with Giftlinks, wh... See more

Company replied


Company details

  1. Alternative Financial Service
  2. also in
  3. ATM
  4. Bank
  5. Educational Institution
  6. Financial Institution
  7. Non-Bank Financial Service

About GoHenry

Written by the company

GoHenry is the UK’s #1 debit card & learning app for kids and teens, loved by over 2 million members worldwide.

Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated pocket money, task lists, and gamified educational quizzes and videos. Then they can practise their skills in the real world with their own personalised debit card—all while parents watch and guide with flexible parental controls.

That’s why 92% of parents say their children are more money-confident since joining GoHenry.

Written by the company

Our Mission
We’re on a mission to help millions of kids be good with money.
The smart debit card for kids
Help your kids feel financially independent with a GoHenry kids' prepaid debit card—it's a great way for them to learn the value of money.
The debit card for teens
Money gets a glow-up with the GoHenry debit card and app made just for teens. Spend, save, earn, send money to friends—and more.

First Month Free

Try 30 days free and start learning instantly

Join Over 2 Million GoHenry Customers and Get Your First Month Free, With No Contract! Choose Where Your Kids Can Spend, Get Spending Alerts, & Create Savings Goals & Rewards.

Contact info

4.0

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(12,314)

1,178 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The app is very easy to use and the…

The app is very easy to use and the kids really enjoy using it. Its helps them to mange their pocket money and makes saving as well.

November 12, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Lamin! Thanks so much for your kind words and 5* review. We're so grateful to hear that you're loving GoHenry!

Rated 5 out of 5 stars

Great bank for kids

Great bank for kids.
Teaches them about saving and money responsibility.

November 11, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Thanks so much for the kind and generous feedback! Empowering young people with practical money skills and responsibility is at the heart of everything we do, so hearing this means the world to us. 😊

Rated 5 out of 5 stars

Absolutely love gohenry and so does my…

Absolutely love gohenry and so does my child.

November 11, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Kirsty, it is great to hear that you are loving GoHenry! Why not take advantage of our Refer a Friend scheme and earn £30 for each referral? Check it out here - https://uk.community.gohenry.com/s/article/gb-How-do-I-refer- 🙂

Rated 3 out of 5 stars

Wanted to add personaised gift message…

Wanted to add personaised gift message but couldn't.

November 10, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Liz! Thank you for your review. We regularly review our platform features to protect our community and maintain safe, respectful communication standards. Moving to pre-selected messages helps prevent miscommunication and inappropriate content while keeping payments fast and secure. Our team would be more than happy to help select a pre-set option for you transfers if you need any help! You can, of course, contact us on 03301007676 or help@goghenry.co.uk

Rated 5 out of 5 stars

Easy to use

Easy to use, very user friendly

November 9, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi there! Thank you for taking the time to leave us a 5-star review. ☺️

Rated 5 out of 5 stars

Great for motivating the kids to do…

Great for motivating the kids to do their chores more often and allowing them to have some independence or responsibliltity of their money helping them proritise and makeing them real included

November 9, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

This is so wonderful to hear! We love knowing that GoHenry is helping your kids take responsibility for their money and build great habits with their chores. Thanks so much for the support and we hope that you continue to enjoy using our service! 🙌

Rated 4 out of 5 stars

Good app but needs some tweaks

It is goid but you cant send or receve money from friends and when you send money to a parent they cant take that money out of there go henry parent app to put back on to there normal bank acount

November 8, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Jack, thank you for taking the time to leave us a review! We are pleased to hear that you like our app. Once our members turn 13, we offer the option for funds to be sent to and from your friends' GoHenry accounts - if you'd like any help with this, please reach out to us!
We are also always happy to assist our members with transferring funds out of the GoHenry parent account. Please ask your parent to reach out to us via Livechat, give us a call on 0330 100 7676 or send us an email at help@gohenry.co.uk. We are open 8am - 8pm, 7 days a week.

Rated 5 out of 5 stars

Building children's money independence

Great way for kids to have their own money without carrying cash and for relatives to send B'day money.

November 8, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Fran, thank you so much for taking the time to leave us your feedback! We're so happy to hear that the whole family are enjoying using GoHenry. 😊

Rated 1 out of 5 stars

Super expensive

Super expensive, reducing the functions over time without notice and, basically, a money pit! Open a Monzo. It is free!

November 8, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Edward,

Thanks for taking the time to leave your feedback.

I completely understand that the membership fee can be a sticking point for some of our members. GoHenry is a dedicated financial education service built specifically for children and teenagers aged 6 to 18. The subscription fee covers a complete, child-friendly learning environment designed to build financial independence with parental oversight, including:

- Interactive Learning: In-app Money Missions with videos, quizzes, and badges to teach real-world money skills
- Parental Controls: Customisable spending limits, real-time transaction notifications, and spending channel toggles
- Earning & Budgeting: Automated weekly allowance payouts and chore/task management rewards
- Safety & Security: Automatic blocking of adult (18+) merchants

GoHenry never intends to reduce functionality without clear notice. The team regularly reviews our features to ensure we are delivering the best possible experience for our members.

I would love the opportunity to look into your account and discuss your membership plan to ensure you’re getting the best value for your family. As such, I did attempt to reach out to you by phone to discuss this further. I was unable to reach you, so I have followed up with an email. If you can kindly review the email, or contact our team directly on 0330 100 7676. Our team operates from 8 am to 8 pm, 7 days a week. I will be more than happy to assist you.

Regard
Suvechha
GoHenry Supervisor

Rated 5 out of 5 stars

Good helps my child learn saving and…

Good helps my child learn saving and other miney knowledge

September 20, 2026
GoHenry logo

Reply from GoHenry

Hi Sabrina 👋, thanks for taking the time to leave us a 5-star review! We're so happy to hear that you and your family are enjoying GoHenry. 😊

Rated 2 out of 5 stars

Changes is needed but need to be for good

The messages don't have the way to describe anymore which money is coming from child maintenance and what money is coming from mom for specific reason as before. This should have how to make it clear as it was.

November 8, 2026
Unprompted review
GoHenry logo

Reply from GoHenry

Hi Ellen, to ensure our platform remains a safe, positive, and secure space for all customers, we’ve updated how messages are included with transfers and gift payments. While custom free-text messaging is no longer supported, we’ve launched a new selection of pre-set messages for popular occasions like birthdays, holidays, and thank-yous. This allows you to send a quick, thoughtful note while helping us maintain a safe environment for everyone.

We regularly review our platform features to protect our community and maintain safe, respectful communication standards. Moving to pre-selected messages helps prevent miscommunication and inappropriate content while keeping payments fast and secure.

I understand wanting to add a personal touch, but this update applies to all accounts on our platform to ensure consistent safety standards.

Rated 1 out of 5 stars

Huge disappointment with the features…

Huge disappointment with the features and kids felt hard to navigate through

October 23, 2026
GoHenry logo

Reply from GoHenry

Hi Naresh Kumar,

Thank you for reaching out to us. I attempted to call you yesterday morning, and I am sorry that I missed you. I have sent you a follow-up email to your registered email address.

I was disheartened to read that you’ve been disappointed with the app’s features, and that your children found it difficult to navigate. We genuinely value this kind of feedback and want to make sure the app works well for your family.

To help us improve, could you share a little more detail about which features you were hoping to see, or where the kids got stuck?

If you’d like to discuss this with us further, please get in touch with us directly:

Phone: 0330 100 7676
Email: help@gohenry.co.uk

I look forward to speaking with you soon.

Best regards,
Thomas
GoHenry Supervisor

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look